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Counter Help Jobs in Chicago, IL (NOW HIRING)

Von Maur

CUSTOMER SERVICE COUNTER

Glenview, IL · On-site

$16 - $18/hr

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... helping you thrive at work and at home. We offer generous benefits that address your total well ...

Aramsco, Inc.

Counter Sales Representative

Chicago, IL · On-site

$22 - $23.03/hr

The ideal candidate enjoys helping others, works well in a team environment, and thrives in a fast ... Maintain a clean, organized, and welcoming showroom and counter area. * Stock shelves in both the ...

Von Maur

CUSTOMER SERVICE COUNTER

Glenview, IL · On-site

$16 - $18/hr

As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... helping you thrive at work and at home. We offer generous benefits that address your total well ...

Genuine Parts Company

Store Counter Sales

Naperville, IL · On-site

$20.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Genuinely enjoy helping our retail and wholesale customers with their auto parts and service ...

Genuine Parts Company

Store Counter Sales

Lemont, IL · On-site

$19.25/hr

As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store" and the go ... Genuinely enjoy helping our retail and wholesale customers with their auto parts and service ...

Genuine Parts Company

Store Counter Sales

Lyons, IL · On-site

$19.15/hr

As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store" and the go ... Genuinely enjoy helping our retail and wholesale customers with their auto parts and service ...

Genuine Parts Company

Store Counter Sales

Wheeling, IL · On-site

$16.75 - $21.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Genuinely enjoy helping our retail and wholesale customers with their auto parts and service ...

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Showing results 41-60

All JobsCounter Help JobsCounter Help Jobs in Chicago, IL

Counter Help information

See Chicago, IL salary details

$9

$16

$21

How much do counter help jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for counter help in Chicago, IL is $16.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between Counter Help vs Cashier?

AspectCounter HelpCashier
Primary RoleAssisting customers, stocking shelves, and supporting salesHandling transactions, processing payments, and managing cash register
Required SkillsCustomer service, stocking, basic product knowledgeCash handling, POS operation, customer service
Work EnvironmentRetail counters, stores, supermarketsCheckout lanes, retail stores, supermarkets
Common UsageUsed interchangeably in retail, but Counter Help often includes broader support rolesSpecifically refers to transaction processing at the point of sale

While both roles involve customer interaction in retail settings, Counter Help typically encompasses a broader range of support tasks beyond just processing transactions. Cashiers focus primarily on handling sales and payments at the register. Understanding these differences can help job seekers target the right positions based on their skills and interests.

What does counter help do?

A Counter Help is responsible for assisting customers at the service counter in establishments such as restaurants, cafes, bakeries, or retail stores. Their duties typically include taking orders, answering questions about products or menu items, handling payments, and sometimes preparing or packaging food and beverages. Counter Help staff play a key role in providing excellent customer service, ensuring orders are accurate, and maintaining a clean and organized work area. Good communication and multitasking skills are essential for this position.

What is counter help?

Someone in a counter help role works at a fast food restaurant or retail location and takes orders from customers. Your job duties include acting as an attendant, greeting customers when they arrive, ringing up store items at the cash register, and taking payment for the products. The qualifications for this position include a high school diploma, although some employers hire students still attending high school, such as over the summers. A successful counter help possesses a strong work ethic, works well with people, and a has a positive attitude.

What are the key skills and qualifications needed to thrive as counter help, and why are they important?

To thrive as Counter Help, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and inventory management tools is typically required. Excellent communication, patience, and a friendly demeanor help you connect with customers and handle busy environments. These skills ensure efficient transactions, positive customer experiences, and smooth daily operations.

What are some common challenges faced by counter help staff, and how can they be managed effectively?

