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Counter Manager Jobs in Minnesota (NOW HIRING)

M&K Truck Centers

Parts Counter Sales

Sauk Rapids, MN · On-site

$23 - $29/hr

We are seeking a Parts Counter Salesperson, who will deliver top-notch customer service and manage the sale and distribution of heavy-duty truck parts. Key Responsibilities: * Utilize catalogs and ...

FEDERATED CO-OPS INC

Retail Counter Sales

Moose Lake, MN · On-site

$12 - $15/hr

As a Retail Counter Sales person, your responsibility focuses around assisting customers of the ... Reports to store management with complaints, concerns or questions. Requirements To perform the job ...

M&K Truck Centers

Parts Counter Sales

Elk River, MN · On-site

We are seeking a Parts Counter Salesperson, who will deliver top-notch customer service and manage the sale and distribution of heavy-duty truck parts. Key Responsibilities: * Utilize catalogs and ...

Hog Slat, Inc.

Counter Sales Representative

Mankato, MN

$17.25 - $21.50/hr

Counter Sales Representative JOB SUMMARY: Hog Slat, Incorporated, the world's leading provider of ... Ability to quickly learn inventory management software * Must poses a valid driver license * PREFER ...

Hog Slat

Counter Sales Representative

Mankato, MN · On-site

$17.25 - $21.50/hr

Counter Sales Representative JOB SUMMARY: Hog Slat, Incorporated, the world's leading provider of ... Ability to quickly learn inventory management software * Must poses a valid driver license * PREFER ...

Car Guys Inc.

Parts Counter Sales

Virginia, MN · On-site

$45K - $65K/yr

Parts Sales, Parts management, Parts Inventory management, Parts counter assistance, Automotive parts manager, Auto Parts Manager, Dealer Parts Manager, Dealership parts manager, Car Parts manager ...

Airliquidehr

Counter Sales Associate

Roseville, MN · On-site

$24/hr

R10091471 Counter Sales Associate (Open) Location: Roseville, MN - Filling industrial How will you ... Manages order entry and processes transactions ; assists the team with the reconciliation of ...

Airgas

Counter Sales Associate

Roseville, MN · On-site

$24 - $26/hr

R10091471 Counter Sales Associate (Open) Location: Roseville, MN - Filling industrial How will you ... Manages order entry and processes transactions ; assists the team with the reconciliation of ...

GPC - Genuine Parts Company

Store Counter Sales

Plymouth, MN

$17.25 - $22.25/hr

As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Genuine Parts Company

Store Counter Sales

Plymouth, MN · On-site

$17.25 - $22.25/hr

As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Minnesota

Counter Manager information

See Minnesota salary details

$12

$21

$47

How much do counter manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for counter manager in Minnesota is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $20.24 per hour, depending on experience, location, and employer.

What is a Counter Manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Counter Manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a Counter Manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What Does a Counter Manager Do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs
What are the most commonly searched types of Counter jobs in Minnesota? The most popular types of Counter jobs in Minnesota are:
What cities in Minnesota are hiring for Counter Manager jobs? Cities in Minnesota with the most Counter Manager job openings:
Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Minnesota as of July 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,989 per year, or $21.1 per hour.
Service Counter Clerk

Service Counter Clerk

Hugo's Family Marketplace

Baudette, MN

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Hugo's Family Marketplace rating

5.2

Company rating: 5.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Job Purpose:
- The Service Counter Clerk at Hugo's Lake of the Woods is responsible for providing exceptional customer service by efficiently handling transactions, addressing customer inquiries, and ensuring a positive shopping experience. This role involves maintaining the service counter's operations, processing returns and exchanges, and upholding store policies to enhance customer satisfaction.
Key Responsibilities:
- Greet customers warmly and provide assistance with their inquiries and needs.
- Process returns, exchanges, and refunds accurately and efficiently.
- Answer customer questions and provide information about products and services.
- Handle customer complaints professionally and work towards resolving issues.
- Assist with special orders, rain checks, or store credits as needed.
- Operate POS systems to process transactions and verify receipts, documentation, or identification when required.
- Maintain the cleanliness and organization of the service counter area.
- Follow store policies and procedures to ensure compliance and consistency.
- Communicate effectively with team members and management to facilitate smooth operations.

Benefits:

Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.

Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.

Required Education:
- High school diploma or GED
Preferred Education:
- Some college coursework or related experience
Required Experience:
- No prior work experience required
- Willingness to learn and follow procedures
- Ability to interact politely with customers
Preferred Experience:
- 1–2 years in retail, cashier, or customer service roles
- Experience handling cash, POS systems, or returns
- Experience resolving customer complaints or issues
- Basic familiarity with store operations and inventory
Required Skills and Abilities:
- Ability to greet customers and provide excellent service
- Capability to process returns, exchanges, and refunds efficiently
- Skill in answering customer questions and addressing complaints
- Proficiency in operating POS systems
- Ability to verify receipts, documentation, or identification when required
- Commitment to maintaining cleanliness and following store policies
- Effective communication skills

What Hugo's Family Marketplace employees say

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Benefits

Hours and flexibility

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