Costa Rica Jobs in Kentucky (NOW HIRING)

Qualifications:

• Bachelor's degree required, preferably in business or supply chain related field
• 1+ years of supply chain related experience, preferably in a complex manufacturing environment
• 1+ years of experience in a customer facing position.

Knowledge, Skills, and Abilities

• Demonstrated ability to work independently on routine assignment
• Ability to demonstrate a work ethic consistent with WWT's Core Values
• Enjoys tackling new challenges and seizing the opportunity to deliver results through hard work
• Efficiently and effectively communicates information to promote collaboration and HPT
• Able to convey ideas clearly and succinctly through written communication
• Effectively manages their time to deliver work efficiently
• Always applies a customer service mindset and strives to deliver customer delight
• Persistent and determined in the face of adversity
• This position is required to work in a fast-paced environment with a focus on doing whatever it takes to get the job done and deliver customer delight
• The nature of the role requires an ability to deliver high quality, thorough and accurate work on deadlines through successful navigation of shifting customer requirements and competing organizational demands
• Standard business hours are generally observed, with work from home schedules and flexibility on start/end times, and there may also be opportunities for overtime and periodic domestic/international travel (up to 10%)
• This role will be expected to work in an open-office environment with desk

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness Program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
• Additional Perks: Employee Assistance Program, Employee Discount Program, and more!

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

THIS POSITION IS ONLY ACCEPTING APPLICANTS ALREADY LOCATED IN COSTA RICA

This position is only accepting applicants already located in Costa Rica

Associate Order Manager - Costa Rica

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients andpartners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-classpartnerships to help public and private sector organizations design, build and scale intelligent AI, digital,cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)-acollaborative ecosystem featuring state-of-the-art hardware and software-WWT enables clients andpartners to conceptualize, test and validate innovative technology and then deploy solutions at scaleusing its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture-grounded incore values and leadership philosophies-has been recognized by Fortune and Great Place to Workfor its commitment to innovation, trust and creating a great place to work for all. WWT providesproducts and services to large enterprise, global service provider and public sector clients in up to 130countries across six continents. Softchoice, a World Wide Technology company, supports commercialand SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

A Brief Overview

An Associate Order Manager is responsible for managing all aspects of the lifecycle of customer orders from creation to product delivery. This role requires a basic working knowledge of supply chain and programmatic processes, an understanding of key internal systems, the ability to understand data, troubleshoot and resolve basic issues, and the ability to effectively collaborate and communicate with cross-functional teams on activities that ensure the successful and timely delivery of orders. An Associate Order Manager supports building and maintaining high performance relationships with customers and all supporting teams resulting in the achievement of customer SLA's and internal Key Performance Indicators. Proactive and timely communication is critical to the success of this role as well as the consistent execution of the responsibilities listed below.

Job Responsibilities

• Managing the entire lifecycle of a WWT Order from creation to final product delivery to the customer. This support is both transactional and analytical in nature and requires a basic level of supply chain knowledge and the ability to proactively communicate (knowledgeably and technically) issues and risks to internal partners and external customers
• Entering and maintaining accurate order related data/information into WWT's ERP system, and helping to modify data analytics / create reports
• Identifying and correcting transactional order issues
• Supporting cross-functional accountability throughout WWT Supply Chain
• Working to achieve KPIs through operational excellence
• Utilizing data to drive daily tasks to execute order related activities and ensure customer requirements and contractual agreements are satisfied
• Working with customers to provide order status, reporting, and metrics