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Counter Assistant Jobs in Toronto, ON (NOW HIRING)

Cleaver-Brooks

Parts Counter

Mississauga, ON · On-site

CA$21 - CA$22/hr

To assist with the counter parts sales and customer service. Essential Duties : * Sells products and/or services to customers. * Maintain customer goodwill by greeting and acknowledge all customers ...

Camus

Parts Counter

Mississauga, ON · On-site

CA$21 - CA$22/hr

To assist with the counter parts sales and customer service. Essential Duties : * Sells products and/or services to customers. * Maintain customer goodwill by greeting and acknowledge all customers ...

EMCO Corporation

Material Handler

Guelph, ON

  • Retirement

Inform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehouse * Assist teammates in servicing customers at the counter * Assist sales teammates in completing any ...

Nedco

Counter Sales Associate

Markham, ON

  • Retirement

Make follow-up calls to customers on all quotations. * Assist customers with any inquiries regarding ecommerce. Qualifications: * A minimum of two years of Counter sales service experience in ...

Daikin

Counter Sales Associate 2

Concord, ON

Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by ... Replenish the showroom stock as needed. * Assist customers with warranties and returns.

Lithia

Parts General Helper

Concord, ON · On-site

  • Medical

  • Dental

  • Life

... counters. Join us in this exciting role and be a part of our continued success. Drive your career ... Communicate effectively with customers and vendors via phone, in-person or email. * Assist ...

Sysco

Cycle Counter

Milton, ON · On-site

CA$50K - CA$55K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Responsible for compliance with all Policies and Standard Operating Procedures (SOPs) comprising Sysco's Food Safety Program, specific for the assigned role. * Assist Food Safety Program Manager in ...

Canada Post

Post Office Assistant - Term

Port Perry, ON · On-site

CA$20.54/hr

We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers. Note: The ideal candidate should reside in the ...

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All JobsCounter JobsCounter Assistant JobsCounter Assistant Jobs in Toronto, ON

Counter Assistant information

See Toronto, ON salary details

$6

$12

$16

How much do counter assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter assistant in Toronto, ON is $12.16, according to ZipRecruiter salary data. Most workers in this role earn between $9.41 and $14.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the most commonly searched types of Counter jobs in Toronto, ON?

The most popular types of Counter jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Counter Assistant jobs?

Cities near Toronto, ON with the most Counter Assistant job openings:

Counter Assistant jobs near you
Infographic showing various Counter Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $25,300 per year, or $12.2 per hour.

Abbey's Counter service

Abbey's Bakehouse

Mississauga, ON

CA$17.60/hr

Full-time

Re-posted 29 days ago

Job description

Job Title: Counter Service Associate

Location: Abbey's Bakehouse- Square One

Job Summary:

We are seeking an enthusiastic and customer-focused Counter Service Associate to join our team. In this role, you will be responsible for providing excellent service to customers, efficiently taking orders, handling payments, and ensuring a smooth operation at the counter. You will play a key role in creating a positive customer experience and maintaining a clean and organized environment.

Key Responsibilities:

Customer Service: Greet customers with a warm, friendly demeanor and assist them with their orders. Provide product knowledge, answer customer questions, and make recommendations based on preferences. Handle customer concerns or complaints in a polite and professional manner, escalating to management when necessary.

Order Processing: Accurately take orders in-person, over the phone, or via online systems, ensuring all details are correct. Process customer payments using the point-of-sale (POS) system and handle cash and credit card transactions efficiently. Prepare orders and package items for pickup or delivery, ensuring accuracy and quality.

Cleanliness & Organization: Keep the counter area clean, organized, and fully stocked with necessary supplies (napkins, utensils, condiments, etc.). Regularly sanitize surfaces and follow health and safety protocols to maintain a clean and safe working environment. Assist with restocking items as needed and ensure all equipment is in working order.

Team Collaboration: Work closely with other team members to ensure smooth service and timely order fulfillment. Assist in opening and closing procedures, including setting up and breaking down the service area. Help maintain positive team morale and contribute to a collaborative, supportive work environment.

Upselling & Product Promotion: Proactively suggest additional items or promotions to customers to increase sales and enhance the customer experience. Stay informed about new menu items, specials, or seasonal offerings to effectively communicate them to customers.

Efficiency & Multitasking: Manage multiple orders and customers at once, maintaining a calm and organized approach in a fast-paced environment. Ensure that all orders are processed quickly and accurately while maintaining high customer service standards.

Qualifications:

Previous experience in customer service, food service, or retail is preferred but not required.

Excellent communication and interpersonal skills with a friendly, positive attitude.

Ability to handle cash transactions and operate a POS system.

Strong multitasking and organizational skills.

Ability to work effectively both independently and as part of a team.

Must be able to work flexible hours, including evenings, weekends, and holidays.

Ability to stand for long periods of time and perform physical tasks such as stocking and lifting up to 25 lbs.

Physical Requirements:

Ability to stand, walk, and move around for extended periods.

Ability to lift up to 25 lbs (e.g., lifting supplies or stocking items).

Comfortable working in a fast-paced, high-energy environment.

Looking to learn a bit more about us?
Abbey’s is located on the shores of Lake Rosseau in Minett, Ontario. The bakery finds its home in a 19th Century church, rebuilt and repurposed from its original location of Digby, Nova Scotia.
Offering a variety of decadent treats, Abbey’s fulfils sweet-tooth cravings for cottage classics like homemade butter tarts, cookies, muffins and granola.
We invite you to come by during the summer season and try our decadent treats made by people that are passionate about home baking and summertime Muskoka traditions.