Configure and enhance AI-enabled solutions using Copilot Studio, custom copilot agents, and related Microsoft AI tools to support sales and service use cases. * Collaborate with business stakeholders ...
Configure and enhance AI-enabled solutions using Copilot Studio, custom copilot agents, and related Microsoft AI tools to support sales and service use cases. * Collaborate with business stakeholders ...
Configure and enhance AI-enabled solutions using Copilot Studio, custom copilot agents, and related Microsoft AI tools to support sales and service use cases. * Collaborate with business stakeholders ...
Configure and enhance AI-enabled solutions using Copilot Studio, custom copilot agents, and related Microsoft AI tools to support sales and service use cases. * Collaborate with business stakeholders ...
Microsoft 365 Enterprise Solutions Engineer
$101K - $126K/yr
Reduce L1/L2 escalation volume by closing knowledge gaps across the full M365 platform including Power Platform, Copilot Studio, SharePoint, Teams, AvePoint, licensing processes, and governance ...
New
Microsoft 365 Enterprise Solutions Engineer
$101K - $126K/yr
Reduce L1/L2 escalation volume by closing knowledge gaps across the full M365 platform including Power Platform, Copilot Studio, SharePoint, Teams, AvePoint, licensing processes, and governance ...
New
Microsoft 365 Enterprise Solutions Engineer
Troy, MI · On-site
$101K - $126K/yr
Reduce L1/L2 escalation volume by closing knowledge gaps across the full M365 platform including Power Platform, Copilot Studio, SharePoint, Teams, AvePoint, licensing processes, and governance ...
New
Microsoft 365 Enterprise Solutions Engineer
Troy, MI · On-site
$101K - $126K/yr
Reduce L1/L2 escalation volume by closing knowledge gaps across the full M365 platform including Power Platform, Copilot Studio, SharePoint, Teams, AvePoint, licensing processes, and governance ...
New
GenAI Intern
$14.25 - $19/hr
You'll work with business teams to identify opportunities, support development of AI prototypes, and gain hands-on experience with tools like Azure OpenAI and Copilot Studio. What you'll do:
Quick apply
GenAI Intern
$14.25 - $19/hr
You'll work with business teams to identify opportunities, support development of AI prototypes, and gain hands-on experience with tools like Azure OpenAI and Copilot Studio. What you'll do:
Microsoft 365 Enterprise Solutions Engineer
Troy, MI · On-site
$101K - $126K/yr
Reduce L1/L2 escalation volume by closing knowledge gaps across the full M365 platform including Power Platform, Copilot Studio, SharePoint, Teams, AvePoint, licensing processes, and governance ...
New
Microsoft 365 Enterprise Solutions Engineer
Troy, MI · On-site
$101K - $126K/yr
Reduce L1/L2 escalation volume by closing knowledge gaps across the full M365 platform including Power Platform, Copilot Studio, SharePoint, Teams, AvePoint, licensing processes, and governance ...
New
GenAI Intern
Auburn Hills, MI · On-site
$14.25 - $19/hr
You'll work with business teams to identify opportunities, support development of AI prototypes, and gain hands-on experience with tools like Azure OpenAI and Copilot Studio. What you'll do:
GenAI Intern
Auburn Hills, MI · On-site
$14.25 - $19/hr
You'll work with business teams to identify opportunities, support development of AI prototypes, and gain hands-on experience with tools like Azure OpenAI and Copilot Studio. What you'll do:
Experience with Gitlab, CoPilot Studio, Agent Management * Ability to translate complex concepts into practical, user-friendly materials * Fluent English What we offer? * Great benefits above law
Experience with Gitlab, CoPilot Studio, Agent Management * Ability to translate complex concepts into practical, user-friendly materials * Fluent English What we offer? * Great benefits above law
... Copilot Studio agents, or equivalent. * Track record designing and delivering training, workshops, or change-management programs at scale. * 3+ years of experience owning metrics and reporting, and ...
... Copilot Studio agents, or equivalent. * Track record designing and delivering training, workshops, or change-management programs at scale. * 3+ years of experience owning metrics and reporting, and ...
Microsoft 365 Copilot (preferred), Copilot Studio (bonus), ConnexAI (bonus), Azure AI Foundry (bonus), or similar AI platforms * Interest in using AI to improve service delivery, documentation ...
Quick apply
Microsoft 365 Copilot (preferred), Copilot Studio (bonus), ConnexAI (bonus), Azure AI Foundry (bonus), or similar AI platforms * Interest in using AI to improve service delivery, documentation ...
Microsoft 365 Copilot (preferred), Copilot Studio (bonus), ConnexAI (bonus), Azure AI Foundry (bonus), or similar AI platforms * Interest in using AI to improve service delivery, documentation ...
Microsoft 365 Copilot (preferred), Copilot Studio (bonus), ConnexAI (bonus), Azure AI Foundry (bonus), or similar AI platforms * Interest in using AI to improve service delivery, documentation ...
Microsoft 365 Copilot (preferred), Copilot Studio (bonus), ConnexAI (bonus), Azure AI Foundry (bonus), or similar AI platforms * Interest in using AI to improve service delivery, documentation ...
Microsoft 365 Copilot (preferred), Copilot Studio (bonus), ConnexAI (bonus), Azure AI Foundry (bonus), or similar AI platforms * Interest in using AI to improve service delivery, documentation ...
Microsoft Copilot Studio, Azure AI, or similar agent orchestration tools * Data platforms such as Palantir, Snowflake or Databricks * Experience in automotive or complex manufacturing environments
Microsoft Copilot Studio, Azure AI, or similar agent orchestration tools * Data platforms such as Palantir, Snowflake or Databricks * Experience in automotive or complex manufacturing environments
Microsoft 365 Copilot (preferred), Copilot Studio (bonus), ConnexAI (bonus), Azure AI Foundry (bonus), or similar AI platforms * Interest in using AI to improve service delivery, documentation ...
Quick apply
Microsoft 365 Copilot (preferred), Copilot Studio (bonus), ConnexAI (bonus), Azure AI Foundry (bonus), or similar AI platforms * Interest in using AI to improve service delivery, documentation ...
Senior Data and AI Specialist
Detroit, MI · On-site
$117K - $150K/yr
Develop a deep understanding of enterprise AI platforms available across the global enterprise, such as Microsoft Copilot, Copilot Studio, LibreChat, Snowflake Cortex, and other approved internal AI ...
Senior Data and AI Specialist
Detroit, MI · On-site
$117K - $150K/yr
Develop a deep understanding of enterprise AI platforms available across the global enterprise, such as Microsoft Copilot, Copilot Studio, LibreChat, Snowflake Cortex, and other approved internal AI ...
Senior Data and AI Specialist
Detroit, MI · On-site
$117K - $150K/yr
Develop a deep understanding of enterprise AI platforms available across the global enterprise, such as Microsoft Copilot, Copilot Studio, LibreChat, Snowflake Cortex, and other approved internal AI ...
New
Senior Data and AI Specialist
Detroit, MI · On-site
$117K - $150K/yr
Develop a deep understanding of enterprise AI platforms available across the global enterprise, such as Microsoft Copilot, Copilot Studio, LibreChat, Snowflake Cortex, and other approved internal AI ...
New
Generative AI (Snowflake Cortex, AWS, Microsoft Copilot Studio, or similar) * Team management, driving cooperation * Strong problem solving * Ability to influence and drive results Preferred ...
Generative AI (Snowflake Cortex, AWS, Microsoft Copilot Studio, or similar) * Team management, driving cooperation * Strong problem solving * Ability to influence and drive results Preferred ...
Manufacturing IT Platform Senior Engineer
Holland, MI · On-site
$86K - $118K/yr
Use AI development tools (Claude.ai, Copilot studio) for: * Code generation and refactoring * Test creation and debugging * Documentation and design acceleration * Configuration of the MOM/MES
Manufacturing IT Platform Senior Engineer
Holland, MI · On-site
$86K - $118K/yr
Use AI development tools (Claude.ai, Copilot studio) for: * Code generation and refactoring * Test creation and debugging * Documentation and design acceleration * Configuration of the MOM/MES
Manufacturing IT Platform Senior Engineer
$86K - $118K/yr
Use AI development tools (Claude.ai, Copilot studio) for: * Code generation and refactoring * Test creation and debugging * Documentation and design acceleration * Configuration of the MOM/MES
Manufacturing IT Platform Senior Engineer
$86K - $118K/yr
Use AI development tools (Claude.ai, Copilot studio) for: * Code generation and refactoring * Test creation and debugging * Documentation and design acceleration * Configuration of the MOM/MES
IT Sr. Programmer/Analyst | Full Time
Troy, MI · On-site
$32.50 - $42.25/hr
Copilot Studio and AI agent development. * Azure OpenAI or generative AI concepts. * SharePoint and Microsoft 365 integrations. * Cloud fundamentals across Azure, OCI, or AWS. * Git and DevOps tools.
IT Sr. Programmer/Analyst | Full Time
Troy, MI · On-site
$32.50 - $42.25/hr
Copilot Studio and AI agent development. * Azure OpenAI or generative AI concepts. * SharePoint and Microsoft 365 integrations. * Cloud fundamentals across Azure, OCI, or AWS. * Git and DevOps tools.
Copilot Studio information
What are the main challenges faced by professionals working in Copilot Studio roles, and how can they overcome them?
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Full-time
Re-posted 15 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
Microsoft Dynamics Senior Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Dynamics 365 Technical Senior Consultant, you will:
- Lead a technical workstream within multidisciplinary projects, designing and delivering scalable solutions across Microsoft Dynamics 365 and Power Platform.
- Configure, customize, and extend Dynamics 365 capabilities across Sales, Customer Service, Field Service, and Contact Center
- Support solution architecture, custom development, integrations, data migration, testing, deployment, and technical documentation, with a focus on secure, maintainable, and user-centered solutions.
- Configure and enhance AI-enabled solutions using Copilot Studio, custom copilot agents, and related Microsoft AI tools to support sales and service use cases.
- Collaborate with business stakeholders, functional leads, architects, developers, and onshore/offshore delivery teams to translate requirements into solutions, communicate technical decisions and trade-offs, support project delivery, and mentor junior team members.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 6+ years of consulting or industry experience, including 4+ years delivering Microsoft Dynamics 365 and Power Platform solutions.
- Hands-on experience with at least two Dynamics 365 modules, such as Sales, Customer Service, Field Service, or Contact Center.
- Experience configuring contact center capabilities, including skills-based routing, chat, queue management, omnichannel workflows, and digital service channels.
- 3+ years designing enterprise solution architectures, including Dataverse security models, data migrations, integrations, and environment administration.
- Proficiency with Power Platform and Dynamics 365 development tools, including C#, Dataverse Web API, plug-ins, JavaScript, Power Fx, PowerShell, Power Automate, Dataflows, and Azure integration services.
- 3+ years of experience with DevOps practices, including Git, repository management, and CI/CD pipelines.
- Bachelor's degree or equivalent number of years of experience.
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred
- Experience deploying and maintaining the Power Platform Center of Excellence Starter Kit in production.
- Experience with Copilot Studio, custom copilot agents, or related Microsoft AI tools.
- Experience designing and implementing Contact Center as a Service capabilities including skills-based routing, intelligent case management, voice, chat, and digital services experiences.
- Relevant Microsoft Dynamics 365, Power Platform, or Azure certifications.
- Experience leading technical workstreams, mentoring team members, and coordinating distributed delivery teams.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Microsoft Dynamics Senior Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Dynamics 365 Technical Senior Consultant, you will:
- Lead a technical workstream within multidisciplinary projects, designing and delivering scalable solutions across Microsoft Dynamics 365 and Power Platform.
- Configure, customize, and extend Dynamics 365 capabilities across Sales, Customer Service, Field Service, and Contact Center
- Support solution architecture, custom development, integrations, data migration, testing, deployment, and technical documentation, with a focus on secure, maintainable, and user-centered solutions.
- Configure and enhance AI-enabled solutions using Copilot Studio, custom copilot agents, and related Microsoft AI tools to support sales and service use cases.
- Collaborate with business stakeholders, functional leads, architects, developers, and onshore/offshore delivery teams to translate requirements into solutions, communicate technical decisions and trade-offs, support project delivery, and mentor junior team members.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 6+ years of consulting or industry experience, including 4+ years delivering Microsoft Dynamics 365 and Power Platform solutions.
- Hands-on experience with at least two Dynamics 365 modules, such as Sales, Customer Service, Field Service, or Contact Center.
- Experience configuring contact center capabilities, including skills-based routing, chat, queue management, omnichannel workflows, and digital service channels.
- 3+ years designing enterprise solution architectures, including Dataverse security models, data migrations, integrations, and environment administration.
- Proficiency with Power Platform and Dynamics 365 development tools, including C#, Dataverse Web API, plug-ins, JavaScript, Power Fx, PowerShell, Power Automate, Dataflows, and Azure integration services.
- 3+ years of experience with DevOps practices, including Git, repository management, and CI/CD pipelines.
- Bachelor's degree or equivalent number of years of experience.
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred
- Experience deploying and maintaining the Power Platform Center of Excellence Starter Kit in production.
- Experience with Copilot Studio, custom copilot agents, or related Microsoft AI tools.
- Experience designing and implementing Contact Center as a Service capabilities including skills-based routing, intelligent case management, voice, chat, and digital services experiences.
- Relevant Microsoft Dynamics 365, Power Platform, or Azure certifications.
- Experience leading technical workstreams, mentoring team members, and coordinating distributed delivery teams.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US