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Counter Manager Jobs in Whitby, ON (NOW HIRING)

CHANEL

CHANEL Counter Manager

Richmond Hill, ON · On-site

CHANEL Counter Manager Location: CHANEL Counter at Shoppers Drug Mart, Richmond Hill, ON. Reports to: Territory Manager Contract: Full-time and Permanent Position Your role @Chanel: As a Counter ...

Chanel

CHANEL Counter Manager

Richmond Hill, ON · On-site

CHANEL Counter Manager Location: CHANEL Counter at Shoppers Drug Mart, Richmond Hill, ON. Reports to: Territory Manager Contract: Full-time and Permanent Position Your role @Chanel: As a Counter ...

CHANEL

CHANEL Counter Manager

Toronto, ON · On-site

CHANEL Counter Manager Location: Shoppers Drug Mart, Toronto, The Well Reports to: Territory Manager Contract : Permanent, full-time (30 hours/week) Your role at Chanel: As a Counter Manager, you ...

Chanel

CHANEL Counter Manager

Toronto, ON · On-site

CHANEL Counter Manager Location: Shoppers Drug Mart, Toronto, The Well Reports to: Territory Manager Contract : Permanent, full-time (30 hours/week) Your role at Chanel: As a Counter Manager, you ...

Nedco

Counter Sales Associate

Markham, ON

  • Retirement

As a Counter Sales Associate based in Markham, ON, your essential duties will be to: * Directly ... Strong multitasking and time management skills * Be computer literate * AS400 experience would be ...

Walmart

Over-the-Counter Associate

Oshawa, ON · On-site

CA$17.75/hr

A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature ...

Mazda

PARTS COUNTER PERSON

Ajax, ON

CA$19/hr

Queensway Automotive Group is looking for a Parts Counter Person at Ajax Mazda! This position ... Manage phone inquiries, provide quotes, and take orders. * Ensure consistent order follow-up and ...

Walmart

(CAN) Over-the-Counter Associate

Vaughan, ON · On-site

CA$17.75/hr

A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature ...

Boots

No7 Advisor (No7 Bonus)

King, ON · On-site

  • Life

  • Retirement

Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer ...

Boots

No7 Advisor (No7 Bonus)

Toronto, ON · On-site

  • Life

  • Retirement

Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer ...

Boots

No7 Advisor (No7 Bonus)

King, ON · On-site

  • Life

  • Retirement

Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer ...

Boots

No7 Advisor (No7 Bonus)

King, ON · On-site

  • Life

  • Retirement

Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer ...

Boots

No7 Advisor (No7 Bonus)

Toronto, ON · On-site

  • Life

  • Retirement

Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer ...

GEODIS

Warehouse Cycle Counter - CANADA

Ajax, ON · On-site

$23 - $24.25/hr

CYCLE COUNTER Text APPLY to (289)275-8973 to apply or check out more jobs at www.workatGEODIS.com ... Compiles, verifies and reports periodic statistical information to management regarding trends in ...

GEODIS

Warehouse Cycle Counter - CANADA

Oshawa, ON · On-site

$23 - $24.25/hr

CYCLE COUNTER Text APPLY to (289)275-8973 to apply or check out more jobs at www.workatGEODIS.com ... Compiles, verifies and reports periodic statistical information to management regarding trends in ...

MCAP

Broker Relationship Manager

Toronto, ON · On-site

The Broker Relationship Manager will focus their attention on assembling and growing a portfolio of ... counter objections and solidify deal). * Communicate on a timely and regular basis the following:

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Counter Manager information

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs

What cities near Whitby, ON are hiring for Counter Manager jobs?

Cities near Whitby, ON with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Whitby, ON as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

CHANEL Counter Manager

CHANEL

Richmond Hill, ON • On-site

Full-time

Posted 16 days ago

CHANEL rating

7.9

Company rating: 7.9 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

CHANEL Counter Manager

Location: CHANEL Counter at Shoppers Drug Mart, Richmond Hill, ON.
Reports to: Territory Manager
Contract: Full-time and Permanent Position


Your role @Chanel:
As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.


What you will bring to the role:


You will provide superior client service by demonstrating interest, courtesy, and sincerity.
You will extend exceptional client care to every customer through consultations.
You will use your selling skills that relates to customer needs.
You will achieve sales goals planned for the year for your Fragrance & Beauty account.
You will increase the customer base and build business for the future.
You will build strong in-store business relationships through effective communication.


You are energised by:


Providing the Chanel ultimate luxury client experience.
Achieving sales plan.


What you would gain from this experience:


Gratification in offering a unique client experience.


At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.


CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

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