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Executive Assistant, CPO | JOB DESCRIPTION

Job Title: Executive Assistant, CPO
Team: Policy
Location: New York City
Employment Type: Full-time
FLSA Classification: Exempt 
Start Date: ASAP
Hiring Manager: Chief Policy Officer 

ABOUT REFORM ALLIANCE
REFORM, founded in the wake of the #FreeMeek movement, is committed to transforming supervision throughout the United States by changing laws, systems, and culture. The organization is working to replace America’s criminal justice system with a restorative approach that is fair, accountable, and invested in rehabilitation. Our goal is for people to reenter society with dignity, create meaningful pathways to work, and equip them with the tools to succeed all while making families and communities safer and stronger. REFORM Alliance operates as both a 501(c)(3) and 501(c)(4) organization, allowing us to drive meaningful criminal justice reform through a combination of charitable initiatives and advocacy efforts.

ABOUT THE ROLE
REFORM Alliance is seeking an Executive Assistant to provide dedicated, high-level support to the Chief Policy Officer (CPO) — one of REFORM's most senior and externally-facing leaders. As a key member of the CPO's office, you will manage a demanding, relationship-driven schedule spanning elected officials, legislative staff, lobbyists, and coalition partners, while also serving as the connective tissue between the CPO's conversations with the CEO and the work of the Policy team. You will be responsible for making sure that decisions and commitments made in fast-moving conversations actually reach the team that needs to act on them — and reach them quickly.

This role is on the Policy team and reports directly to the Chief Policy Officer
 

WHAT YOU’LL DO

Executive Support & Follow-Through (40%)

• Serve as a strategic partner to the CPO, proactively managing priorities, time, and information flow
• Manage complex calendar scheduling across the CPO, elected officials, legislative staff, lobbyists, coalition partners, and Policy team leadership
• Track commitments, decisions, and action items arising from the CPO's conversations with the CEO and other senior stakeholders
• Maintain a standing log of open items awaiting the CPO's input or follow-up, and proactively flag items at risk of stalling
• Anticipate the CPO's needs by working with the policy team in preparing briefings, talking points, and background materials ahead of meetings, testimony, and legislative engagements. May also need to staff CPO at meetings or events
• Act as the central coordinator for the CPO's calendar and scheduling priorities

Administrative Support (25%)

• Handle travel planning and logistics, including flights, lodging, ground transportation, and itineraries for a heavy legislative travel schedule
• Manage expense reporting, reimbursements, and credit card reconciliation for the CPO
• Maintain organized digital and physical filing systems for policy and legislative documents
• Coordinate logistics for Policy Division meetings and legislative engagements

Cross-Team Coordination (25%)

• Serve as the primary point of continuity between the CPO's external schedule and the Policy Division's operational needs
• Coordinate directly with the Managing Director, Policy and Policy Division staff to ensure alignment on priorities emerging from the CPO's external conversations
• Track timelines and deliverables tied to legislative commitments the CPO has made, escalating risks or delays before they become blockers
• Support scheduling and logistics for coalition and stakeholder engagements led by the CPO

Other Duties as Assigned (10%)
 

REQUIRED QUALIFICATIONS

• 3–5 years of experience as an executive assistant or similar role
• Proven experience in calendar management, travel coordination, and high-level administrative tasks
• Demonstrated ability to track commitments and drive follow-through across multiple senior stakeholders without formal authority over them
• Strong communication skills, both written and verbal
• Proficiency with Google Workspace and project management tools
• Discretion and confidentiality in handling sensitive information and executive communication
• Excellent organizational skills
• Ability to thrive in a fast-paced, dynamic environment, demonstrating resilience and flexibility
• Solutions-oriented / creative problem solver
• A self-starter who takes initiative and can operate independently, including proactively following up with senior leaders so action items don't fall through the cracks
• Experience working for elected officials, HNWI, and/or in nonprofit or social impact organizations, particularly in roles supporting executive leadership and strategic initiatives
• Experience working in a fast-paced environment and startup culture
• Driver's license and comfortable driving to various locations in the tri-state area and Washington, D.C.
   

PREFERRED QUALIFICATIONS

• Experience supporting a policy, government relations, or legislative affairs leader
• Project management certification (e.g., PMP) or similar training
• Strong problem-solving abilities with a proactive approach to identifying and addressing issues before they arise
• Clear passion for and commitment to REFORM's mission

Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.

WORK DEMANDS

• 25–35% travel (travel pick-ups during legislative sessions)
• During busy seasons, working on weekends and after hours
• Physical requirements may be required to help move items up to 25 lbs.
• Occasional non-traditional hours may be required to support legislative hearings, testimony, and key organizational initiatives. The frequency and timing of these hours will depend on legislative and event schedules.

ADDITIONAL REQUIREMENTS

• Authorized to work in the U.S.
• REFORM doesn’t offer employment visa sponsorship
• Live within commuting distance of New York City (midtown) and have the ability to work in-person four-five(4-5) days per week starting on day one in the role.

APPLICATION & INTERVIEW PROCESS
While the interview process may vary slightly, the general process will be: