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Counter Manager Jobs in Portland, OR (NOW HIRING)

Cascada F&B LLC

Forbidden Fruit Counter Server

Portland, OR · On-site

$14.50 - $17.75/hr

Accurately take and enter guest orders using the POS system, manage quick, efficient service times. * Food Handling: Package and present items according to brand standards, ensuring freshness ...

REXEL

Counter Sales Representative

Portland, OR · On-site

$18 - $22.25/hr

We are looking for a Counter Sales Representative to join our Platt team in Tualatin, OR! In ... Inform manager of any potentially hazard or elevated situation pertaining to safety or the ...

Platt

Counter Sales Representative

Portland, OR

$18 - $22.25/hr

We are looking for a Counter Sales Representative to join our Platt team in Tualatin, OR! In ... Inform manager of any potentially hazard or elevated situation pertaining to safety or the ...

Cascada F&B LLC

Forbidden Fruit Counter Server

Portland, OR · On-site

$14.50 - $17.75/hr

Accurately take and enter guest orders using the POS system, manage quick, efficient service times. * Food Handling: Package and present items according to brand standards, ensuring freshness ...

REXEL

Counter Sales Representative

Portland, OR

$18 - $22.25/hr

We are looking for a Counter Sales Representative to join our Platt team in Tualatin, OR! In ... Inform manager of any potentially hazard or elevated situation pertaining to safety or the ...

GPC - Genuine Parts Company

Store Counter Sales

Portland, OR

$17.25 - $22.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Portland, OR

$17.25 - $22.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Genuine Parts Company

Store Counter Sales

Tualatin, OR · On-site

$17 - $21.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Genuine Parts Company

Store Counter Sales

Portland, OR · On-site

$17.25 - $22.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Genuine Parts Company

Store Counter Sales

Portland, OR · On-site

$17.25 - $22.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Genuine Parts Company

Store Counter Sales

Clackamas, OR · On-site

$17.25 - $22.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Whole Foods Market

Counter Staff

Portland, OR · On-site

$18 - $25.40/hr

Provides support as a member of the seafood team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

Genuine Parts Company

Store Counter Sales

Vancouver, WA · On-site

$19.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Whole Foods Market

Counter Staff

Portland, OR

$18 - $25.40/hr

Provides support as a member of the seafood team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

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Counter Manager information

See Portland, OR salary details

$13

$22

$51

How much do counter manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for counter manager in Portland, OR is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $21.92 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs
Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Portland, OR as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,631 per year, or $22.9 per hour.

Forbidden Fruit Counter Server

Cascada F&B LLC

Portland, OR • On-site

$14.50 - $17.75/hr

Full-time, Part-time

Medical, PTO

Re-posted 5 days ago

Job description

Description:

Counter Server – Forbidden Fruit at CASCADA F&B LLC
Location: Cascada Thermal Springs and Spa, Portland, OR
Job Type: Full-time / Part-time, AM/PM/Weekend Availability
Reports to: Director of Food and Beverage / Executive Chef

About Us

Located in the heart of the Alberta Arts District, Forbidden Fruit is a grab-and-go dining concept within Cascada Thermal Springs and Spa. We're redefining quick-service by combining thoughtful hospitality with vibrant, globally inspired cuisine in a wellness-focused environment. Whether guests are refueling pre-spa, during or post-spa or simply seeking high-quality fare on the move, we provide a fast yet nourishing experience.


Position Summary

As a Counter Server at Forbidden Fruit, you’ll be the face of our fast-casual concept, delivering exceptional guest service in a relaxed, upscale spa environment. You’ll guide guests through our grab-and-go offerings, process transactions efficiently, and ensure that every visitor leaves with a delicious, memorable experience.


Key Responsibilities

  • Guest Interaction: Greet customers with warmth and professionalism, creating a tranquil atmosphere.
  • Product Knowledge: Learn and share the story behind our food including ingredients, origins, and preparation—to educate and inspire guests.
  • Order Processing: Accurately take and enter guest orders using the POS system, manage quick, efficient service times.
  • Food Handling: Package and present items according to brand standards, ensuring freshness, cleanliness, and appeal.
  • Bartending: Prepare guest drinks in accordance with recipes for Forbidden Fruit
  • Cleanliness & Organization: Maintain a tidy service counter, restock supplies, and follow sanitation standards.
  • Team Collaboration: Work closely with the kitchen and fellow front-of-house staff to ensure seamless service flow.
  • Upselling: Make thoughtful recommendations to enhance the guest’s visit and contribute to daily sales goals.
  • Cash Handling: Process payments accurately and responsibly.
Requirements:

Qualifications

  • Serving experience required, bartending experience preferred.
  • Experience in food service or hospitality preferred; quick service or café-style experience a plus.
  • Friendly, proactive attitude with a passion for food/drinks and guest connection.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Excellent communication skills and a strong sense of teamwork.
  • Must have 2 shift minimum availability
  • Must be at least 21 years old and able to obtain required food handler/OLCC certification.

What We Offer

  • Flexible Scheduling: Full-time and part-time roles available
  • Health Benefits: Medical coverage for full-time employees
  • Paid Time Off: For full-time team members
  • Perks: Employee discounts on food, drinks, spa, and hotel services
  • Work Culture: Inclusive, collaborative, and wellness-oriented
  • Environment: A beautifully designed, vibrant space in a unique spa setting

If you're energized by culture, cuisine, and community—and ready to help us reimagine fast-casual dining—apply today and be part of the Forbidden Fruit experience.

Cascada F&B LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodation during the application process, please contact our hiring team directly.