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Counter Manager Jobs in Kitchener, ON (NOW HIRING)

Being a Liz Earle Counter Manager is an exciting role where you'll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong ...

New

Being a Liz Earle Counter Manager is an exciting role where you'll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong ...

New

You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to: * Build great relationships with our customers and your colleagues

You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to: * Build great relationships with our customers and your colleagues

A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature ...

A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature ...

Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.

Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer ...

Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer ...

In Canada, we are represented by 6 locally managed electrical and industrial distributors and have ... Scope of the Position The Warehouse/Counter Associate is responsible for supporting both warehouse ...

Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.

Cycle Counter

Milton, ON · On-site

CA$50K - CA$55K/yr

Prepares and reports to Inventory Control Manager any errors that may have occurred. * Reviews and adjusts all damage reports given to Inventory Control by Operations and compares those reports with ...

You will assist with receiving, stocking, picking, packing, and inventory management to ensure ... Support Parts Counter Sales by picking and packing customer orders or providing backup assistance.

Parts Associate

Woodstock, ON

CA$21.22 - CA$22.89/hr

You will assist with receiving, stocking, picking, packing, and inventory management to ensure ... Support Parts Counter Sales by picking and packing customer orders or providing backup assistance.

An overnight remodel associate works with the Overnight Remodel Manager to establish standards in ... counters according to the print, and merchandises newly set departments. What you'll do... 1. ...

An overnight remodel associate works with the Overnight Remodel Manager to establish standards in ... counters according to the print, and merchandises newly set departments. What you'll do... 1. ...

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Counter Manager information

See Kitchener, ON salary details

$9

$18

$26

How much do counter manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for counter manager in Kitchener, ON is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.47 and $21.98 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What cities near Kitchener, ON are hiring for Counter Manager jobs?

Cities near Kitchener, ON with the most Counter Manager job openings:

Infographic showing various Counter Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,951 per year, or $18.7 per hour.

Liz Earle - Counter Manager

Cambridge, ON

Full-time, Part-time

Retirement

Posted 3 days ago

New


Job description

The salary for this role is 27,121 up to 30,506 depending on location. For part-time hours, the salary will be pro-rata.
Being a Liz Earle Counter Manager is an exciting role where you'll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there's never been a more exciting time to join us.
About the role
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video.
You will be based on our Liz Earle counter in store and report into the Regional Business Manager.
Your main responsibilities will be to:
  • Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
  • Build great relationships with customers and colleagues
  • Provide personalised consultations and skin services
  • Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
  • Complete our award-winning 12-month Skin School development programme.
  • Make sure your counter is beautifully presented to showcase the range of Liz Earle products
  • Be an ambassador for the Liz Earle brand

What you'll need to have
  • A passion for skincare and a love of Liz Earle
  • Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
  • Outstanding customer service - experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
  • The ability to work with business plans, achieve sales targets and review individual and team performance
  • Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise

It would be great if you also have
  • Experience using skincare products on customers

Our benefits
  • Employee discount of up to 75% on Liz Earle Products
  • Additional store discount (e.g. Boots or John Lewis)
  • Quarterly Liz Earle Goody Box
  • Discretionary team bonus scheme
  • Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
  • Generous holiday entitlement that increases with length of service
  • Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.