Counter Help staff often encounter challenges such as managing high customer traffic during peak hours, handling multiple orders simultaneously, and maintaining accuracy under pressure. Effective communication and organizational skills are key to staying efficient and ensuring customer satisfaction. Many employers provide on-the-job training and encourage teamwork, so seeking support from colleagues and staying proactive in learning the menu and systems can make daily tasks more manageable.
More about Counter Help jobs
What are popular job titles related to Counter Help jobs in Chicago, IL? For Counter Help jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Counter Help jobs in Chicago, IL look for? The top searched job categories for Counter Help jobs in Chicago, IL are:
Counter Help jobs near you
Infographic showing various Counter Help job openings in Chicago, IL as of July 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,370 per year, or $16.5 per hour.

Counter Sales Associate

Temperature Equipment Corporation

Elk Grove Village, IL • On-site

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Counter Sales Associate
Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been an industry leader known for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting. TEC is also the Midwestern state's largest distributor of air conditioning, heating, and refrigerant equipment, related parts, and supplies. We offer exceptional compensation packages; full benefits include health, dental, life, and AD&D insurance, paid holidays & vacation, and 401(k) with company matching.
Job description
The Counter Associate plays a key role in delivering outstanding customer service and fostering a welcoming shopping and sales experience. This position requires excellent communication skills, attention to detail, and a commitment to ensuring customer satisfaction.
Please note that the responsibilities and details of this role may evolve based on organizational needs.
Essential Duties and Responsibilities
Order Management
  • Greet and assist walk-in customers at the counter, providing prompt and friendly service.
  • Answer phone calls, emails, and text inquiries related to product availability, pricing, and order status.
  • Ensure that inventory levels are accurate, and work with warehouse staff to check stock and prepare orders for pickup or delivery.
  • Follow up with customers on back-ordered items, changes in delivery times, or any other issues that may arise with their orders.

Sales & Upselling
  • Promote product bundles, upsell complementary items, and introduce customers to new products or product lines.
  • Work with the sales team to meet and exceed sales targets, helping drive the overall success of the branch.
  • Assist in promoting seasonal sales, special promotions, and discounts to customers at the counter and through phone interactions.

Product Knowledge & Support
  • Maintain in-depth knowledge of HVAC systems, parts, and accessories.
  • Stay updated on new products, industry trends, and technological advances to help provide customers with the best solutions.

Problem Resolution
  • Resolve customer complaints or issues in a professional and timely manner, ensuring customer satisfaction.
  • Assist in handling returns or exchanges, working with customers to ensure their needs are met while adhering to company policies.

Collaboration & Teamwork
  • Collaborate with the warehouse and inventory teams to ensure product availability and timely order fulfillment.
  • Communicate effectively with the sales and management teams to address customer needs and improve branch performance.

General Maintenance & Organization
  • Keep the counter area clean, organized, and stocked with marketing materials, product catalogs, and pricing sheets.
  • Assist with inventory management and stock organization to ensure smooth operations.

Skills, Knowledge, & Abilities
  • Strong communication skills, both verbal and written, with the ability to engage and assist customers in person and over the phone.
  • Proven ability to handle multiple tasks in a fast-paced environment.
  • Proficiency with point-of-sales (POS) systems, order management software, and general computer applications (Microsoft Office Suite, CRM systems).
  • Ability to build and maintain positive relationships with customers, contractors, and team members.
  • Strong organizational skills and attention to detail.

Qualifications
High School diploma or GED equivalent
Minimum of 1-2 years of experience in sales or customer service, ideally in the HVAC, building materials, or wholesale industry.
Ability to lift 50 pounds (e.g., HVAC parts, small equipment).
Comfortable working in a warehouse environment and assisting customers in a fast-paced setting.
Schedule
Full Time Monday through Friday
Rotating Saturday Half-day
Schedule is based on business needs
Salary Expectations
Starting minimum rate of $18
Qualifications
High School diploma or GED equivalent
Minimum of 1-2 years of experience in sales or customer service, ideally in the HVAC, building materials, or wholesale industry.
Ability to lift 50 pounds (e.g., HVAC parts, small equipment).
Comfortable working in a warehouse environment and assisting customers in a fast-paced setting.

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