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Core Customer Service Support Associate Jobs (NOW HIRING)

Fanatics Collectibles

Customer Support Associate

Allen, TX · On-site

$16.25 - $22.25/hr

Role Summary Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and ... This role will report directly to the Senior Manager, Customer Service. Collector Support is at the ...

DebtBook

Customer Support Associate

Charlotte, NC · On-site

$17 - $23.50/hr

Experience in a people-focused, customer service role, software product support experience strongly ... Our core values drive our success as an organization, and we are looking for talented teammates who ...

Orbus Visual Communications

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Customer Support Associate

North Las Vegas, NV · On-site

$20/hr

The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus ... Resolve returns and service issues with a solutions-oriented mindset. * Guide clients toward self ...

Blyss Journeys

Customer Support Associate (Remote)

$18 - $24.50/hr

About the job Customer Support Associate (Remote) This is a fully remote opportunity designed for ... Experience in customer service, call centers, hospitality, retail, or administrative support is ...

Fanatics

Customer Support Associate

Manhattan, NY · On-site

$20 - $25/hr

Manager, Customer Service Location: Remote Schedule: Full-Time (hours may vary) About the team ... Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and our Collectors ...

Customer Service

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Servicing - Customer Advocate

Auburn Hills, MI · On-site

$16 - $22.85/hr

Meet or exceed quality, compliance, productivity, customer service, and collection performance ... Associate's or Bachelor's degree in Business, Finance, or a related field. * Experience with Loss ...

AMETEK

Customer Support Associate

Saint Louis, MO · On-site

$17 - $23.25/hr

This position supports the Customer Service and Sales teams by undertaking a broad range of ... We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and ...

TicketManager

Customer Support Associate

Mesa, AZ · On-site

$17.25 - $23.75/hr

The Role The Customer Support Associate is the entry point into TicketManager's on-shore Customer Support organization and is focused on building the foundational product knowledge, customer-service ...

MatrixCare

Customer Support Associate I

Bloomington, MN · On-site

$17.50 - $24/hr

The Customer Support Associate I role is a full-time position in the Customer Support Department ... Excellent customer service and interpersonal skills * Effective problem-solving, analytical, and ...

Frette

Support Associate

Palo Alto, CA

$19.50 - $25.25/hr

... of customer service through extensive product knowledge and commitment to an elevated selling ... The Support Associate is responsible for Inventory Control, Client Experience, and Maintenance, as ...

Samsara

Enterprise Core Customer Success Manager

... field services, utilities, long-haul transportation, school buses, and many more * Serve as a mentor to the wider Customer Success and Support teams * Champion, role model, and embed Samsara ...

Forever Cheese

Customer Service Associate

Secaucus, NJ · On-site

$65K - $70K/yr

This position will support our sister company WA Imports. W.A. Imports was founded in 2006 and has ... Customer Support Associate Exemption Status: Exempt Compensation: $65,000-$70,000 About The Role ...

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Core Customer Service Support Associate information

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How much do core customer service support associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for core customer service support associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

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For Core Customer Service Support Associate jobs, the most frequently searched job titles are:

Infographic showing various Core Customer Service Support Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Support Associate

Allen, TX • On-site

Fanatics Collectibles
See more jobs at Fanatics Collectiblesexternal

$16.25 - $22.25/hr

Full-time

Posted 13 days ago

Job description

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and our Collectors as a single point of contact to all Collector inquiries regarding products, policies and services available. This role will report directly to the Senior Manager, Customer Service. 

Collector Support is at the backbone of what Fanatics Collectibles believes in: relentlessly enhancing the Collector experience. As such, these roles have a history of advancement within Fanatics up to the Director level in Customer Experience, Project Management, Brand Management, and more. Above all else, we are looking for proactive, enterprising people that want to work directly with customers and are looking to start a long, successful career within Fanatics. 

What you'll be doing:

  • Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues
  • Model exemplary service through web message, voice, and email channels
  • Delight Collectors: apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction
  • Build and maintain relationships with repeat Collectors
  • Develop a thorough knowledge of Fanatics Collectibles' product portfolio and release calendar
  • Additional duties as assigned

What we're looking for:

  • Positive, Collector-minded individual with a passion to serve
  • General knowledge of trading cards and collectibles industry
  • Strong problem-solving abilities and attention to detail
  • Excellent interpersonal, verbal, and written communication skills
  • Able to multitask, prioritize, and manage time effectively
  • Proficiency in MS Suite, including Word, Outlook & Excel
  • Familiarity with contact center performance metrics (e.g. AHT, CSAT, NPS, schedule adherence)
  • Experience working through web message, voice, and email interactions with customers
  • Willingness and ability to work flexible hours, including evenings and weekends, with schedules that adjust quarterly

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

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