ZipRecruiter

Log In

1

Counter Professional Jobs in Rhode Island (NOW HIRING)

SunSource

Parts Counter/Counter Technician

Cranston, RI · On-site

$15.25 - $18.50/hr

  • Medical

  • Dental

  • Retirement

Our Counter Technicians provide customer solutions and prepare pricing and quotations. You'll have ... Establish and maintain positive and professional rapport with customers, offering high-quality ...

BMW of Newport

Parts Counter

Johnston, RI

  • Medical

  • Retirement

  • PTO

Busy Honda dealership looking for an experienced parts counter person. We offer competitive wages ... Professional personal appearance. Excellent communication skills. Ability to meet company ...

BMW of Newport

Parts Counter

Johnston, RI · On-site

  • Medical

  • Retirement

  • PTO

Busy Honda dealership looking for an experienced parts counter person. We offer competitive wages ... Professional personal appearance. Excellent communication skills. Ability to meet company ...

The Pete Store

Parts Counter Sales

Johnston, RI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the counter, through the shop or on the phone. Responsible for assisting all customers and ... Assists all customers (retail and shop) in selecting required parts in a friendly, professional and ...

Peterbilt Store CT LLC

Parts Counter Sales

Johnston, RI · On-site

... the counter, through the shop or on the phone. Responsible for assisting all customers and ... Assists all customers (retail and shop) in selecting required parts in a friendly, professional and ...

Baillie Lumber Co.

Counter Sales Team Member

Providence, RI · On-site

$16.50 - $21.25/hr

Learns and maintains professional and technical knowledge by attending educational schools and seminars Skills and Experience: * High school diploma * High attention to detail * Ability to speak both ...

Daikin

Counter Sales Associate 1

Cranston, RI

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations  * Good phone etiquette and e-mail etiquette  * Ability to deal with high-volume customer ...

Daikin

Counter Sales Associate 1

Cranston, RI · On-site

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations  * Good phone etiquette and e-mail etiquette  * Ability to deal with high-volume customer ...

Daikin

Counter Sales Associate 1

Cranston, RI · On-site

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations * Good phone etiquette and e-mail etiquette * Ability to deal with high-volume customer ...

next page

Showing results 1-20

All JobsCounter Professional JobsCounter Professional Jobs in Rhode Island

Counter Professional information

See Rhode Island salary details

$12

$15

$18

How much do counter professional jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter professional in Rhode Island is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $16.01 per hour, depending on experience, location, and employer.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What are the most commonly searched types of Counter jobs in Rhode Island? The most popular types of Counter jobs in Rhode Island are:
What cities in Rhode Island are hiring for Counter Professional jobs? Cities in Rhode Island with the most Counter Professional job openings:
Counter Professional jobs near you

Parts Counter/Counter Technician

SunSource

Cranston, RI • On-site

$15.25 - $18.50/hr

Full-time

Medical, Dental, Retirement

Re-posted 7 days ago

SunSource rating

7.1

Company rating: 7.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

203rd of 362 rated logistics

Job description

The Hope Group, a division of SunSource, Looking for a meaningful career opportunity with an organization that values goalsetting, hard work, and dedication? Consider joining our team at The Hope Group! We seek a highly motivated, technically inclined, customer service driven person for a great opportunity at our Cranston, RI location.
At The Hope Group (a SunSource company), we offer access to a wide variety of opportunities and strive to reward our employees for their unwavering efforts and commitment. If you have a desire to learn in a dynamic and diverse team environment that champions personal growth and development, we want to hear from you!
SunSource offers an industry competitive compensation plan and excellent company benefits including medical, dental and 401(k). SunSource also offers tuition reimbursement and training opportunities for talented people with a desire to learn and grow!
Our Counter Technicians provide customer solutions and prepare pricing and quotations. You'll have the opportunity to work both independently and collaboratively with other team members. The individual in this position should be comfortable with digital technology and able to work extensively within computer systems to enter orders, maintain pertinent sales, account, and cost records, and prepare various reports. The Counter Technician should have a strong attention to detail and take pride in their customer service and communication skills.
What You'll Do:
  • Establish and maintain positive and professional rapport with customers, offering high-quality information and service including assistance with product needs, questions, purchases, returns, etc.
  • Receive and process in person and phone requests for price and availability of materials, acquiring price information directly from vendors on non-price book items
  • Receive, pick and ship customer orders
  • Lead inventory control duties including count variations and system updates
  • Provide outside sales personnel with leads based on customer conversations
  • Fabricate hose assemblies pursuant to customer request
  • Maintain product literature and obtain technical information from manufacturers

Why You'll Love Working for Us:
  • Industry competitive compensation plan
  • Medical, dental and 401(k)
  • We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!

What We Need from You:
  • High School degree or diploma/certificate/degree from technical school
  • Experience in automotive industry, automotive parts store, or competitor
  • Proven mechanical aptitude and ability
  • Ability to lift up to 50 pounds
  • Digital literacy, computer skills, and previous experience with an operating system (CRM experience preferred)

Text "SunSource" to 25000 to Apply!!
We are an Equal Employment Opportunity Employer M/F/V/D
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
WE PARTICIPATE IN E-VERIFY PROGRAM
www.sun-source.com
http://www.theparkerstore.com/index.shtml
www.thehopegroup.com
Other keywords: auto parts, industrial sales, technical sales, field sales engineer, fluid power specialist, hydraulics, pneumatics, automatics, filtration, lubrication, fluid power, service and repair, mobile, mobile hydraulics, mobile OEM, electro hydraulics, hydraulic systems, electronic control systems, gear drive systems, mobile equipment, hydraulic repair, filtration systems, filtration solutions, hydraulic filters, MRO, OEM, account manager, sales manager, new business development manager, territory sales manager, regional account manager, field service engineer, sales representative, outside sales representative, industrial distribution, fluid mechanics, hydraulic technician, diesel mechanic, applications engineer, field service technician, CFPS, FP

What SunSource employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply