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Counter Helper Jobs in Decatur, IL (NOW HIRING)

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

At Kirby Risk Electrical Supply , our Customer Service Representatives play a vital role in helping ... Counter and Inside Sales * Warehousing and Inventory Management * Driving and Deliveries * Vendor ...

Customer Service Representative I

Decatur, IL · On-site

$15.50 - $21/hr

At Kirby Risk Electrical Supply, our Customer Service Representatives play a vital role in helping ... Counter and Inside Sales * Warehousing and Inventory Management * Driving and Deliveries * Vendor ...

Customer Service Representative I

Decatur, IL · On-site

$15.50 - $21/hr

At Kirby Risk Electrical Supply, our Customer Service Representatives play a vital role in helping ... Counter and Inside Sales * Warehousing and Inventory Management * Driving and Deliveries * Vendor ...

Counter and Inside Sales * Warehousing and Inventory Management * Driving and Deliveries * Vendor ... Our culture is built on teamwork, respect, and a shared commitment to helping our customers succeed.

Customer Service Representative I

Decatur, IL · On-site

$15.50 - $21/hr

Counter and Inside Sales * Warehousing and Inventory Management * Driving and Deliveries * Vendor ... Our culture is built on teamwork, respect, and a shared commitment to helping our customers succeed.

Support all aspects of daily restaurant operations, from the front counter to the back of house ... Help with hiring, onboarding, and training of new team members What you Bring: * 3-5 years of ...

Photo Specialist

Decatur, IL · On-site

$16.50 - $21.75/hr

Job Responsibilities Customer Experience Engages customers and patients at the photo counter with ... to help ensure a safe, compliant, and secure environment. Collaborates effectively with team ...

Photo Specialist

Lincoln, IL · On-site

$16.50 - $22/hr

Job Responsibilities Customer Experience Engages customers and patients at the photo counter with ... to help ensure a safe, compliant, and secure environment. Collaborates effectively with team ...

Photo Specialist

Decatur, IL · On-site

$16.50 - $21.75/hr

Job Responsibilities Customer Experience Engages customers and patients at the photo counter with ... to help ensure a safe, compliant, and secure environment. Collaborates effectively with team ...

Photo Specialist

Lincoln, IL · On-site

$16.50 - $22/hr

Job Responsibilities Customer Experience Engages customers and patients at the photo counter with ... to help ensure a safe, compliant, and secure environment. Collaborates effectively with team ...

Clean Team Member

Decatur, IL · On-site

$16.50 - $16.75/hr

Essential Job Functions (RESPONSIBLE TO) • Delivers customer service with a "how may I help you ... floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures ...

Clean Team Member

Lincoln, IL · On-site

$15.50 - $15.75/hr

Essential Job Functions (RESPONSIBLE TO) • Delivers customer service with a "how may I help you ... floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures ...

Clean Team Member

Decatur, IL · On-site

$16.50 - $16.75/hr

Essential Job Functions (RESPONSIBLE TO) • Delivers customer service with a "how may I help you ... floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures ...

Clean Team Member

Lincoln, IL · On-site

$15.50 - $15.75/hr

Essential Job Functions (RESPONSIBLE TO) • Delivers customer service with a "how may I help you ... floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures ...

Showing results 21-40

Counter Helper information

See Decatur, IL salary details

$10

$17

$24

How much do counter helper jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for counter helper in Decatur, IL is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.81 per hour, depending on experience, location, and employer.

What is a counter helper?

Counter Helpers are employees who assist customers at service counters, such as in delis, bakeries, cafeterias, or retail stores. Their duties typically include greeting customers, taking orders, handling payments, preparing or packaging items, and maintaining cleanliness at the counter area. They play a crucial role in ensuring customer satisfaction by providing efficient and friendly service. Counter Helpers may also restock supplies and help with inventory as needed.

What are the key skills and qualifications needed to thrive as a counter helper, and why are they important?

To thrive as a Counter Helper, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and food handling procedures is often required. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are important soft skills for this role. These skills ensure efficient service, customer satisfaction, and smooth operations in fast-paced retail or food service environments.

What are some common challenges faced by counter helpers and how can they be managed effectively?

Counter Helpers often juggle multiple tasks, such as handling customer orders, processing payments, and maintaining a clean workspace, especially during busy periods. Managing time efficiently and staying organized are key to keeping up with customer demand and avoiding mistakes. Strong communication skills and a positive attitude help in addressing customer concerns quickly and ensuring smooth teamwork with kitchen staff or other team members. Employers typically provide training and support, but being proactive and adaptable is essential for success in this role.

What cities near Decatur, IL are hiring for Counter Helper jobs?

Cities near Decatur, IL with the most Counter Helper job openings:

Customer Service Representative

kirbyrisk

Decatur, IL • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Customer Service Representative – Electrical Supply
Decatur, IL

Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do you thrive on delivering exceptional service and being the trusted resource customers rely on?


If so, we want you on our team.

At Kirby Risk Electrical Supply, our Customer Service Representatives play a vital role in helping customers get the products and solutions they need—on time, every time. You’ll join a team that values accuracy, collaboration, and a commitment to excellence.


What You’ll Do as a Customer Service Representative

 

In this multi-faceted role, you’ll be the go-to contact for customer needs, providing top-tier support and ensuring every interaction reflects the Kirby Risk standard of service.

You’ll:

  • Deliver outstanding customer service—exceeding expectations and honoring every commitment.
  • Partner with outside sales to support customers and strengthen relationships.
  • Coordinate with vendors to ensure products are delivered accurately and on schedule.
  • Support corporate marketing efforts such as product launches and training events.
  • Engage in a variety of responsibilities, with a strong focus on warehouse operations and delivery driving including:
    • Counter and Inside Sales
    • Warehousing and Inventory Management
    • Driving and Deliveries
    • Vendor and Customer Communications
    • Order Entry and Product Support

Every day is an opportunity to make a difference for our customers and grow within a company that invests in your future.


What Makes You a Great Fit

  • College coursework and/or 2+ years of relevant work experience
  • Strong written, verbal, and interpersonal communication skills
  • Detail-oriented with excellent organizational abilities
  • Quick learner who’s eager to grow and apply new knowledge
  • Experience in business-to-business sales or electrical distribution preferred

What to Expect in This Role

  • Ability to lift up to 50 lbs.
  • Valid driver’s license required
  • Comfort with multi-line phone systems and warehouse operations
  • Experience with inventory management and loading/unloading shipments
  • Forklift experience a plus
  • Schedule: Monday–Friday, 7 am–4 pm, with overtime as needed

Why Kirby Risk?

Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on teamwork, respect, and a shared commitment to helping our customers succeed.

When you join Kirby Risk, you’re not just taking a job—you’re building a career with opportunities for growth and development.


Benefits That Work for You

We offer a comprehensive package designed to support your health, career, and future:

  • Medical, RX, Dental, and Vision insurance
  • Life insurance & Employee Assistance Programs
  • Tuition reimbursement & on-the-job training
  • 401(k) with company match & Profit Sharing
  • Paid Time Off (PTO)

Looking for a role where service and teamwork matter? Apply today.