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Counter Helper Jobs in Decatur, IL (NOW HIRING)

Clean Team Member

Lincoln, IL · On-site

$15.50 - $15.75/hr

Essential Job Functions (RESPONSIBLE TO) • Delivers customer service with a "how may I help you ... floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures ...

Help with processing prescription and over-the-counter (OTC) orders and purchases. * Deliver patient care by recognizing the patient, assessing their needs, and helping navigate clinical therapies.

Help with processing prescription and over-the-counter (OTC) orders and purchases. * Deliver patient care by recognizing the patient, assessing their needs, and helping navigate clinical therapies.

Help with processing prescription and over-the-counter (OTC) orders and purchases. * Deliver patient care by recognizing the patient, assessing their needs, and helping navigate clinical therapies.

Help with processing prescription and over-the-counter (OTC) orders and purchases. * Deliver patient care by recognizing the patient, assessing their needs, and helping navigate clinical therapies.

Pharmacy Pre-Grad Intern - WM

Monticello, IL · On-site

$20.50 - $33.50/hr

Help with processing prescription and over-the-counter (OTC) orders and purchases. * Deliver patient care by recognizing the patient, assessing their needs, and helping navigate clinical therapies.

Pharmacy Pre-Grad Intern - WM

Bement, IL · On-site

$20.50 - $33.50/hr

Help with processing prescription and over-the-counter (OTC) orders and purchases. * Deliver patient care by recognizing the patient, assessing their needs, and helping navigate clinical therapies.

Help with processing prescription and over-the-counter (OTC) orders and purchases. * Deliver patient care by recognizing the patient, assessing their needs, and helping navigate clinical therapies.

Photo Specialist

Decatur, IL · On-site

$15 - $17.50/hr

Job Responsibilities Customer Experience • Engages customers and patients at the photo counter ... help ensure a safe, compliant, and secure environment. • Collaborates effectively with team ...

Photo Specialist

Decatur, IL · On-site

$15 - $17.50/hr

Job Responsibilities Customer Experience • Engages customers and patients at the photo counter ... help ensure a safe, compliant, and secure environment. • Collaborates effectively with team ...

Photo Specialist

Lincoln, IL · On-site

$15 - $17.50/hr

Job Responsibilities Customer Experience • Engages customers and patients at the photo counter ... help ensure a safe, compliant, and secure environment. • Collaborates effectively with team ...

Showing results 41-60

Counter Helper information

See Decatur, IL salary details

$10

$17

$24

How much do counter helper jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter helper in Decatur, IL is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.81 per hour, depending on experience, location, and employer.

What is a counter helper?

Counter Helpers are employees who assist customers at service counters, such as in delis, bakeries, cafeterias, or retail stores. Their duties typically include greeting customers, taking orders, handling payments, preparing or packaging items, and maintaining cleanliness at the counter area. They play a crucial role in ensuring customer satisfaction by providing efficient and friendly service. Counter Helpers may also restock supplies and help with inventory as needed.

What are some common challenges faced by counter helpers and how can they be managed effectively?

Counter Helpers often juggle multiple tasks, such as handling customer orders, processing payments, and maintaining a clean workspace, especially during busy periods. Managing time efficiently and staying organized are key to keeping up with customer demand and avoiding mistakes. Strong communication skills and a positive attitude help in addressing customer concerns quickly and ensuring smooth teamwork with kitchen staff or other team members. Employers typically provide training and support, but being proactive and adaptable is essential for success in this role.

What are the key skills and qualifications needed to thrive as a counter helper, and why are they important?

To thrive as a Counter Helper, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and food handling procedures is often required. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are important soft skills for this role. These skills ensure efficient service, customer satisfaction, and smooth operations in fast-paced retail or food service environments.

What cities near Decatur, IL are hiring for Counter Helper jobs?

Cities near Decatur, IL with the most Counter Helper job openings:

Customer Service Associate - Temporary

Walgreens Boots Alliance

Decatur, IL • On-site

$14 - $19.50/hr

Other

Posted 2 days ago

New


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,198 frontline employees who took The Breakroom Quiz

99th of 112 rated pharmacies


Job description


  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.
External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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