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Counter Manager Jobs in Portland, OR (NOW HIRING)

themac

Joe's Counter Attendant

Portland, OR

We 're looking for a dedicated Counter Attendant to join our team. If you're enthusiastic, detail ... Perform cleaning and sanitizing tasks as directed by your team lead, supervisor, or manager.

themac

Joe's Counter Attendant

Portland, OR · On-site

We 're looking for a dedicated Counter Attendant to join our team. If you're enthusiastic, detail ... Perform cleaning and sanitizing tasks as directed by your team lead, supervisor, or manager.

Henry Day Ford

Automotive Parts Counter Associate

Aloha, OR · On-site

$37K - $65K/yr

... Counter Sales Associate that aligns with our core values and acts with respect, intelligence ... Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is ...

Whole Foods Market

Counter Staff

Portland, OR

$18 - $25.40/hr

Provides support as a member of the Prepared Foods team to include preparation, counter service ... Ability to follow directions and procedures; effective time management and organization skills.

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Counter Manager information

See Portland, OR salary details

$13

$22

$51

How much do counter manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for counter manager in Portland, OR is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $21.92 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs
Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Portland, OR as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,631 per year, or $22.9 per hour.

MAIN SHOP PARTS COUNTER

OBRIEN AUTO GROUP

Portland, OR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Subaru of Portland, a dealership part of the O’Brien Auto Group is looking to add a Full-Time Main Shop Parts Counter individual to our Parts Department. This position is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first. A successful candidate will maintain accurate parts inventory and assist the Parts department with routine audits, parts organization, and tracking as well as ship, deliver, and receive parts orders.
Responsibilities Include, But Are Not Limited To:

  • Establish and maintain good working relationship with wholesale and retail customers.
  • Assist all customers promptly and professionally including retail and service. Communication must be clear and concise.
  • Maintain parts inventory, including stocking shelves, organizing bins, binning new parts and recording the location, conducting perpetual bin audits, and maintain special order bins.
  • Assist in Physical Parts Inventory.
  • Deliver parts to technicians or part recipient; pull orders for counter persons when necessary.
  • Maintain clean and organized work area; all materials stored below the counter area.
  • Immediately notify parts manager of damaged parts or shortages.
  • Sweep floors, empty trash containers daily, and maintain a clean parts department.
  • Maintain clean delivery vehicle. Drive cautiously and safely staying within the laws of the road.
  • Other duties as assigned.

Preferred Qualifications:

  • Automotive dealership service experience is a plus.
  • A team player who is focused on providing exemplary customer service.
  • Ability to multi-task in a fast-paced work environment
  • Strong organizational skills and detail oriented
  • Working knowledge of computers

This position pays commission plus 2.85% of Subaru of Portland's "Total Parts & Access." monthly gross profit.

Subject to eligibility requirements, we offer the following benefits:

  • Vacation – based on hire date and paid based on position
  • Medical/Dental/Vision/RX
  • Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages, Flexible Spending Account.
  • 401(k) plus company match

Equipment/Machines/Tools Typically Used: Computer, calculator, phone, adding machine, copy machine, pens/pencils, stapler, scissors, letter opener, and fax machine.

Chemicals: Numerous chemicals are used/handled on a frequent basis. Employee will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times.

Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; frequent twisting and turning of the trunk, reaching, handling of objects; lifting of 100lbs or less and carrying of 50lbs or less; occasional pushing, pulling, climbing, and balancing.

Candidates for this position must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.

Subaru of Portland is an equal opportunity employer and a drug-free workplace.

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