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Counter Sales Manager Jobs in Delaware (NOW HIRING)

Kendall Group

Counter Sales Representative

Newark, DE · On-site

$17 - $21.25/hr

Reporting to the Counter Sales Manager, the Counter Sales Representative is a key member of the Kendall Electric sales team. This position is responsible for promoting and developing business. The ...

Kendall Group

Counter Sales Representative

Newark, DE

$17 - $21.25/hr

Reporting to the Counter Sales Manager, the Counter Sales Representative is a key member of the Kendall Electric sales team. This position is responsible for promoting and developing business. The ...

Daikin

Counter Sales Associate 1

New Castle, DE

The CSR/Inside Sales Representative sells the organization's products and services for prospective ... Collaborate with the Branch Manager to determine best methods to resolve problems to ensure ...

Daikin

Counter Sales Associate 1

Frankford, DE

The CSR/Inside Sales Representative sells the organization's products and services for prospective ... Collaborate with the Branch Manager to determine best methods to resolve problems to ensure ...

Daikin

Counter Sales Associate 1

Frankford, DE

The CSR/Inside Sales Representative sells the organization's products and services for prospective ... Collaborate with the Branch Manager to determine best methods to resolve problems to ensure ...

Daikin

Counter Sales Associate 1

Frankford, DE · On-site

The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may ...

Daikin

Counter Sales Associate 1

New Castle, DE · On-site

The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may ...

Daikin

Counter Sales Associate 1

New Castle, DE

The CSR/Inside Sales Representative sells the organization's products and services for prospective ... Collaborate with the Branch Manager to determine best methods to resolve problems to ensure ...

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All JobsCounter Sales JobsCounter Sales Manager JobsCounter Sales Manager Jobs in Delaware

Counter Sales Manager information

What are the key skills and qualifications needed to thrive as a Counter Sales Manager, and why are they important?

To thrive as a Counter Sales Manager, you need strong sales acumen, product knowledge, and experience in retail or wholesale environments, often backed by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory management tools, and customer relationship management (CRM) software is typically required. Excellent communication, leadership, and problem-solving abilities are crucial soft skills for managing staff and building customer loyalty. These competencies drive sales performance, ensure smooth operations, and foster positive customer experiences.

What are the biggest challenges a Counter Sales Manager typically faces, and how can they be addressed?

One of the main challenges for a Counter Sales Manager is balancing customer service excellence with meeting sales targets in a fast-paced environment. Managing inventory efficiently while ensuring that the sales team stays motivated and knowledgeable about products can also be demanding. Effective communication, regular product training, and strong organizational skills help address these challenges, ensuring smooth operations and high customer satisfaction. Collaboration with purchasing, logistics, and marketing teams is also key to staying ahead of customer needs and market trends.

What is the difference between Counter Sales Manager vs Counter Sales Associate?

AspectCounter Sales ManagerCounter Sales Associate
ResponsibilitiesOversees sales team, manages customer relationships, develops sales strategiesAssists customers, processes sales transactions, stocks shelves
Required CredentialsHigh school diploma; experience in sales; sometimes certifications in sales or managementHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervisory role in retail or wholesale settings, often in automotive, hardware, or industrial suppliesFrontline customer service in retail counters, similar industries

The Counter Sales Manager and Counter Sales Associate roles share industry settings and customer service environments. The main difference lies in responsibilities and experience levels, with the manager overseeing sales operations and the associate focusing on assisting customers directly. Both roles often require similar credentials, but the manager typically has more experience and leadership duties.

What does a Counter Sales Manager do?

A Counter Sales Manager oversees the sales operations at a retail counter or service desk, managing staff, assisting customers, and ensuring excellent customer service. They are responsible for achieving sales targets, managing inventory, handling customer inquiries or complaints, and training sales staff. Additionally, they often coordinate promotions, monitor stock levels, and implement company policies to improve sales performance. Their role is crucial in maintaining smooth daily operations and driving the success of the storefront.
What cities in Delaware are hiring for Counter Sales Manager jobs? Cities in Delaware with the most Counter Sales Manager job openings:
Counter Sales Manager jobs near you
Counter Sales Representative

Counter Sales Representative

Kendall Group

Newark, DE • On-site

$17 - $21.25/hr

Full-time

Posted 18 days ago

Job description

About The Kendall Group
The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary: Reporting to the Counter Sales Manager, the Counter Sales Representative is a key member of the Kendall Electric sales team. This position is responsible for promoting and developing business. The individual continually contributes to sales growth and profitability by providing prompt, friendly and professional service to customers in-person and over the phone.
Exciting work you will do:
The essential duties and responsibilities of the Counter Sales Representative position will consist of, but are not limited to, the following:
  • Sell company products and services to customers visiting or calling into the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment
  • Promote sales growth, which includes, but is not limited to:
    • Promoting add-on sales and vendor promotions
    • Promoting Counter Days
  • Create positive relationships with customers, clarify customer's understanding of products and services; answering questions; and offering relevant information
  • Participate in relevant training to keep current with opportunities to grow and excel within the role
  • Assist customers with loading product into their vehicle
  • Replenish inventory in the counter area
  • Pick counter orders
  • Participate in inventory cycle counts, as directed
  • Safely operate stand-up and/or sit-down forklifts, manual pallet jacks, to lift and transport material
  • Maintain quality service by adhering to Kendall Group policies, procedures, and standards
  • General housekeeping
  • Perform other duties as assigned

Competencies you possess:
  • Service Excellence
  • Results, Action Oriented
  • Accountability and Responsibility
  • Teamwork and collaboration
  • Safety Conscious
  • Understanding others, Listening

What you'll need:
  • Work Experience: Entry Level
  • Education: High school diploma or GED
  • Analytics/Computer Skills: Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment/tools/machines/vehicles; basic math and reasoning skills
  • Organization Skills: Ability to multi-task and prioritize work to maximize accuracy and efficiency
  • Cross-functional skills: Ability to work effectively with the distribution center and sales teams
  • Communication Skills: Excellent oral and written communication skills. Ability to communicate well with all levels of the organization
  • Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
    • Ability to see/sit/stand/walk/talk and hear
    • Ability to lift/move/carry up to 50lbs
    • Ability to be on your feet for 8 hours a day
    • Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
  • Physical Environment: While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time; the noise level in the work environment is that of a fabrication/warehouse environment; exposure to moving equipment

Qualifications we prefer but don't require:
  • Work Experience: General working knowledge electrical products; previous counter sales experience

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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