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Counter Manager Jobs in Whitby, ON (NOW HIRING)

Costco Wholesale

Registered Pharmacy Technician

Ajax, ON · On-site

CA$29/hr

Counts, labels (including appropriate auxiliary labels), and packages prescriptions, through workflow and bin management. * Alerts pharmacist to drug interactions in prescription and over the counter ...

Downtown AutoGroup

Parts Manager

Toronto, ON

CA$65K - CA$100K/yr

Hire, train, and mentor parts counter personnel and warehouse staff to ensure high levels of service and productivity. * Assign tasks and manage schedules: Ensure team members have clearly defined ...

Aecon Group Inc.

Project Manager

Bowmanville, ON

Identification of threats to project delivery and establishment of suitable counter measures ... Manage project delivery * Informal safety inspections as per Red Book training * Provide ...

BetMGM

Manager, AML Compliance (Contractor)

Toronto, ON · Hybrid

CA$107K - CA$132K/yr

Reporting to the Sr. Manager, AML Compliance; the Manager, AML Compliance is responsible for assisting in the development, implementation, and oversight of the Anti Money Laundering (AML) and Counter ...

Alta Ares

Defence Sales Manager Canada

Toronto, ON · On-site

We build AI-guided interceptors to counter drones and cruise missiles, along with the software ... Role & Mission As Defence Sales Manager Canada, you will own Alta Ares' commercial development ...

Aecon Group Inc.

Project Manager

Bowmanville, ON

Identification of threats to project delivery and establishment of suitable counter measures ... Manage project delivery * Informal safety inspections as per Red Book training * Provide ...

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Whitby, ON

Counter Manager information

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs

What cities near Whitby, ON are hiring for Counter Manager jobs?

Cities near Whitby, ON with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Whitby, ON as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Registered Pharmacy Technician

Costco Wholesale

Oshawa, ON • On-site

CA$29/hr

Full-time

Re-posted 8 days ago

Costco rating

8.1

Company rating: 8.1 out of 10

Based on 1,919 frontline employees who took The Breakroom Quiz

2nd of 39 rated national retailers

Job description

See More See Less
Job Description 

Description of position:
Assists Pharmacist to fill and dispense prescriptions for patients. Assists patients at counter, retrieves prescriptions, processes register transactions. Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory, processes invoices, and makes accounting entries using computerized system. Dispenses prescription medications utilizing pharmacy standards.
Daily tasks and responsibilities:

  • Assists patients at counter, receives written prescriptions for Pharmacist, and retrieves filled prescriptions. Processes register transactions. Receives payment, makes change, processes checks, credit and debit charges. Provides prompt and courteous patient services. Answers phones, directs members to product location.
  • Obtains patient medical history and maintains confidential computer record, and assists pharmacist in updating patient profile and entering prescription information into the pharmacy computer to extent permitted by provincial regulations. Preserves patient confidentiality.
  • Fills prescriptions by bringing stock bottles, counting medication into appropriate container, labeling, and pricing prescriptions under Pharmacist's supervision to the extent permitted by provincial regulations.
  • Completes packaging verification for prescriptions previously checked for therapeutic appropriateness by the pharmacist to the extent permitted by provincial regulations. Follows safety and security procedures.
  • Counts, labels (including appropriate auxiliary labels), and packages prescriptions, through workflow and bin management.
  • Alerts pharmacist to drug interactions in prescription and over the counter medications.
  • Verifies prescriptions and refills with physicians by phone as needed and takes verbal prescriptions to the extent permitted by provincial regulations. Selects generic substitutions when necessary.
  • Prepares third-party insurance claims, processes invoices, and makes accounting entries using computerized system.
  • Orders, receives, tags, and stocks prescription drugs, supplies and over-the counter products. Follows product storage procedures, standards and merchandising plan. Performs department 93 stocking duties as well as OTC roaming. Creates product signs. Ensures department is clean at all times.  


Non-Essential Functions and Tasks:

  • Assists in other areas of the warehouse as necessary.


Qualifications (Costco-specific or industry-specific skills that candidates must possess):

  • Education/Training: Completed provincial Pharmacy Technician certification or Completed a Pharmacy Technician course at a Community College and the Pharmacy Examination Board of Canada Qualifying exam
  • Licenses/Certifications: Licensed as a Pharmacy Technician in good standing in province of work.
  • Experience:  Candidates with current Costco Pharmacy experience will be given preference over other candidates.
  • Knowledge/Skills: Computer, math, and member service skills preferred.
  • Other:         


Knowledge and talents recommended for job success:
NOTE:
 

Pay Details 
$29.00 - 29.00
Pay Rate Type 
Hourly
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Hours and flexibility

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About Costco

Sourced by ZipRecruiter

Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. Today, as the company evolves, it stays true to the qualities that helped attract and retain millions of loyal members around the globe: Commitment to quality. Costco warehouses carry about 4,000 SKUs (stock keeping units) compared to the 30,000 found at most supermarkets. By carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Issaquah, WA, US

Year founded

1983

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