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County Case Manager Jobs in Virginia (NOW HIRING)

Hanover County Government

$49K - $59K/yr

The Case Manager position is part of Hanover County's Career Development Program (CD). The Case Manager Ladder has three (3) levels: Case Manager I, II, and III. The Case Manager reports to a Case ...

ICONMA

RN Case Manager

Fairfax, VA · On-site

RN Case Manager Our client, a retail pharmacy, is looking for an RN Case Manager to work in Fairfax County, VA (Arlington, Falls Church, Vienna or Annadale). Responsibilities: Utilizes a ...

ICONMA

RN Case Manager

Richmond, VA · On-site

Our Client, a Retail Pharmacy, is looking for a RN Case Manager to work in Fairfax County, VA (Arlington, Falls Church, Vienna or Annadale). Responsibilities: * Utilizes a collaborative process of ...

Shelter House

AHR1 - Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

... Fairfax County. Since the organization's inception, we have adapted and grown to meet community ... Case Managers are responsible for providing direct services to clients in shelter by assessing ...

Shelter House

AHR1 - Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

... Fairfax County. Since the organization's inception, we have adapted and grown to meet community ... Case Managers are responsible for providing direct services to clients in shelter by assessing ...

Shelter House

AHR1 - Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

... Fairfax County. Since the organization's inception, we have adapted and grown to meet community ... Case Managers are responsible for providing direct services to clients in shelter by assessing ...

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County Case Manager information

What is a county case manager?

County Case Managers are professionals who work within county government agencies to help individuals and families access social services and support. They assess clients' needs, develop service plans, coordinate care, and connect people with resources such as housing, mental health services, healthcare, and financial assistance. County Case Managers often collaborate with other agencies and community organizations to ensure clients receive comprehensive and effective support. Their goal is to promote well-being and help clients achieve greater stability and independence.

What are the key skills and qualifications needed to thrive as a county case manager?

To thrive as a County Case Manager, you need a background in social work, psychology, or a related field, often with a relevant degree and sometimes licensure depending on the jurisdiction. Familiarity with case management software, documentation systems, and government benefit programs is typically required. Strong interpersonal skills, cultural competence, and organizational abilities help case managers build trust with clients and coordinate effectively with agencies. These skills and qualifications ensure effective support and advocacy for clients navigating complex social service systems.

What are some common challenges county case managers face when managing large caseloads?

County Case Managers often juggle high caseloads that require strong organizational and time management skills. Balancing the needs of multiple clients, meeting documentation requirements, and collaborating with various agencies can be challenging. It's important to set realistic priorities, utilize available support systems, and maintain clear communication with colleagues and supervisors. Many counties provide ongoing training and peer support to help case managers navigate these challenges and deliver effective services to their communities.

What is the difference between County Case Manager vs Social Worker?

AspectCounty Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certificationRequires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentWorks primarily in county offices, community agencies, or healthcare settings, focusing on case managementWorks in hospitals, clinics, schools, or community agencies, providing counseling and support services
Employer & IndustryCounty government agencies, public health departmentsHospitals, mental health clinics, social service organizations

While both roles involve supporting individuals through social services, County Case Managers focus on coordinating care within county systems, whereas Social Workers often provide direct counseling and broader support services. The roles overlap in credentials and work environments, but their specific duties and employer settings differ.

Are county case managers in demand?

County case managers are in demand due to ongoing needs for social services, healthcare coordination, and community support programs. Employment in this field is expected to grow as governments and organizations seek qualified professionals with skills in case management, documentation, and client advocacy.

Do I need experience to be a county case manager?

While specific requirements vary by employer, most county case manager positions require some experience in social services, counseling, or related fields. Entry-level roles may accept candidates with relevant education and strong interpersonal skills, but prior experience can improve job prospects and performance.

Is a county case manager a hard job?

A county case manager's job can be challenging due to the need to handle complex client needs, documentation, and coordination with multiple agencies. It often requires strong communication skills, attention to detail, and the ability to manage a high caseload, which can be demanding but also rewarding for those interested in social services. The job may involve working in a fast-paced environment with emotional and administrative pressures.

Is county case management a stressful job?

County case management can be stressful due to the high caseloads, emotional nature of client interactions, and the need for strong organizational and communication skills. Case managers often work under tight deadlines and must navigate complex social and legal systems, which can contribute to job-related stress.

What cities in Virginia are hiring for County Case Manager jobs?

