ZipRecruiter

Log In

1

Counter Manager Jobs in Waco, TX (NOW HIRING)

SESR IV LLC

Parts Counter Person

Marlin, TX · On-site

An automotive parts counter person is responsible for customer service and retail sales at an auto ... Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

SESR IV LLC

Parts Counter Person

Marlin, TX · On-site

An automotive parts counter person is responsible for customer service and retail sales at an auto ... Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

Sonepar

Counter Sales Representative I

Waco, TX · On-site

$15.50 - $19.25/hr

The Counter Sales Associate is primarily responsible for assisting Summit's customers over the ... Strong ability to organize and manage multiple priorities * Ability to effectively adapt to change ...

Sonepar

Counter Sales Representative I

Waco, TX · On-site

$15.50 - $19.25/hr

The Counter Sales Associate is primarily responsible for assisting Summit's customers over the ... Strong ability to organize and manage multiple priorities * Ability to effectively adapt to change ...

Lonestar Electric Supply

Counter Sales Associate

Woodway, TX · On-site

$14.25 - $18/hr

VETERANS ARE ENCOURAGED TO APPLY Lonestar Electric Supply is looking for a Counter Sales Associate ... Manage customer expectations by ensuring all commitments are met. * Build and monitor sales ...

Southern Tire Mart

Front Counter Sales

Waco, TX · On-site

$14.50 - $18.75/hr

Create and manage service tickets in the system. * Coordinate repair schedules with technicians and ... front counter area. * Ensure all customer interactions reflect Southern Tire Mart's service ...

Lonestar Electric Supply

Counter Sales Associate

Waco, TX

$14.25 - $18/hr

Description VETERANS ARE ENCOURAGED TO APPLY Lonestar Electric Supply is looking for a Counter ... Manage customer expectations by ensuring all commitments are met. * Build and monitor sales ...

Lonestar

Counter Sales Associate

Waco, TX · On-site

$14.25 - $18/hr

VETERANS ARE ENCOURAGED TO APPLY Lonestar Electric Supply is looking for a Counter Sales Associate ... Manage customer expectations by ensuring all commitments are met. * Build and monitor sales ...

HOLT Group

Parts Counter Representative - Cat Compact

Waco, TX · On-site

$16.25 - $20.50/hr

Parts Counter Representative - Cat Compact Department: Machine Division (MAC) Employment Type ... Experience with a computerized parts management system highly desired. * Must be capable of working ...

Bowlero

Greeter / Counter Desk Attendant

Waco, TX · On-site

$12.50 - $16/hr

Manage the waitlist * Track availability and assign lanes, shoes & other equipment * Prepare for leagues * Ring sales at the counter and follow our cash control procedures * Promptly notify our ...

Motiiv Auto Group

Parts Counter Person

TX · On-site

Ability to stay organized and manage multiple priorities effectively. * Basic computer skills and comfort using point-of-sale or inventory systems. * Ability to lift and move parts and supplies as ...

Chevy of West

Parts Counter Person

West, TX

Ability to work in a fast-paced environment and manage multiple priorities * Basic computer skills and comfort learning inventory or parts management systems * Ability to read and interpret part ...

next page

Showing results 1-20

All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Waco, TX

Counter Manager information

See Waco, TX salary details

$11

$19

$42

How much do counter manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for counter manager in Waco, TX is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.37 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs

What cities near Waco, TX are hiring for Counter Manager jobs?

Cities near Waco, TX with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Waco, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,872 per year, or $19.2 per hour.

Parts Counter Person

SESR IV LLC

Marlin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Description:

We are looking for a highly motivated, self-directed individual to join our team.

We are growing….

An automotive parts counter person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage. You may need to deliver price quotes over the phone and offer status updates on shipments of parts. Your duties may also involve offering basic advice about parts selection.

Automotive Parts Counter - Essential Duties

  • Answers phone calls, providing price quotes and other information.
  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides a high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from an outside source and submits an emergency order, if necessary.
  • Notifies the service advisor, body shop and the customer when parts have been received.
  • Follows up on back-ordered parts.
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
  • Replenishes assigned inventory daily.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Issues and tracks requested shop tools to technicians.
  • Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
  • Sets up orders for daily shipment, delivery, or pick-up.
  • Keeps front and rear counter areas clean and uncluttered.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.
  • Participates with the parts manager in maintaining a lost sales tracking program.

Benefits:

  • 401(k)
  • 401(k) 2 %matching
  • Employee discount
  • Health/Dental/Vision insurance
  • Paid time off
  • Holiday pay
Requirements:

Basic Computer and Office Software knowledge

Automotive Parts/Repair Experience is preferred

Must be a self starter and organized

Must have excellent customer service skills

Adapt well to changes and work well with others