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Counter Helper Jobs in Decatur, IL (NOW HIRING)

Kroger

Pharmacy/Staff Pharmacist

Decatur, IL · On-site

$57.75 - $68/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... work counters, shelves, floors and the customer counter to present a professional, sanitary ...

kirbyrisk

Customer Service Representative I

Decatur, IL · On-site

$15.50 - $21/hr

At Kirby Risk Electrical Supply , our Customer Service Representatives play a vital role in helping ... Counter and Inside Sales * Warehousing and Inventory Management * Driving and Deliveries * Vendor ...

kirbyrisk

Customer Service Representative I

Decatur, IL

$15.50 - $21/hr

At Kirby Risk Electrical Supply , our Customer Service Representatives play a vital role in helping ... Counter and Inside Sales * Warehousing and Inventory Management * Driving and Deliveries * Vendor ...

Walgreens

Customer Service Associate - Temporary

Decatur, IL · On-site

$14 - $19.50/hr

... help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides ... Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.

Walgreens

Customer Service Associate - Temporary

Decatur, IL · On-site

$14 - $19.50/hr

... help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides ... Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.

Kirby Risk

Customer Service Representative I

Decatur, IL · On-site

$19 - $22/hr

Counter and Inside Sales * Warehousing and Inventory Management * Driving and Deliveries * Vendor ... Our culture is built on teamwork, respect, and a shared commitment to helping our customers succeed.

Kirby Risk

Customer Service Representative I

Decatur, IL · On-site

$15.50 - $21/hr

Counter and Inside Sales * Warehousing and Inventory Management * Driving and Deliveries * Vendor ... Our culture is built on teamwork, respect, and a shared commitment to helping our customers succeed.

Popeyes

Assistant Manager POP821

Decatur, IL · On-site

Support all aspects of daily restaurant operations, from the front counter to the back of house ... Help with hiring, onboarding, and training of new team members What you Bring: * 3-5 years of ...

Walgreens

Photo Specialist

Decatur, IL · On-site

$16.50 - $21.75/hr

Job Responsibilities Customer Experience Engages customers and patients at the photo counter with ... to help ensure a safe, compliant, and secure environment. Collaborates effectively with team ...

Walgreens

Photo Specialist

Lincoln, IL · On-site

$16.50 - $22/hr

Job Responsibilities Customer Experience Engages customers and patients at the photo counter with ... to help ensure a safe, compliant, and secure environment. Collaborates effectively with team ...

Walgreens

Photo Specialist

Decatur, IL · On-site

$16.50 - $21.75/hr

Job Responsibilities Customer Experience Engages customers and patients at the photo counter with ... to help ensure a safe, compliant, and secure environment. Collaborates effectively with team ...

Walgreens

Photo Specialist

Lincoln, IL · On-site

$16.50 - $22/hr

Job Responsibilities Customer Experience Engages customers and patients at the photo counter with ... to help ensure a safe, compliant, and secure environment. Collaborates effectively with team ...

Thorntons

Clean Team Member

Decatur, IL · On-site

$16.50 - $16.75/hr

Essential Job Functions (RESPONSIBLE TO) • Delivers customer service with a "how may I help you ... floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures ...

Thorntons

Clean Team Member

Lincoln, IL · On-site

$15.50 - $15.75/hr

Essential Job Functions (RESPONSIBLE TO) • Delivers customer service with a "how may I help you ... floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures ...

Thorntons

Clean Team Member

Decatur, IL · On-site

$16.50 - $16.75/hr

Essential Job Functions (RESPONSIBLE TO) • Delivers customer service with a "how may I help you ... floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures ...

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All JobsCounter Helper JobsCounter Helper Jobs in Decatur, IL

Counter Helper information

See Decatur, IL salary details

$10

$17

$24

How much do counter helper jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter helper in Decatur, IL is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.81 per hour, depending on experience, location, and employer.

What is a counter helper?

Counter Helpers are employees who assist customers at service counters, such as in delis, bakeries, cafeterias, or retail stores. Their duties typically include greeting customers, taking orders, handling payments, preparing or packaging items, and maintaining cleanliness at the counter area. They play a crucial role in ensuring customer satisfaction by providing efficient and friendly service. Counter Helpers may also restock supplies and help with inventory as needed.

What are some common challenges faced by counter helpers and how can they be managed effectively?

Counter Helpers often juggle multiple tasks, such as handling customer orders, processing payments, and maintaining a clean workspace, especially during busy periods. Managing time efficiently and staying organized are key to keeping up with customer demand and avoiding mistakes. Strong communication skills and a positive attitude help in addressing customer concerns quickly and ensuring smooth teamwork with kitchen staff or other team members. Employers typically provide training and support, but being proactive and adaptable is essential for success in this role.

What are the key skills and qualifications needed to thrive as a counter helper, and why are they important?

To thrive as a Counter Helper, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and food handling procedures is often required. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are important soft skills for this role. These skills ensure efficient service, customer satisfaction, and smooth operations in fast-paced retail or food service environments.

What cities near Decatur, IL are hiring for Counter Helper jobs?

Cities near Decatur, IL with the most Counter Helper job openings:

Counter Helper jobs near you

Pharmacy/Staff Pharmacist

Kroger

Decatur, IL • On-site

$57.75 - $68/hr

Full-time

Medical, Dental, Vision, PTO

Posted 8 days ago

Job description

Create an outstanding customer experience by embracing the Customer 1st strategy and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 
Minimum
- Bachelor's Degree pharmacy
- Current state pharmacist licensure in good standing
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective oral/written communication skills
Desired
- 1 year of retail experience
- Second language (speaking, reading, and/or writing)
- Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled
- Provide patient counseling and pharmaceutical care to customers
- Ensure pharmacies comply with all local, state and federal laws (including HIPAA)
- Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy. Adhere to pharmacy standards and enforce company dress standards
- Achieve a thorough knowledge of the trade area, its customers and its competition
- Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors
- Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy
- Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics)
- Follow procedures for handling pharmacy products from authorized sources
- Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately
- Establish/maintain all record keeping practices necessary for legal compliance, Kroger policies, accounting policies and other requested reports
- Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers.
- Ensure all product returns are handled in a timely fashion and per company policy
- Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition
- Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use
- Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary
- Make a strong and continuous effort to broaden personal knowledge and pharmacy skills
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

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