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Counter Service Associate Jobs in Montgomery, AL

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Counter Service Associate information

See Montgomery, AL salary details

$11

$17

$23

How much do counter service associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for counter service associate in Montgomery, AL is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Counter Service Associate vs Cashier?

AspectCounter Service AssociateCashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentFast-paced retail or food service settingsRetail stores, restaurants, or supermarkets
Employer & Industry UsageCommon in food service, retail, and hospitalityCommon in retail, grocery stores, and restaurants
Job ResponsibilitiesTaking orders, assisting customers, handling transactionsProcessing payments, giving change, operating cash registers

Both roles involve customer interaction and handling transactions, but Counter Service Associates often perform additional duties like taking orders and assisting customers, whereas Cashiers primarily focus on processing payments. The roles are similar in work environment and required skills, making them closely related in retail and food service industries.

What is a counter service associate?

A counter service associate is a worker who takes customer orders, processes payments, and provides service at a counter in settings such as restaurants, cafes, or fast-food establishments. They often need good communication skills, basic math, and the ability to handle cash or electronic transactions efficiently.
Counter Service Associate jobs near you

Popeyes Millbrook Crew Member

Millbrook, AL • On-site

TICE Chicken Holdings, LLC - AL
See more jobs at TICE Chicken Holdings, LLC - ALexternal

$10 - $12/hr

Full-time

Re-posted 28 days ago

Job description


Crew Member- TICE Chicken Holdings
Job Objective: TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quickly and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.
Essential Job Functions:
Guest Services
Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.
Strive for maximum efficiency to meet accuracy and speed of service standards.
Completely and accurately fill orders within the mandated service time.
Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.
Delivery of order to customer, thanking the customer and inviting him/her to return.
Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.
Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.
Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.
Immediately attends to any customer service problem or complaint. Notifies manager as needed.
Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.
Ensure Drive-Thru menu board is clean and contains correct information.
Maintain sanitation of customer dining lobby, service area, and restrooms.
Prior restaurant experience is not required, will train right candidate for role
Similar Position Titles:
Team Member, Food Service Associate, Restaurant Associate, Counter Service Representative, Service Crew, Food Prep Team Member, Cashier/Food Handler, Order Taker, Dining Attendant, Kitchen Staff, Hospitality Associate, Guest Service Representative

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