Corrections Case Manager Jobs in Spring, TX (NOW HIRING)

Salary: $3,602.39 - $4,008.79 Monthly
Location : Various Locations, TX
Job Type: Regular Full-time
Job Number: 15538
Department: Community Supervision and Corrections Department
Opening Date: 06/23/2026
Closing Date: Continuous
Position Description
About The Harris County Community Supervision and Corrections Department (CSCD):
The Harris County Community Supervision and Corrections Department (CSCD) is one of the largest probation departments in the United States, supervising more than 70,000 individuals and employing over 600 staff members across 6 locations. We provide a wide range of services including community supervision, outpatient counseling, cognitive-behavioral programming, and residential treatment, designed to strengthen our clients' abilities and support their long-term success. With a focus on utilizing evidence-based practices, we aim to improve outcomes and reduce recidivism for all clients under supervision.
Position Overview:
The Community Supervision Officer Assistant is often the first point of contact for individuals navigating through community supervision-offering guidance, resolving concerns, and helping connect them to the right resources. This role is ideal for someone who thrives in a fast-paced, people-centered environment and takes pride in being a reliable, compassionate presence.
In addition, this position supports the operations of the Department by assisting the Community Supervision Officers with duties related to individuals placed under community supervision. This position provides guidance and support to clients while ensuring compliance with court orders and rehabilitation programs often requiring visits to their homes, depending on assignment.
Duties and Responsibilities:

• Greet clients cordially and assist with check-in procedures and general inquiries, including home visits (if applicable)
• Operate internal computer systems to manage client intake, scheduling and review as needed.
• Address routine client concerns when assigned officers are unavailable, including coordinating field visits.
• Perform casework that does not require CSO certification, ensuring accurate documentation and follow-through.
• Identify complex client issues and ensure they're directed to the appropriate staff for resolution.
• Exercise privileged communication and maintain up-to-date knowledge of departmental operations and scope.
• Manage sensitive information with discretion.
• Testify in court when required, providing clear and accurate accounts of procedures followed.
• Review and update records in the Case Management System (CMS) and Program Database.
• Work additional time as needed to support departmental needs and ensure client service continuity.
• The office is based in one of our Houston locations and may require frequent travel throughout the Houston Metroplex.
  
  • Company vehicle use based on availability.
• Performs other related duties as assigned.
• Contributes to and helps create a positive work atmosphere by behaving and communicating in a cooperative and amicable manner with supervisors, coworkers, subordinates and members of the public.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net
Requirements
Education and Experience:

• Two (2) years of education at an institution of Higher Learning (Minimum 48 hours semester credit or equivalent at Community College or University.

OR

• Two (2) years of substantive work in the criminal justice industry.
  
  • Must demonstrate experience in application of case management principals

OR

• Six (6) months of employment with a Texas Community Supervision and Corrections Department

Knowledge, Skills, and Abilities:

• Able to lift heavy files, up to 25-30 pounds
• Thorough knowledge of current office practices and procedures
• Good working knowledge of current computer functions and procedures
• Experience with Microsoft Office suite
• Must have strong interpersonal, oral and written communication skills
• Have a proactive, solutions-oriented mindset
• Have a commitment to professionalism and public service
• Must be eligible for access to TCIC system

Licensure:

• Valid Texas Drivers' License.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences

• Bilingual skills

General Information
THIS IS NOT A CONTRACT POSITION. EMPLOYMENT AT-WILL POLICY APPLIES.
Position Type and Typical Hours of Work:

• Regular Full-time | 40 hours per week
• Schedule will fall within these operational hours:
  
  • Monday - Thursday | 7:00 a.m. - 7:00 p.m.
  • Friday | 7:00 a.m. - 5:00 p.m.

Salary:

• $3,602.39 (Monthly) - $4,008.79 (Monthly)
• Depends on Qualifications
• Based on 26 Pay Periods

Work Environment and Physical Demands:

• While performing the duties of this job, the employee regularly works in an office setting.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to communicate with co-workers and clients, and must be able to communicate and receive accurate information. The employee is regularly required to visually observe clients during individual and/or group settings for assessment purposes. The employee is occasionally required to travel to court, correctional facilities, or other HCCSCD or Harris County locations.

Reporting Relationships:

• Reports To Position: Supervisor.

Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
HARRIS COUNTY EMPLOYEE BENEFITS
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
01
Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Some College (at least 48 credit hours)
• Associate Degree (at least 60 credit hours)
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02
Please describe your educational background including level of education completed, area of study and completed major and minor programs.
03
Which of the following best describes your verifiable work experience in the criminal justice industry?Please be sure to include any relevant information in the Work Experience section of your application.

• Less than two (2) years
• Two (2) years but less than three (3) years
• Three (3) years but less than four (4) years
• Four (4) years or more
• I do not have this experience

04
Do you have six (6) months of employment with a Texas Community Supervision and Corrections Department?If Yes, please be sure to include any relevant information in the Work Experience section of your application.

• Yes
• No

05
Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:Advanced:A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.Intermediate:A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.Basic:A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.Entry Level:A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

06
Which of the following languages are you able to speak, read and comprehend fluently?Select all that apply.

• English
• Spanish
• Vietnamese
• Mandarin
• Arabic
• Other Language(s)
• None of the above

07
This role requires a Valid Driver's License (Texas upon hire)Do you have a Valid Driver's License?

• Yes, I have a Valid Texas Driver's License
• Yes, I have a Valid Driver's License but understand I must obtain a Valid Texas Driver's License prior to start date
• No, I'm not interested

Required Question