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Counter Clerk Jobs (NOW HIRING)

Jimbo's

COUNTER CLERK (46276)

San Diego, CA · On-site

$19 - $23/hr

Effectively work any station on the service counter (hot case, cold case, sandwich station, bakery, juice bar), and any shift (opening, mid, closing). * Set-up cold case by store opening and then ...

Jimbo's

COUNTER CLERK (45906)

San Diego, CA · On-site

$19 - $23/hr

Effectively work any station on the service counter (hot case, cold case, sandwich station, bakery, juice bar), and any shift (opening, mid, closing). * Set-up cold case by store opening and then ...

Jimbo's

COUNTER CLERK (45920)

Escondido, CA · On-site

$19 - $23/hr

Effectively work any station on the service counter (hot case, cold case, sandwich station, bakery, juice bar), and any shift (opening, mid, closing). * Set-up cold case by store opening and then ...

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Counter Clerk information

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How much do counter clerk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for counter clerk in the United States is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.07 per hour, depending on experience, location, and employer.

What is a counter clerk?

Counter clerks are customer service professionals who assist customers at service counters in places like retail stores, post offices, banks, or rental agencies. Their duties typically include handling transactions, answering questions, processing payments, and providing information about products or services. Counter clerks play a key role in ensuring customer satisfaction by delivering prompt and courteous service. They may also be responsible for maintaining records, managing inventories, and helping resolve customer issues.

What are some typical challenges a counter clerk might face during busy periods, and how can they manage them effectively?

During peak hours, Counter Clerks often encounter high customer volumes and must balance providing prompt, friendly service with accurately handling transactions and inquiries. Staying organized, practicing clear communication, and prioritizing tasks are essential to managing these busy times. Many Counter Clerks find success by calmly addressing each customer in turn, using checklists for routine duties, and collaborating with team members to ensure smooth operations. Support from supervisors and ongoing training can also help counter clerks adapt to high-pressure situations effectively.

What are the key skills and qualifications needed to thrive as a counter clerk, and why are they important?

To thrive as a Counter Clerk, you need strong customer service abilities, attention to detail, and basic math skills, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and inventory tracking software is typically required. Excellent communication, patience, and problem-solving skills help create positive customer experiences and resolve issues efficiently. These skills ensure accurate transactions, customer satisfaction, and smooth day-to-day operations at the service counter.

What is the difference between Counter Clerk vs Cashier?

AspectCounter ClerkCashier
CredentialsHigh school diploma often requiredHigh school diploma often required
Work EnvironmentRetail stores, banks, ticket countersRetail stores, restaurants, supermarkets
Job DutiesAssisting customers, processing transactions, answering questionsHandling cash, processing payments, giving change
Industry UsageCommon in retail, hospitality, transportationCommon in retail, food service, entertainment

While both Counter Clerks and Cashiers handle customer transactions, Counter Clerks often provide additional assistance and information, whereas Cashiers primarily focus on processing payments. The roles overlap in work environment and required credentials, but their specific duties differ based on industry context.

What does a counter clerk do?

A counter clerk is responsible for assisting customers at a service counter, handling transactions, answering questions, and providing information about products or services. They often use cash registers or point-of-sale systems and need good communication and customer service skills. The role typically involves working in retail, food service, or other customer-facing environments.

Who are the top companies hiring for Counter Clerk jobs?

The top employers for Counter Clerk jobs are:

What states have the most Counter Clerk jobs?

States with the most job openings for Counter Clerk jobs include:

What are popular job titles related to Counter Clerk jobs?

For Counter Clerk jobs, the most frequently searched job titles are:

Counter Clerk jobs near you
Infographic showing various Counter Clerk job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $31,717 per year, or $15.2 per hour.

Service Counter Clerk

Hugo's Family Marketplace

Crookston, MN

$14 - $15/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Hugo's Family Marketplace rating

5.2

Company rating: 5.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Job Purpose:
- The Service Counter Clerk at Hugo's Family Marketplace is responsible for providing exceptional customer service by efficiently handling transactions, addressing customer inquiries, and ensuring a positive shopping experience. This role involves maintaining the service counter's operations, processing returns and exchanges, and upholding store policies to enhance customer satisfaction. Must be 18 + years or older to apply.
Key Responsibilities:
- Greet customers warmly and provide assistance with their inquiries and needs.
- Process returns, exchanges, and refunds accurately and efficiently.
- Answer customer questions and provide information about products and services.
- Handle customer complaints professionally and work towards resolving issues.
- Assist with special orders, rain checks, or store credits as needed.
- Operate POS systems to process transactions and verify receipts, documentation, or identification when required.
- Maintain the cleanliness and organization of the service counter area.
- Follow store policies and procedures to ensure compliance and consistency.
- Communicate effectively with team members and management to facilitate smooth operations.

Benefits:

Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.

Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.

Required Education:
- High school diploma or GED
Preferred Education:
- Some college coursework or related experience
Required Experience:
- No prior work experience required
- Willingness to learn and follow procedures
- Ability to interact politely with customers
Preferred Experience:
- 1–2 years in retail, cashier, or customer service roles
- Experience handling cash, POS systems, or returns
- Experience resolving customer complaints or issues
- Basic familiarity with store operations and inventory
Required Skills and Abilities:
- Ability to greet customers and provide excellent service
- Capability to process returns, exchanges, and refunds efficiently
- Skill in answering customer questions and addressing complaints
- Proficiency in operating POS systems
- Ability to verify receipts, documentation, or identification when required
- Commitment to maintaining cleanliness and following store policies
- Effective communication skills

What Hugo's Family Marketplace employees say

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