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Counter Assistant Jobs in Detroit, MI (NOW HIRING)

MCNAUGHTON MCKAY GROUP

Counter Sales Leader

Hamtramck, MI

$14.75 - $19.25/hr

... assist with will-call orders, and maintain a clean, organized, and professional counter area. • Assist throughout the branch, including counter, warehouse, and delivery operations, as business ...

Von Maur

CUSTOMER SERVICE COUNTER

Ann Arbor, MI · On-site

  • Retirement

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... Answer a multi-line telephone - assist customers or direct them to the appropriate area * Provide ...

Von Maur

CUSTOMER SERVICE COUNTER

Ann Arbor, MI · On-site

  • Retirement

Answer a multi-line telephone - assist customers or direct them to the appropriate area * Provide ... Calculate service counter and store cash work - prepare bank deposits * Maintain a clean and ...

Feldman Automotive

Parts Counter Sales

New Hudson, MI · On-site

... Counter Sales Representative to join our team. The ideal candidate will be responsible for ... Key Responsibilities: - Greet customers and assist them in identifying and selecting parts and ...

mSupply

Counter Sales

Livonia, MI

$15 - $18.75/hr

The Counter Sales role delivers exceptional customer service through in-person, phone, and digital ... Applies basic product knowledge to assist customers and support sales. * Sets up and maintains ...

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All JobsCounter JobsCounter Assistant JobsCounter Assistant Jobs in Detroit, MI

Counter Assistant information

See Detroit, MI salary details

$10

$17

$30

How much do counter assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for counter assistant in Detroit, MI is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the most commonly searched types of Counter jobs in Detroit, MI?

The most popular types of Counter jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Counter Assistant jobs?

Cities near Detroit, MI with the most Counter Assistant job openings:

Counter Assistant jobs near you
Infographic showing various Counter Assistant job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,254 per year, or $17.9 per hour.

Automotive Parts Counter Sales ~ Farmington

AUTO WARES INC GROUP

Farmington, MI • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

Drive your future at Auto-Wares Group of Companies as a Full Time Counter person!

Join our team as a Full - time counter person! We are looking for a dependable, customer-focused individual eager to grow in a fast-paced environment for our Auto value Stores in Farmington Mi. This position offers hands-on experience, professional growth opportunities, and a chance to contribute to our mission of delivering top-notch service every day. Yow will work closely with the Store Manager to learn Assistant Manager responsibilities. This position was created to coach and train to the next level up. Looking for experience in automotive and leadership.

Key Responsibilities:

  • Be the face of our company by establishing positive experiences with every customer interaction.
  • Conduct all activities using a customer focused perspective, always providing efficient and accurate expertise.
  • Finalize sales using methods such as phone calls, in person communication, and more!
  • Establish a deep knowledge of the parts and services we provide to our customers.
  • Support our customers’ needs through always offering all product options to our customers and exemplifying our Never Say No values.
  • Assist store personnel in maintaining a clean and organized store appearance.
  • Contribute to the store’s daily operations by processing returns and assisting newer store personnel.
  • Must be able to drive when needed for deliveries. 
  • Clean stock and put orders away during slow periods. 

The Perks:

  • Competitive Pay: Take advantage of programs such as store training paths and store bonus opportunities.
  • Paid-Time-Off and Paid Holiday potential.
  • Comprehensive Benefits: Enroll in our available plans which include health, dental, vision, employee assistance, 401k with company match, and more!!
  • Discounts: Inquire on the vast employee discount opportunities including cell phone plans, hotel room discounts, and much more!
  • Perks for Students: Enroll in continuing education and receive tuition reimbursement, apply for potential scholarships, and take part in our established relationship with Northwood University for tuition discounts.

Who We Are:

  • Auto-Wares Group of companies is a network of company teams that stretch across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky.
  • Founded in 1976 with humble beginnings in Grand Rapids, MI, Auto-Wares has grown into a substantial distribution network specializing in extensive inventory, product knowledge, and full-service programs.
  • We proudly support nearly 500+ Auto Parts Stores, 700+ AVBTB Certified Service Centers and 36,000+ Wholesale Accounts in the Midwest.
  • Whether you're a customer, vendor, or employee, we like to think of you as more than business partners, you are part of our family.
  • We put people at the heart of everything we do, recognizing that people are the core of our business.

Schedule:

  • Various hours including weekends.

Work Location:

  • One location

Ability to commute/relocate:

Job Requirements:

  • Previous 3 years experience in automotive field.
  • Customer focused with strong communication skills.
  • Must be at least 18 years of Age
  • Valid Driver’s License
    • No major violations
    • No more than two moving violations in the past 3 years if over 25 years of age, in the past 5 years if under 25 years of age
    • No more than one at-fault accident
  • Must be able to comply with all physical requirements of position including a pre-employment physical and drug test.
  • Able to lift and Carry up to 50 Pounds with Both Arms.

Apply