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Counter Sales Professional Jobs in Iowa (NOW HIRING)

COLOURS INC

Counter Sales

Des Moines, IA · On-site

$17 - $21.25/hr

The Counter Sales Representative is responsible for providing exceptional customer service ... Handle customer concerns and resolve issues professionally and efficiently. * Support store ...

COLOURS INC

Counter Sales

Des Moines, IA · On-site

$17 - $21.25/hr

The Counter Sales Representative is responsible for providing exceptional customer service ... Handle customer concerns and resolve issues professionally and efficiently. * Support store ...

Colours Inc

Counter Sales

Des Moines, IA · On-site

$17 - $21.25/hr

The Counter Sales Representative is responsible for providing exceptional customer service ... Handle customer concerns and resolve issues professionally and efficiently. * Support store ...

Heating & Cooling Supply

Counter Sales

Des Moines, IA · On-site

$22 - $25/hr

Position Overview The Counter Sales & Service Representative serves as the frontline face and voice ... Professional, friendly customer service manner with strong verbal skills. * Physical Capability:

Omaha Slings Inc

Be Seen First

Industrial Counter Sales Representative

Council Bluffs, IA · On-site

$20 - $25/hr

Greet and assist walk-in and phone customers in a professional and helpful manner. * Help customers ... Maintain an organized, clean, and professional sales counter and showroom area. * Stock and ...

Omaha Slings Inc

Be Seen First

Industrial Counter Sales Representative

Council Bluffs, IA · On-site

$20 - $25/hr

Greet and assist walk-in and phone customers in a professional and helpful manner. * Help customers ... Maintain an organized, clean, and professional sales counter and showroom area. * Stock and ...

Sonepar

Counter Sales Representative

Ames, IA · On-site

$17.25 - $21.25/hr

In addition, assist customers during the sales/purchase process and respond to customer inquiries in a professional manner. The Counter Sales Representative also assists with warehouse functions as ...

Sonepar

Counter Sales Representative

Fort Dodge, IA · On-site

$17 - $21/hr

In addition, assist customers during the sales/purchase process and respond to customer inquiries in a professional manner. The Counter Sales Representative also assists with warehouse functions as ...

Sonepar

Counter Sales Representative

Ames, IA

$17.25 - $21.25/hr

In addition, assist customers during the sales/purchase process and respond to customer inquiries in a professional manner. The Counter Sales Representative also assists with warehouse functions as ...

Croell, Inc.

Carquest Counter Sales Associate

New Hampton, IA · On-site

$14.75 - $18.50/hr

Explore this current opening below and discover opportunities to grow professionally in a supportive environment that values innovation and teamwork. Overview The Carquest Counter Sales Associate ...

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Counter Sales Professional information

What does a counter sales professional do?

A Counter Sales Professional is responsible for assisting customers at a sales counter, often in retail, wholesale, or parts supply environments. Their duties include greeting customers, answering product questions, processing sales transactions, and ensuring customer satisfaction. They may also handle inventory, restock shelves, and provide recommendations based on customer needs. Strong communication and organizational skills are important in this role. Counter Sales Professionals play a key part in building customer relationships and ensuring a smooth sales process.

What are some typical challenges a counter sales professional faces, and how can they be addressed effectively?

Counter Sales Professionals often encounter challenges such as managing high customer traffic, resolving product queries efficiently, and handling occasional difficult customers. Staying organized, maintaining up-to-date product knowledge, and practicing effective communication are key to overcoming these challenges. Additionally, collaborating closely with inventory and logistics teams can help ensure smooth operations and timely fulfillment of customer requests, creating a positive experience for both customers and colleagues.

What are the key skills and qualifications needed to thrive as a counter sales professional, and why are they important?

To thrive as a Counter Sales Professional, you need strong product knowledge, customer service abilities, and basic sales acumen, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes industry-specific certifications is typically required. Excellent communication, problem-solving, and relationship-building skills help you stand out in this role. These skills and qualities are essential for delivering effective customer experiences and driving sales in a competitive retail or wholesale environment.

What is the difference between Counter Sales Professional vs Customer Service Representative?

AspectCounter Sales ProfessionalCustomer Service Representative
CredentialsHigh school diploma; sales or retail experienceHigh school diploma; customer service experience
Work EnvironmentRetail stores, warehouses, showroomsCall centers, retail, offices
Industry UsageRetail, wholesale, manufacturingVarious industries including retail and services
Primary FocusSales, product knowledge, transaction handlingCustomer support, issue resolution, communication

While both roles involve interacting with customers, a Counter Sales Professional primarily focuses on sales transactions and product knowledge in a retail or wholesale setting. In contrast, a Customer Service Representative emphasizes resolving customer issues and providing support, often in call centers or service environments. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Counter Sales jobs in Iowa?

The most popular types of Counter Sales jobs in Iowa are:

What cities in Iowa are hiring for Counter Sales Professional jobs?

Cities in Iowa with the most Counter Sales Professional job openings:

Counter Sales Professional jobs near you

Counter Sales

COLOURS INC

Des Moines, IA • On-site

$17 - $21.25/hr

Full-time

Posted 4 days ago

Colours Inc. rating

6.4

Company rating: 6.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

313th of 423 rated retail wholesalers

Job description

Description:

Colours, Inc. is a leading distributor of automotive and industrial coatings, providing high-quality products, training, and service to customers across the region. We pride ourselves on reliable delivery, technical expertise, and a commitment to helping our customers succeed.


Position Summary:

The Counter Sales Representative is responsible for providing exceptional customer service, processing sales transactions, and supporting customers with product selection and technical assistance at the sales counter. This role serves as a key point of contact for walk-in customers, contractors, and commercial clients, ensuring accurate order fulfillment and a positive customer experience. The Counter Sales Representative supports store operations while contributing to revenue growth and inventory accuracy.


Key Responsibilities:

  • Greet customers promptly and provide exceptional service.
  • Assist customers with product selection, technical questions, and recommendations to meet their project needs.
  • Process sales transactions accurately, including invoicing, payments, returns, and order entry.
  • Ensure timely and accurate order fulfillment for walk-in customers and phone orders.
  • Maintain strong product knowledge to effectively communicate features, applications, and benefits.
  • Support inventory management by stocking shelves, monitoring product levels, and communicating low-stock items.
  • Assist with receiving freight, organizing inventory, and maintaining an orderly and customer-friendly store environment.
  • Build and maintain strong customer relationships to drive repeat business and customer loyalty.
  • Handle customer concerns and resolve issues professionally and efficiently.
  • Support store operations as needed, including answering phones, preparing orders, and assisting with general administrative tasks.
  • Follow company policies, safety procedures, and operational standards at all times.


Requirements:

Qualifications:

  • High school diploma or equivalent required.
  • Previous experience in retail, counter sales, customer service, or a similar role preferred.
  • Strong communication and interpersonal skills.
  • Ability to learn product knowledge and technical information related to automotive and industrial coatings.
  • Basic math skills with the ability to accurately process transactions and handle payments.
  • Strong organizational skills and attention to detail.
  • Ability to lift and move products up to 50 lbs as needed.
  • Proficiency in basic computer systems and point-of-sale systems preferred.

Key Competencies:

  • Customer service excellence
  • Product knowledge and technical aptitude
  • Sales support and upselling ability
  • Attention to detail and accuracy
  • Strong communication and interpersonal skills
  • Time management and multitasking
  • Team collaboration and support
  • Accountability and reliability

What Colours Inc. employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Colours logo

About Colours

Sourced by ZipRecruiter

Colours Inc. was founded in 1986 and has been serving the automotive paint industry in the United States Mid-Atlantic region ever since. As a PPG Platinum Distributor, commitment to quality, coupled with the utmost in service to its customers, has made Colours, inc. one of the most progressive and fastest growing automotive paint distributors in the United States. Colours succeeds by delivering outstanding performance. We believe in service beyond expectation, achieved through constant desire to anticipate and fulfill evolving customer needs. The honesty, intelligence and commitment of our people are vital to Colours’ mission. We share pride in the company and respect each individual’s contribution at every level. Exemplary customer relationships drive Colours’ growth and prosperity. Colours is dedicated to pushing the limits of excellence, standing at the fore front to provide the finest environment attainable in the industry.

Industry

Motor vehicle manufacturing

Company size

201 - 500 Employees

Headquarters location

Wilkes-Barre, PA, US

Year founded

1972

Social media

Facebook

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