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Counter Manager Jobs in Ontario (NOW HIRING)

CHANEL

CHANEL Counter Manager

Richmond Hill, ON · On-site

CHANEL Counter Manager Location: CHANEL Counter at Shoppers Drug Mart, Richmond Hill, ON. Reports to: Territory Manager Contract: Full-time and Permanent Position Your role @Chanel: As a Counter ...

Chanel

CHANEL Counter Manager

Richmond Hill, ON · On-site

CHANEL Counter Manager Location: CHANEL Counter at Shoppers Drug Mart, Richmond Hill, ON. Reports to: Territory Manager Contract: Full-time and Permanent Position Your role @Chanel: As a Counter ...

CHANEL

CHANEL Counter Manager

Toronto, ON · On-site

CHANEL Counter Manager Location: Shoppers Drug Mart, Toronto, The Well Reports to: Territory Manager Contract : Permanent, full-time (30 hours/week) Your role at Chanel: As a Counter Manager, you ...

Chanel

CHANEL Counter Manager

Toronto, ON · On-site

CHANEL Counter Manager Location: Shoppers Drug Mart, Toronto, The Well Reports to: Territory Manager Contract : Permanent, full-time (30 hours/week) Your role at Chanel: As a Counter Manager, you ...

Boots

Liz Earle - Counter Manager

Lancaster, ON · On-site

  • Retirement

Being a Liz Earle Counter Manager is an exciting role where you'll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong ...

Boots

Liz Earle - Counter Manager

Stirling, ON · On-site

  • Retirement

Being a Liz Earle Counter Manager is an exciting role where you'll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong ...

Boots

Liz Earle - Counter Manager

Stirling, ON · On-site

  • Retirement

Being a Liz Earle Counter Manager is an exciting role where you'll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong ...

Boots

Liz Earle - Counter Manager

Lancaster, ON · On-site

  • Retirement

Being a Liz Earle Counter Manager is an exciting role where you'll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong ...

Walmart

Over-the-Counter Manager

Gloucester, ON · On-site

CA$19.35/hr

To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable department sales. In ...

TAPP Workforce Solutions Inc.

$40K - $60K/yr

  • Medical

  • Dental

  • PTO

Parts Counter Professional -- Where Technical Know-How Meets Great Customer Service This role may ... Manage phone inquiries and walk-in traffic with efficient, high-quality service * Source and fill ...

Nedco

Counter Sales/Warehouse Associate

Peterborough, ON · On-site

  • Retirement

Reporting to the Branch Manager, you will offer product knowledge, confirm stock availability and maintain the showroom and counter shelves. How You Will Thrive With Us * Warehouse Support, you will ...

Westburne

Counter Sales/Warehouse Associate

Concord, ON

  • Retirement

Reporting to the Branch Manager, you will offer product knowledge, confirm stock availability and maintain the showroom and counter shelves. How You Will Thrive With Us * Warehouse Support, you will ...

Westburne

Counter Sales/Warehouse Associate

Concord, ON

  • Retirement

Reporting to the Branch Manager, you will offer product knowledge, confirm stock availability and maintain the showroom and counter shelves. How You Will Thrive With Us * Warehouse Support, you will ...

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Ontario

Counter Manager information

See Ontario salary details

$10

$20

$28

How much do counter manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter manager in Ontario is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.56 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs

What are the most commonly searched types of Counter jobs in Ontario?

The most popular types of Counter jobs in Ontario are:

What cities in Ontario are hiring for Counter Manager jobs?

Cities in Ontario with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,748 per year, or $20.1 per hour.

CHANEL Counter Manager

CHANEL

Richmond Hill, ON • On-site

Full-time

Posted 16 days ago

CHANEL rating

7.9

Company rating: 7.9 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

CHANEL Counter Manager

Location: CHANEL Counter at Shoppers Drug Mart, Richmond Hill, ON.
Reports to: Territory Manager
Contract: Full-time and Permanent Position


Your role @Chanel:
As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.


What you will bring to the role:


You will provide superior client service by demonstrating interest, courtesy, and sincerity.
You will extend exceptional client care to every customer through consultations.
You will use your selling skills that relates to customer needs.
You will achieve sales goals planned for the year for your Fragrance & Beauty account.
You will increase the customer base and build business for the future.
You will build strong in-store business relationships through effective communication.


You are energised by:


Providing the Chanel ultimate luxury client experience.
Achieving sales plan.


What you would gain from this experience:


Gratification in offering a unique client experience.


At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.


CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

What CHANEL employees say

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