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Counter Manager Jobs in Normal, IL (NOW HIRING)

Popeyes

Assistant Manager POP827

Bloomington, IL · On-site

We're looking for an Assistant General Manager (AGM) who's ready to bring passion, hustle, and ... Support all aspects of daily restaurant operations, from the front counter to the back of house

Popeyes

Assistant Manager POP825

Bloomington, IL · On-site

We're looking for an Assistant General Manager (AGM) who's ready to bring passion, hustle, and ... Support all aspects of daily restaurant operations, from the front counter to the back of house

Panda Restaurant Group

Kitchen Team

Bloomington, IL

$17 - $20/hr

... counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in a fun ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

RP Lumber

Retail Manager

Morton, IL · On-site

$18 - $23/hr

Perform all sales counter functions, point-of-sale (register) functions, and store administrative ... Manage and motivate contractor salesmen to aggressively prospect for new sales and customers while ...

Mattress Firm, Inc.

Store Sales Manager

East Peoria, IL · On-site

$79K - $97K/yr

Job Details: The store manager leads Mattress Firm's vision, Company Initiatives, and achieves ... counter. * Conduct store level inventory process and research any discrepancies. Partner with ...

Panda Restaurant Group

Service Team

Bloomington, IL

$16 - $19/hr

... counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in a fun ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Panda Restaurant Group

Service Team

Normal, IL · On-site

$16 - $19/hr

... counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in a fun ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Panda Restaurant Group

Shift Leader

Normal, IL

$18 - $21/hr

Gain valuable skills managing store operations and leading the team during the shift. * Gain hands ... While performing duties, counter areas are often hot with steam from steam table and food vapors.

Sonic

Cook

Normal, IL · On-site

$13.75 - $18.25/hr

Manager on Duty (MOD) Position Summary: This position cooks, prepares, and packages product. Job ... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ...

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Showing results 21-40

All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Normal, IL

Counter Manager information

See Normal, IL salary details

$12

$21

$47

How much do counter manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for counter manager in Normal, IL is $21.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $20.19 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What cities near Normal, IL are hiring for Counter Manager jobs?

Cities near Normal, IL with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,910 per year, or $21.1 per hour.

Assistant Manager POP827

Popeyes

Bloomington, IL • On-site

Part-time

Medical, Dental, Vision, PTO

Re-posted 8 days ago

Popeyes rating

4.4

Company rating: 4.4 out of 10

Based on 401 frontline employees who took The Breakroom Quiz

98th of 106 rated fast food restaurants

Job description

Lead with flavor. Serve with heart. Grow with purpose.
At Popeyes, we're not just about bold flavors-we're about bold leadership. We're looking for an Assistant General Manager (AGM) who's ready to bring passion, hustle, and heart to every shift. As an AGM, you'll support the Restaurant General Manager in running daily operations, coaching your crew, and delivering the legendary Southern hospitality Popeyes is known for.
Why Join the Popeyes Family?
  • Leadership development and advancement opportunities (Let Us Lead YOU!)
  • Competitive compensation we aim to recognize your dedication and hard work.
  • (PTO)-Because we all deserve some relaxation
  • Medical, Dental and Vision benefits (FT)*
  • Discounted meals while on duty 'Love That Chicken!'
  • Fun, supportive, and inclusive team culture

Your Day-to-Day Responsibilities:
  • Support all aspects of daily restaurant operations, from the front counter to the back of house
  • Lead shifts with confidence-ensuring speed, accuracy, and top-tier guest experiences
  • Coach, develop, and motivate team members to hit service and performance goals
  • Monitor food quality, safety standards, and cleanliness
  • Assist in managing labor, food costs, and profitability
  • Respond to guest feedback and resolve concerns with care
  • Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
  • Help with hiring, onboarding, and training of new team members

What you Bring:
  • 3-5 years of experience in restaurant or retail management (QSR experience is a plus!)
  • A people-first leadership style with a hands-on, lead-by-example approach
  • Strong communication, problem-solving, and decision-making skills
  • A love for fast-paced environments and great food
  • Flexibility to work a variety of shifts, including weekends and holidays
  • Familiarity with managing food and labor costs preferred

This position operates in a restaurant environment. Popeyes staff are frequently exposed to hot equipment, cleaning chemicals, and moderate noise levels. The role requires regular standing, bending, lifting, and reaching.
The Company may require a background check as part of the hiring process, and continued employment is contingent upon satisfactory results in accordance with applicable laws and regulations.
We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. ZNFoodsinc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.

What Popeyes employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Popeye's Louisiana Kitchen logo

About Popeye's Louisiana Kitchen

Sourced by ZipRecruiter

Popeyes Louisiana Kitchen, based in Miami, FL, US, is a renowned name in the fast-food industry and the multinational operator of fried chicken fast food restaurants. Their offerings primarily include Fried Chicken, Cajun Cuisine, seafood, red beans and rice, and other regional meals. Founded in New Orleans, Louisiana in 1972, the company strives to bring Louisiana's rich culinary tradition of exceptional flavors, spices, and unique recipes to the world. Their mission is anchored in their core values of passion for their food, respect for their heritage, and love for their guests. Over the decades, Popeyes has scored major achievements like steady global expansion, reaching near 3,000 locations globally, and continually innovating by introducing items like the virally popular Popeyes Chicken Sandwich.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1972

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