Cqi Project Manager Jobs (NOW HIRING)

Requisition No: 872352 

Agency: Children and Families

Working Title: MENTAL HLTH SECURTY SPEC SHFT SUPV - SES - 60011369

 Pay Plan: SES

Position Number: 60011369 

Salary:  $34,760.00 - $60,348.89 Annually 

Posting Closing Date: 05/29/2026 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility. 

NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position serving as the Mental Health Security Specialist Shift Supervisor within the Security Department. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• This position functions as the Mental Health Security Administrative Supervisor and assists Mental Health Security Chief with the management and direct supervision of the Security Department for a very large mental health institution. The incumbent in this position is a working supervisor that responds to calls for service.
• This is advanced professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports.  Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.).
• Supervise and participate in securing the environment by patrolling activities for the protection and security of buildings, living areas, the people we serve, materials, equipment and fenced-in areas; inspect for fire hazards, unauthorized personnel and eloping individuals.
• Supervise and participate in the inspection inside buildings for the security of doors, entrance of unauthorized persons, and the safeguarding and protection of property, equipment and materials of the department, the people we serve and employees.
• Investigate reported thefts and destruction of department property.
• Supervise's assigned Mental Health Security Specialists and Centrex Operator in their areas of responsibilities. 
• Develop and provide standards of performance, identifying strengths and areas of improvement as an ongoing evaluation of performance. 
• Administer consistent and appropriate disciplinary actions after consulting with the Mental Health Security Chief.
• Respond to calls for service with subordinates to gather knowledge for future evaluations, and monitors maintenance of equipment and supplies utilized to reduce cost controllable expense.
• Compile, maintain and track pertinent information and stats to assist in special assignments, performance improvement and CQI projects.
• Responsible for timely preparation and posting of the matrix work schedules to ensure the department is functioning at an optimum level. 
• Monitor and approve timecards and leave request in the KRONOS System.
• Responsible for the oversight and monitoring of overtime and proper usage and enforcement of the stay-over procedure for minimum staffing coverage for all three shifts.
• Provides and coordinates officers to accompany transports to other facilities, doctor visits, court appearances and other places individuals may be required to appear. 
• Ensures Security Department vehicles get routine maintenance and coordinates vehicle availability while other vehicles are being serviced or repaired.
• Responsible for implementing new policies and procedures within the department.
• Consults with Staff Development and Training Department to ensure compliance with specified mandatory training. 
• Substitute by proxy in the absence of the Mental Health Security Chief as requested.
• Notify the Mental Health Security Chief in the event of unusual occurrences with all pertinent information relating to the situation.
• Assist with investigations to complaints of violations of the human rights of mentally challenged individuals. 
• This includes abuse, neglect, and/or mishandling of individuals. 
• Incumbent develops and monitors fire and disaster drills, and ensures scheduling of the same, and that appropriate reports are filed. 
• Participates in the interview process to fill vacancies within the Security Department and is an active member of the Safety Committee and provides oversight of any safety issues that may arise within the Security Department.
• Participate as a designee in meetings, special projects, or special functions as appointed, representing the department in a professional and courteous manner. 
• Provide feedback to the Mental Health Security Chief or AIS as needed.
• Responsible for maintaining records of the uniform-ordering-process while obtaining uniforms for all officers. 
• Incumbent maintains inventory of the Security Department assigned equipment radios, vehicles, traffic control items, etc.
• Determines the needs of the department, researches to find the appropriate product, and prepares purchase requisitions in the ARTS system.
• Ensure subordinates maintain 90% compliance with identified mandatory training.
• Supervise and participate in ensuring services at the Welcome Center are carried out.
• Duties consist of signing in and monitoring of all visitors and staff entering the campus.
• Ensure proper procedures are followed with regard to the switchboard and safety center duties.
• Supervise and participate in securing the environment by patrolling activities for the protection and security of buildings, living areas, the people we serve, materials, equipment and fenced-in areas; inspect for fire hazards, unauthorized personnel and eloping individuals.
• Serves as MANDT Adjunct Training Instructor for a minimum of one full class per month.
• May be required to teach additional classes depending on the needs of the Department.
• MANDT Instructors will also provide quarterly MANDT Refresher Training as assigned for the purpose of conducting monthly validation monitoring. 
• The MANDT Instructors will ensure that the designated staff maintain and demonstrate appropriate MANDT skills and techniques.
• Perform other duties as assigned.

Knowledge, Skills and Abilities required for the position:

• Knowledge of security and safety procedures and techniques.
• Knowledge of investigative techniques.
• Ability to plan and coordinate security operations.
• Ability to determine work priorities.
• Ability to perform investigations.
• Ability to train and supervise others.
• Ability to read, interpret and apply regulatory materials.
• Ability to use deductive reasoning.
• Ability to deal effectively with others.
• Ability to communicate effectively.
• Ability to conduct fact finding interviews.

Minimum Qualifications:

• A high school diploma or its equivalent and three years of experience providing for the safety and security of patients and/or staff in either a residential or outpatient mental health or acute care facility.
• Successful completion of a basic recruit training course or its equivalent can substitute for the required experience.
• Successful completion of college course work with a major course of study in one of the social, behavioral or rehabilitative sciences can substitute on a year-for-year basis for the required work experience.
• A valid Florida Driver's License is required.

Candidate Profile (application) Requirements:

• Any and all Florida University jobs
• All periods of employment
• Periods of unemployment
• Gaps 3 months or more*
• Education
• Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.