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Counter Sales Manager Jobs in Kansas (NOW HIRING)

Baker Distributing

Counter Sales Associate

Manhattan, KS · On-site

$13.50 - $17/hr

Counter Sales Associate Wanted! Are you a sales-driven professional with a passion for delivering ... Report any safety hazards or incidents immediately to management. * Participate in regular safety ...

Genuine Parts Company

Store Counter Sales

Shawnee, KS · On-site

$15.50 - $19.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Shawnee, KS

$15.50 - $19.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

CK Supply

Counter Sales

Topeka, KS · On-site

$21 - $27/hr

HOW YOU WILL MAKE A DIFFERENCEActively participate in day-to-day customer service and on-site sales ... Communicate with the customer's Territory Manager to coordinate pricing and to discuss leads and ...

CK Supply

Counter Sales

Topeka, KS · On-site

$21 - $27/hr

... sales. Handle all aspects of the customer experience, over the phone, in person and in email ... Manager to coordinate pricing and to discuss leads and quotes • Follow and enforce all safety ...

CK Supply Inc.

Counter Sales

Topeka, KS · On-site

$14.25 - $17.75/hr

... sales. Handle all aspects of the customer experience, over the phone, in person and in email ... Manager to coordinate pricing and to discuss leads and quotes • Follow and enforce all safety ...

CK Supply Inc.

Counter Sales

Topeka, KS · On-site

$14.25 - $17.75/hr

... sales. Handle all aspects of the customer experience, over the phone, in person and in email ... Manager to coordinate pricing and to discuss leads and quotes • Follow and enforce all safety ...

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Counter Sales Manager information

What does a Counter Sales Manager do?

A Counter Sales Manager oversees the sales operations at a retail counter or service desk, managing staff, assisting customers, and ensuring excellent customer service. They are responsible for achieving sales targets, managing inventory, handling customer inquiries or complaints, and training sales staff. Additionally, they often coordinate promotions, monitor stock levels, and implement company policies to improve sales performance. Their role is crucial in maintaining smooth daily operations and driving the success of the storefront.

What are the key skills and qualifications needed to thrive as a Counter Sales Manager?

To thrive as a Counter Sales Manager, you need strong sales acumen, product knowledge, and experience in retail or wholesale environments, often backed by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory management tools, and customer relationship management (CRM) software is typically required. Excellent communication, leadership, and problem-solving abilities are crucial soft skills for managing staff and building customer loyalty. These competencies drive sales performance, ensure smooth operations, and foster positive customer experiences.

What are the biggest challenges a Counter Sales Manager typically faces, and how can they be addressed?

One of the main challenges for a Counter Sales Manager is balancing customer service excellence with meeting sales targets in a fast-paced environment. Managing inventory efficiently while ensuring that the sales team stays motivated and knowledgeable about products can also be demanding. Effective communication, regular product training, and strong organizational skills help address these challenges, ensuring smooth operations and high customer satisfaction. Collaboration with purchasing, logistics, and marketing teams is also key to staying ahead of customer needs and market trends.

What is the difference between Counter Sales Manager vs Counter Sales Associate?

AspectCounter Sales ManagerCounter Sales Associate
ResponsibilitiesOversees sales team, manages customer relationships, develops sales strategiesAssists customers, processes sales transactions, stocks shelves
Required CredentialsHigh school diploma; experience in sales; sometimes certifications in sales or managementHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervisory role in retail or wholesale settings, often in automotive, hardware, or industrial suppliesFrontline customer service in retail counters, similar industries

The Counter Sales Manager and Counter Sales Associate roles share industry settings and customer service environments. The main difference lies in responsibilities and experience levels, with the manager overseeing sales operations and the associate focusing on assisting customers directly. Both roles often require similar credentials, but the manager typically has more experience and leadership duties.

What is the role of a counter sales manager?