Cities in Virginia with the most County Case Manager job openings:

County Case Manager jobs near you
Infographic showing various County Case Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Case Manager (CD) - Adult Outpatient, MH SUD

Hanover, VA • On-site

Hanover County, VA
See more jobs at Hanover County, VAexternal

$49K - $59K/yr

Full-time

PTO

Re-posted 6 days ago

Job description

Salary: $49,409.00 - $59,000.00 Annually
Location : Ashland, VA
Job Type: Full-time
Job Number: 202600168
Department: CSB- MH, SUD & Prevention
Opening Date: 08/07/2026
Closing Date: Continuous
Description
Are you a fast-paced and innovative mental health professional? Come join the adult case management team at the Hanover CSB!
HCCSB case managers enjoy competitive benefits, generous PTO and paid holidays, career advancement opportunities and true investment in training and professional development. We are a team promoting safety, respect, trust, and a sense of belonging with each other and the individuals we serve.
General Description: This is a professional position that is responsible for providing case management services for children and adults receiving behavioral health services (to include mental health and/or substance use disorder). The incumbent performs complex tasks to determine, plan and manage services.
Organization: The Case Manager position is part of Hanover County's Career Development Program (CD). The Case Manager Ladder has three (3) levels: Case Manager I, II, and III. The Case Manager reports to a Case Manager Supervisor, Clinical Supervisor or Program Coordinator and supervises no staff.
Essential Functions:
  • Obtains and assesses individual and family social, economic, occupational and physical and mental health information to develop a person-centered individualized services plan (ISP) based on strengths and needs.
  • Meets with individuals and families in their homes, at school, in the community, or in the office.
  • Monitors individual's changing behavioral health needs, including health status, and coordinates services accordingly.
  • Links and assists individuals in accessing medical, housing, transportation, social, educational and other supports and resources to address their needs.
  • Develops and implements crisis plans to help individuals remain in the community when appropriate.
  • Monitors service delivery through contacts with service providers and performs site visits and home visits to ensure that services are being provided in accordance with the ISP.
  • Maintains accurate records in accordance with local and State guidelines.
  • Performs related work as assigned.

Working Conditions:
  • Hazards
    1. Customers - May have contact with difficult families and children.
    2. Conditions -- May be exposed to places that are considered unsafe or unsanitary, often independently.
  • Environment
    1. Office
    2. Field
  • Physical Effort
    1. Minimal
    2. See Special Conditions
  • FLSA
    1. Non-Exempt

Knowledge, Skills and Abilities: Requires knowledge of community services and resources; serious mental illness, developmental disabilities and substance use disorders; assessments person-centered service plan development and evidence-based treatment approaches; as well as knowledge of Medicaid and Department of Behavioral Health and Developmental Services policies and regulatory guidelines. Must be able to assess and document individual service needs for services and supports, coordinate services across providers, develop and maintain strong relationships, and communicate effectively, both orally and in writing. Must be able to work and make judgments independently, as well as function as part of a team.
Education, Experience and Training: Bachelor's degree required in a related field (master's degree preferred) with at least one (1) year of related work experience - OR - Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Must meet the eligibility requirements for and/or be registered as Qualified Mental Health Professional (QMHP). Information on eligible related fields can be found here: https://www.dhp.virginia.gov/media/dhpweb/docs/counseling/guidance/115-8.pdf.
Special Conditions:
  • Criminal Records Check, including fingerprinting
  • Must obtain valid Driver's License within 30 days of employment to be eligible to operate a county vehicle
  • TB test (within 30 days of employment)
  • CPS (Child Protective Services) Check
  • Twelve-month probationary period
  • Work beyond normal work schedule, including on-call as needed for ACT Case Managers
  • Must be able to successfully pass CPR/First Aide training as well as behavior management as required by regulation, including but not limited to Title 12 of the Virginia Administrative Code. This training process includes a hands-on, in-person demonstration of first aid and CPR competency, for successful completion. This demonstration requires bending, lifting, and completing activities on the floor.

Special Instructions to Applicants
The entry-level salary for this position is $49,409.00. Salary will commensurate based on years of experience and certifications, per the Hanover County career ladder.
SUMMARY OF EMPLOYEE BENEFITS
Hanover County is proud to provide our employees with the following comprehensive benefits package. Hanover provides a benefit package that provides for you in times of need, they offer an ongoing level of financial security, peace-of-mind, and healthy work-life balance. This is part of our goal to make Hanover County an attractive place to work. To see exactly what you will find with our offerings, click the link below:
Benefits | Hanover County, VAThis is an overview and does not provide all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents, the plan documents will prevail. The Pamunkey Regional Jail and Library share some of the County benefits, please visit their website for more details.
01
Are you registered as Qualified Mental Health Professional with the Board of Counseling?
  • Yes
  • No

Required Question

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