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Core Customer Service Support Associate Jobs (NOW HIRING)

Associate degree preferred. • Previous experience in customer service or administrative support is a plus. • Strong attention to detail and organizational skills. • Excellent communication and ...

Associate degree preferred. Previous experience in customer service or administrative support is a plus. Strong attention to detail and organizational skills. Excellent communication and ...

Customer Service Support

Santa Clara, CA · On-site

$20 - $25.75/hr

Overview IMG, an Ichor Company, has an immediate opening at its Santa Clara location for a Customer Service Support representative. This role supports customers and internal teams in a fast-paced ...

Customer Service Support

Santa Clara, CA · On-site

$26.54 - $45.10/hr

IMG, an Ichor Company, has an immediate opening at its Santa Clara location for a Customer Service Support representative. This role supports customers and internal teams in a fast-paced ...

Customer service support

$17.50 - $23/hr

Actively work on customer service-related cases and follow through to resolution * Escalate cases appropriately when additional support or intervention is needed Qualifications * 2+ years of customer ...

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Core Customer Service Support Associate information

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How much do core customer service support associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for core customer service support associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are popular job titles related to Core Customer Service Support Associate jobs?

For Core Customer Service Support Associate jobs, the most frequently searched job titles are:

Infographic showing various Core Customer Service Support Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Service Support Associate

Greensburg, PA • On-site

Medcare Equipment Company
Health Care and Social Assistance • 201 - 500 employees

$13.25 - $18.25/hr

Full-time

Posted 13 days ago


MedCare Equipment Company rating

6.3

Company rating: 6.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Description:

Job Summary/Job Purpose:

The Customer Service Support Specialist has the primary responsibility of handing initial referral contact by assigning all inbound referrals to the appropriate department. They are there to receive incoming faxes and orders and assign all customer orders according to procedure in a timely, efficient, and accurate manner.


Job Duties / Essential Functions:

  • Responsible for monitoring incoming orders received via fax or email from referral sources. Ensures all required information is received.  
  • Opens new customer files and completes required documents before passing on order to the appropriate department/folder. Contacts referral source for missing information.
  • Enters data into computer and accurately assigns orders to correct department/folder.  
  • Works time sensitive and critical orders to ensure processed within the designated timeframes. 
  • Assists representatives from other departments with tracking or questions related to requested documentation. 
  • Rework and reassign orders when updates or changes are made to customer insurance. 
  • All other duties as assigned. 
Requirements:

Skills / Qualifications:

  • High School Diploma or GED.
  • Previous experience in healthcare or durable medical equipment preferred.
  • Demonstrated PC skills a must.
  • Proficient in MS Office with proven data entry experience. 
  • Strong organizational and time management skills.


Physical Requirements / Working Conditions:

  • These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. 
  • Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
  • Sitting for extended periods of time.?? 
  • Manual dexterity for typing and writing.? 
  • Ability to read small print and view a computer screen for prolonged periods.?? 
  • Ability to lift, push, pull, or carry objects up to 20 pounds.   
  • Able to wear over-ear headsets for majority of workday.? 

What MedCare Equipment Company employees say

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