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Counter Professional Jobs in Rhode Island (NOW HIRING)

Busy Honda dealership looking for an experienced parts counter person. We offer competitive wages ... Professional personal appearance. Excellent communication skills. Ability to meet company ...

Busy Honda dealership looking for an experienced parts counter person. We offer competitive wages ... Professional personal appearance. Excellent communication skills. Ability to meet company ...

... the counter, through the shop or on the phone. Responsible for assisting all customers and ... Assists all customers (retail and shop) in selecting required parts in a friendly, professional and ...

... the counter, through the shop or on the phone. Responsible for assisting all customers and ... Assists all customers (retail and shop) in selecting required parts in a friendly, professional and ...

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Counter Professional information

See Rhode Island salary details

$12

$15

$18

How much do counter professional jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for counter professional in Rhode Island is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $16.01 per hour, depending on experience, location, and employer.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What are the most commonly searched types of Counter jobs in Rhode Island?

The most popular types of Counter jobs in Rhode Island are:

What cities in Rhode Island are hiring for Counter Professional jobs?

Cities in Rhode Island with the most Counter Professional job openings:

$20 - $25/hr

Full-time

Life, Retirement

Posted yesterday

New


Riverhead Building Supply rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Counter Salesperson Responsibilities

  • Assist customers with product selection and purchases.
  • Provide exceptional service in person and over the phone.
  • Process sales transactions and customer orders using the ERP system.
  • Coordinate deliveries and communicate estimated arrival times.
  • Obtain quotes and lead times from manufacturers and vendors.
  • Manage order inquiries and resolve customer issues.
  • Build strong relationships with customers, vendors, and suppliers.
  • Maintain accurate sales and order records.

We are willing to train motivated candidates with strong customer service skills and transferable experience.


Counter Salesperson

We require:

  • Well spoken with a professional appearance.
  • Familiarity of building supplies.
  • Experience in sales of building materials and millwork preferred.
  • Experience with ERP and CRM is a plus.
  • Strong mathematical, language, computer and email skills.
  • Organizational and multi-tasking skills are essential.
  • Some weekend availability required. 

Counter Salesperson

We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts

For compliance purposes for RI transparency, the expected salary range is $20.00-$25.00.  Compensation will be based on experience and other factors permitted by law.

Counter Salesperson - Great opportunity to use your customer service skills and knowledge of millwork and building supplies to assist our customers in selecting materials, setting up deliveries and obtaining quotes/lead times.

At RBS, you will have:

  • Amazing people to work with that help you succeed.
  • Work/life balance with a culture of kindness and respect.
  • Company-hosted family events.
  • Rewarding careers with supportive management. 
  • Participation in philanthropic activities in the community.
  • Professional Development | On-site & virtual training
  • Stability from our long history of success and growth.
  • Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
  • The opportunity to grow your career and move up the ladder!

Core Values

We are committed to a culture that reflects our values. All team members are expected to model these in every interaction:

  • Championing Customer Needs – Prioritize customer satisfaction and service excellence.
  • Acting with Honesty and Integrity – Do the right thing, always.
  • Following Policies and Procedures – Ensure compliance and consistency.
  • Working Safely – Promote a safe and healthy work environment.
  • Teamwork – Collaborate, support, and treat others with respect

Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees.

EOE, including but not limited to disability and veteran status.

For more information, call: 631.591.8100

Counter Salesperson


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