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Counter Help Jobs in Portland, OR (NOW HIRING)

Whole Foods Market

Counter Staff

Portland, OR · On-site

$18 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the Prepared Foods team to include preparation, counter ...

MUTUAL MATERIALS CO

Branch Counter Sales

Vancouver, WA · On-site

$19 - $21/hr

We are looking for people who are excited about creating, selling, and helping move the products that build the communities that we work and live in. At Mutual, we strive to build diverse and ...

MUTUAL MATERIALS CO

Branch Counter Sales

Vancouver, WA · On-site

$19 - $21/hr

We are looking for people who are excited about creating, selling, and helping move the products that build the communities that we work and live in. At Mutual, we strive to build diverse and ...

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All JobsCounter Help JobsCounter Help Jobs in Portland, OR

Counter Help information

See Portland, OR salary details

$9

$16

$21

How much do counter help jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter help in Portland, OR is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.79 per hour, depending on experience, location, and employer.

What is the difference between Counter Help vs Cashier?

AspectCounter HelpCashier
Primary RoleAssisting customers, stocking shelves, and supporting salesHandling transactions, processing payments, and managing cash register
Required SkillsCustomer service, stocking, basic product knowledgeCash handling, POS operation, customer service
Work EnvironmentRetail counters, stores, supermarketsCheckout lanes, retail stores, supermarkets
Common UsageUsed interchangeably in retail, but Counter Help often includes broader support rolesSpecifically refers to transaction processing at the point of sale

While both roles involve customer interaction in retail settings, Counter Help typically encompasses a broader range of support tasks beyond just processing transactions. Cashiers focus primarily on handling sales and payments at the register. Understanding these differences can help job seekers target the right positions based on their skills and interests.

What does counter help do?

A Counter Help is responsible for assisting customers at the service counter in establishments such as restaurants, cafes, bakeries, or retail stores. Their duties typically include taking orders, answering questions about products or menu items, handling payments, and sometimes preparing or packaging food and beverages. Counter Help staff play a key role in providing excellent customer service, ensuring orders are accurate, and maintaining a clean and organized work area. Good communication and multitasking skills are essential for this position.

What is counter help?

Someone in a counter help role works at a fast food restaurant or retail location and takes orders from customers. Your job duties include acting as an attendant, greeting customers when they arrive, ringing up store items at the cash register, and taking payment for the products. The qualifications for this position include a high school diploma, although some employers hire students still attending high school, such as over the summers. A successful counter help possesses a strong work ethic, works well with people, and a has a positive attitude.

What are the key skills and qualifications needed to thrive as counter help, and why are they important?

To thrive as Counter Help, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and inventory management tools is typically required. Excellent communication, patience, and a friendly demeanor help you connect with customers and handle busy environments. These skills ensure efficient transactions, positive customer experiences, and smooth daily operations.

What are some common challenges faced by counter help staff, and how can they be managed effectively?

Counter Help staff often encounter challenges such as managing high customer traffic during peak hours, handling multiple orders simultaneously, and maintaining accuracy under pressure. Effective communication and organizational skills are key to staying efficient and ensuring customer satisfaction. Many employers provide on-the-job training and encourage teamwork, so seeking support from colleagues and staying proactive in learning the menu and systems can make daily tasks more manageable.
More about Counter Help jobs

What are popular job titles related to Counter Help jobs in Portland, OR?

For Counter Help jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Counter Help jobs in Portland, OR look for?

The top searched job categories for Counter Help jobs in Portland, OR are:

Counter Help jobs near you
Infographic showing various Counter Help job openings in Portland, OR as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,828 per year, or $16.3 per hour.

Beauty Counter Manager - Clinique, Clackamas Town Center - Full Time

Macy's

Happy Valley, OR • On-site

$18.15 - $29.44/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 859 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer engagement-delivering genuine hospitality through personalized consultations, expert product application, and a deep understanding of each customer's beauty and style preferences.
You'll inspire teamwork to drive sales and elevate the customer experience by creating meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized service.
In addition to meeting and exceeding sales goals, you'll analyze business performance, execute vendor events and promotions, and partner with vendors and store leadership to grow the business. You'll also oversee stock presentation, hygiene standards, and team performance to ensure an exceptional and polished brand experience.
How our Counter Managers spend their day...
  • Every day starts with a positive example. As a Counter Manager, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you're equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
  • On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships.
  • You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current, and displays reflect brand standards. You lead by example, jumping in to support merchandising updates and keeping the space visually appealing and welcoming throughout the day.
  • You help the team Finish Strong - by coaching them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer's name and adding a personal touch.
  • You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities.
  • And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are and What You Will Do
  • Deliver exceptional customer service through personalized consultations and expert product knowledge
  • Build lasting relationships with clients and drive client development through outreach and follow-up
  • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
  • Plan and execute in-store and vendor-led events to drive traffic and engagement
  • Maintain brand standards through proper merchandising, hygiene, and stock replenishment
  • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
  • Collaborate with vendors, personal stylists, and store leadership to optimize outcomes
  • Resolve customer concerns in a professional and customer-first manner
  • Stay informed on new launches, best-sellers, and beauty trends to support team education
  • Manage multiple priorities in a fast-paced environment with strong attention to detail
  • Demonstrate flexibility, sound judgment, and a passion for the beauty industry
  • 3-5 years of relevant retail, beauty, or leadership experience preferred
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Must be able to:
    • Understand and communicate effectively with customers, co-workers, and supervisors
    • Read and understand employment policies and safety rules/procedures in English

Essential Physical Requirements You Will Perform
  • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
  • Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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