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Cox Business Operations Analyst Jobs (NOW HIRING)

Business Operations Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Do you enjoy identifying trends and interpreting data? As a Business Operations Analyst at Uline, you ...

Business Operations Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Do you enjoy identifying trends and interpreting data? As a Business Operations Analyst at Uline, you ...

Business Operations Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Do you enjoy identifying trends and interpreting data? As a Business Operations Analyst at Uline, you ...

Business Operations Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Do you enjoy identifying trends and interpreting data? As a Business Operations Analyst at Uline, you ...

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Cox Business Operations Analyst information

See salary details

$31.5K

$76.8K

$139.5K

How much do cox business operations analyst jobs pay per year?

As of Jun 7, 2026, the average yearly pay for cox business operations analyst in the United States is $76,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $88,500.00 per year, depending on experience, location, and employer.

What is the difference between Cox Business Operations Analyst vs Cox Business Data Analyst?

AspectCox Business Operations AnalystCox Business Data Analyst
Primary FocusOptimizing business processes and operationsAnalyzing data to support decision-making
Required SkillsProcess improvement, project management, communicationData analysis, SQL, statistical tools
Work EnvironmentCross-functional teams, business unitsData teams, analytics departments
Common CertificationsBusiness analysis, project managementData analysis, SQL certifications

The Cox Business Operations Analyst primarily focuses on streamlining processes and improving operational efficiency within the company, working closely with various business units. In contrast, the Cox Business Data Analyst concentrates on analyzing data sets to inform strategic decisions. Both roles require analytical skills, but their core responsibilities and skill sets differ, making each essential for different aspects of business performance.

How does a Cox Business Operations Analyst typically collaborate with other departments to improve business processes?

As a Cox Business Operations Analyst, you will frequently work cross-functionally with teams such as Sales, Finance, IT, and Customer Support. Collaboration usually involves gathering data, analyzing current workflows, and identifying areas for operational improvement. You'll participate in meetings to discuss process changes, provide insights based on your analyses, and help implement solutions that drive efficiency. Strong communication and project management skills are essential, as you often act as a bridge between technical and non-technical stakeholders.

What are the key skills and qualifications needed to thrive as a Cox Business Operations Analyst, and why are they important?

To thrive as a Cox Business Operations Analyst, you need strong analytical skills, business acumen, and a bachelor’s degree in business, finance, or a related field. Proficiency in data analysis tools such as Excel, SQL, and business intelligence platforms like Tableau, along with experience using ERP or CRM systems, is typically required. Excellent problem-solving abilities, communication, and attention to detail help you collaborate effectively and drive process improvements. These skills are crucial for optimizing business operations, supporting data-driven decisions, and enhancing overall organizational performance.

What does a Cox Business Operations Analyst do?

A Cox Business Operations Analyst is responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency within Cox Communications’ business services division. They collect and interpret data, create reports, and collaborate with various teams to streamline workflows and support strategic decision-making. Analysts may also assist in project management, process documentation, and ensuring that business objectives are met through effective operational practices.
Sales Engineer II (Cox Business)

Sales Engineer II (Cox Business)

Cox Communications

Harvey, LA

$94K - $141K/yr

Full-time

PTO

Posted 4 days ago


Cox Communications rating

8.5

Company rating: 8.5 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

6th of 76 rated telecommunications companies


Job description

The Sales Engineer II (Cox Business) consults with and supports the sales team, providing pre-sales support for managed services solutions in a cloud-hosting environment. Cox Business provides Connectivity, Managed Services, Cloud Services, and Connected Community solutions to prospective and existing customers. As a Sales Engineer II, you will be responsible for providing advanced product knowledge during the consultative solution-selling process by identifying and understanding the customers' needs and proposing appropriate solutions. Additional responsibilities include leading technical aspects of solution implementations with other sales team members, communicating with Network Operations/Commercial Engineering on said implementations, and advising Product Management teams on new product opportunities.
The Sales Engineer II will partner with the sales makers to develop and maintain consultative, long-term relationships with our customers. These relationships will be at multiple levels within each organization to address current and future business needs with Cox Business technology solutions. Meeting with customers to review their accounts, maintain in-depth knowledge of their business, and advise them on all aspects of evolving technologies that could address their business problems will also be key responsibilities of this position. The Sales Engineer II will coach and guide the Sales Engineer I for upskilling and advanced product knowledge.
This role will cover markets in the New Orleans metro area.
Primary Responsibilities and Essential Functions
  • Meets with prospective and existing customers and other sales team members to collect and analyze the information required to assess customers' technology needs in detail.
  • Partners with the Sales team and interfaces with customers and vendors to develop Cox Business proposals, gathering associated technical specifications as needed to ensure their integrity.
  • Assess how Cox Business technical solutions can integrate to meet the customer's technology needs. Partners with Network Operations and Engineering to ensure that the designed technology solution will meet customer needs and to ensure network availability/serviceability before orders are finalized.
  • Technical advisor role in product development teams to ensure the sales team's understanding of new products and to provide advanced technical feedback to the product development team, as appropriate.
  • Develops and delivers technical presentations to internal/external groups as needed.
  • Partner with the sales organization as the technical subject matter expert. Partnering will include attending sales calls, delivering technical portions of the sales presentation, explaining why Cox Business' proposed solution is the right one, and negotiating technical aspects of the proposal, as needed.
  • Attend vendor meetings and perform site surveys as required.
  • Coordinates internal technical resources to develop sales proposals and presentations on complex, high-end solutions.
  • Provide advanced technical guidance to customers, other members of the Sales team, and Project Managers to coordinate Cox Business solution implementations and migrations to ensure a smooth and consistent customer installation experience.
  • Document the customer's voice and data network, as required.
  • Attends industry-related training to increase knowledge of Cox Business and competitor technology solutions, consultation, negotiation, and sales skills, attending strategic and/or development meetings with sales teams.
  • Partners with Sales and Sales Support team members to develop Cox Business proposals and associated technical specifications and respond to RFPs (requests for proposals) as needed to ensure their technical integrity.

QUALIFICATIONS
Minimum
  • Bachelor's degree and 4 years of experience in a related field (telephony, data and video); The right candidate could also have a different combination, such as a master's degree and up to 2 years of experience; Or a Ph. D or Doctorate Degree + 1 year of experience; Or 8 years of equivalent experience in lieu of a degree.
  • Microsoft Office Proficiency- Excel, Visio, Word, PowerPoint
  • Proficient in building relationships, adaptability, written communication, in-person and virtual presentation skills, continuous personal development, customer satisfaction, and consultative selling.
  • Working Knowledge of UCaaS and its application in business environments
  • AWS Foundational, Azure Intermediate, Google Foundational Certification or Equivalent
  • Have or had Cisco CCNA, CompTIA Network +, or Equivalent
  • Intermediate Knowledge of XaaS
  • Business, Technical, Financial and Sales acumen.
  • Valid driver's license, safe driving record, reliable transportation

Preferred
  • Salesforce CRM experience is highly desired
  • AWS Associate, Azure Advanced, Google Associate Certification or Equivalent

USD 94,200.00 - 141,400.00 per year
Compensation:
Compensation includes a base salary in the range of $94,200.00 - $141,400.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $28,800.00.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US