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Counter Professional Jobs in Ohio (NOW HIRING)

QuickPro Staffing

Counter CSR / Sales

Xenia, OH · On-site

$15.25 - $19/hr

Provide friendly, professional, and knowledgeable customer service. * Identify customer needs and ... Maintain accurate records and keep the counter and work area organized. * Follow up with customers ...

Feldman Automotive

Parts Counter Sales

Sandusky, OH · On-site

$50K - $65K/yr

We are seeking a motivated and customer-oriented Parts Counter Sales Representative to join our ... We offer a competitive salary and benefits package, along with opportunities for professional ...

NAPA AUTO PARTS

NAPA Automotive Counter Sales Rep

Delta, OH · On-site

$16.50 - $20.75/hr

Counter Sales: Are you looking for a great opportunity to gain the NAPA KnowHow? Join the winning ... Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all ...

Firelands Toyota

Parts Counter Sales

Sandusky, OH · On-site

$50K - $65K/yr

Description We are seeking a motivated and customer-oriented Parts Counter Sales Representative to ... We offer a competitive salary and benefits package, along with opportunities for professional ...

Feldman Auto

Parts Counter Sales

Sandusky, OH · On-site

We are seeking a motivated and customer-oriented Parts Counter Sales Representative to join our ... We offer a competitive salary and benefits package, along with opportunities for professional ...

Feldman Auto

Parts Counter Sales

Sandusky, OH

We are seeking a motivated and customer-oriented Parts Counter Sales Representative to join our ... We offer a competitive salary and benefits package, along with opportunities for professional ...

Feldman Auto

Parts Counter Sales

Sandusky, OH · On-site

We are seeking a motivated and customer-oriented Parts Counter Sales Representative to join our ... We offer a competitive salary and benefits package, along with opportunities for professional ...

FIRELANDS TOYOTA

Parts Counter Sales

Sandusky, OH · On-site

We are seeking a motivated and customer-oriented Parts Counter Sales Representative to join our ... We offer a competitive salary and benefits package, along with opportunities for professional ...

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All JobsCounter Professional JobsCounter Professional Jobs in Ohio

Counter Professional information

See Ohio salary details

$12

$15

$17

How much do counter professional jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for counter professional in Ohio is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $15.53 per hour, depending on experience, location, and employer.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What are the most commonly searched types of Counter jobs in Ohio?

The most popular types of Counter jobs in Ohio are:

What cities in Ohio are hiring for Counter Professional jobs?

Cities in Ohio with the most Counter Professional job openings:

Counter Professional jobs near you

Parts Counter Salesperson

TRULAND Equipment

Van Wert, OH • On-site

Full-time

Re-posted 19 days ago

Truland Equipment rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

62nd of 175 rated vehicle equipment hire

Job description

Purpose:

This position is responsible for selling parts to customers over the counter and providing necessary parts to the service department. Providing exceptional customer service while supplying customers with timely and accurate information regarding accounts, products, rates, and services offered.

Responsibilities:

  • Provide excellent customer service to customers at the counter, on the phone, and anyone internally.
  • Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Meets or exceeds monthly sales goals.
  • Actively engaged and knowledgeable about the corporate parts promotion schedule.
  • Provides recommendations for sales of additional related or needed parts or accessories.
  • Communicate, enforce, participate, and monitor effective Parts Department processes to ensure internal and external customer satisfaction.
  • Timely and accurate processing of all orders (in-store and online). Completes orders by communicating with customers on pick-up or delivery status.
  • Locates and obtains merchandise for customers. If not stocked, communicate with the Parts Inventory Team on items that need to be obtained.
  • Maintains inventory integrity by performing cycle counts, following up on inventory discrepancies, and expediting issues to the manager.
  • Assists with preparing and maintaining professional showroom image and merchandise displays.
  • Assists in keeping parts department clean and orderly.
  • Other appropriate responsibilities as assigned by manager.

Experience, Education, Skills, and Knowledge: 

  • High School diploma or equivalent experience; Associate's degree in an Agriculture field preferred.
  • 1+ years of Parts experience or equivalent sales or service experience.
  • Experience connecting with customers, maintaining a professional image, and establishing rapport.
  • Demonstrate basic understanding of the selling process.
  • Demonstrated ability to manage multiple projects simultaneously with a degree of independence.
  • Experience working both independently and, in a team, setting.
  • Demonstrates excellent communication skills; written and verbal.
  • Ability to work extended hours and weekends.
  • Valid driver's license required; driving record that meets Employer's insurance company requirements.
  • Experience using standard desktop load applications such as Microsoft Office, internet applications, and apps.
  • Ability to use a handheld barcode scanner.
  • Ability to lift up to 75 pounds.
  • This position will require operation of a forklift.

What Truland Equipment employees say

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