A counter sales manager oversees sales activities at a retail or wholesale counter, supervising staff, managing customer relationships, and ensuring sales targets are met. They often handle product knowledge, inventory management, and may use point-of-sale systems to process transactions.

What cities in Kansas are hiring for Counter Sales Manager jobs?

Cities in Kansas with the most Counter Sales Manager job openings:

Counter Sales Manager jobs near you

Counter Sales Associate

Manhattan, KS • On-site

Baker Distributing Company LLC
See more jobs at Baker Distributing Company LLCexternal

$13.50 - $17/hr

Full-time

Re-posted 15 days ago

Job description

Join Our Team: Counter Sales Associate Wanted!
Are you a sales-driven professional with a passion for delivering exceptional customer service? Look no further! Baker Distributing Company, a leading wholesale HVAC distributor, is seeking a skilled Counter Sales Associate to join our team. As a key representative of our company, you will provide top-notch service to customers, drive sales growth, and contribute to our success. If you're a motivated and organized individual with excellent communication skills, we want to hear from you! Apply now to take your career to the next level.
Summary
The Counter Sales Associate is responsible for our sales counter at one of our wholesale HVAC distributorships that carries multiple brands of equipment, parts, and supplies. The goal of this role is to provide strong customer service in a sales-oriented setting.
Essential Duties/Accountabilities
  • Represent Baker Distributing Company as a leader in the industry ensuring maximum sales.
  • Interact with internal and outside salespeople, vendors, and contractors.
  • Responsible for showroom merchandising and re-stocking product.
  • Assist in resolving customer relations problems with both dealers and end users.
  • Complete sales order process for customers with efforts to up-sell associated items.
  • Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.
  • Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources.
  • Arrange stock on shelves or racks in sales area and keeps merchandise in order.
  • Apply suggestive selling techniques and up-sells to current and prospective customers.
  • Adhere to all company safety protocols and procedures.
  • Utilize personal protective equipment (PPE) as required.
  • Report any safety hazards or incidents immediately to management.
  • Participate in regular safety training sessions and drills.
  • Ensure a clean and organized workspace to prevent accidents and injuries.
  • Follow all guidelines for the safe handling and storage of products.
  • Maintain a professional and safe demeanor during all customer interactions.
  • Conduct outgoing customer sales or service calls and resolve customer complaints.
  • Perform other duties as assigned.

Qualifications
  • High School Diploma or GED required; equivalent experience may be considered.
  • Bachelor's degree in business or related field preferred; equivalent professional experience may substitute.
  • Demonstrated experience with HVAC equipment in a wholesale distribution setting.
  • Background in sales, operations, purchasing, or inventory management preferred.
  • Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.
  • Ability to manage multiple tasks in a dynamic, fast-paced environment; reasonable accommodations will be provided as needed.
  • Demonstrated interest in continuous learning, mentoring, and leadership.
  • Mechanical or technical experience preferred.
  • Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function.
  • Strong interpersonal skills.
  • Excellent customer service mindset with the ability to develop long term relationships.
  • Excellent written and verbal communication skills.
  • Excellent analytical aptitude with a proven ability to analyze/interpret data.
  • Strong and creative problem-solving skills
  • Ability to work independently and in a team environment.
  • Proactively seeks continuous process and service improvements.
  • This role requires the ability to understand and communicate in English to comply with safety standards, training, policies, and procedures. Reasonable accommodations will be provided to support effective communication.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
  • Required to move parts and equipment weighing up to 50 pounds.
  • Required to position self to access equipment by standing, sitting, or walking, climbing, kneeling, crouching, or crawling.
  • Operates computer and telephone equipment for extended periods of time.
  • Visual acuity is required to perform essential job functions such as reading labels, inspecting equipment, monitoring inventory, and operating machinery. Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.
  • Required to operate warehouse equipment such as forklifts and pallet jacks

Job Keywords: Counter Sales Associate, HVAC, Wholesale Distributor, Customer Service, Sales, Showroom Merchandising, Inventory Management, Warranty Administration

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