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Conversational Architect Jobs (NOW HIRING)

interface.ai

Solutions Architect

San Francisco, CA · On-site

$74.25 - $97.75/hr

... and conversational AI - and we're doing it in production, at scale, with real outcomes. $30M in ... Deliver a documented architecture blueprint and integration specification for every engagement ...

LivePerson

Principal Engineer, AI Architect

New York, NY · On-site

$190K - $210K/yr

We power nearly a billion conversational interactions every month, providing uniquely rich data ... Architect and build next-generation Conversational AI products that push the boundaries of what ...

LivePerson

Principal Engineer, AI Architect

New York, NY · Remote

$190K - $210K/yr

We power nearly a billion conversational interactions every month, providing uniquely rich data ... Architect and build next-generation Conversational AI products that push the boundaries of what ...

My IT Crew

Senior Solutions Architect

Brooklyn, NY · On-site

$130K/yr

When the conversation turns technical - solution design, architectural decisions, complex problems, technology roadmaps - that's your moment. Once the technical path is defined, the Account Manager ...

My IT Crew

Senior Solutions Architect

Brooklyn, NY · On-site

When the conversation turns technical - solution design, architectural decisions, complex problems, technology roadmaps - that's your moment. Once the technical path is defined, the Account Manager ...

Geoforce

Solution Architect

Plano, TX · On-site

$60.25 - $79.50/hr

The Solution Architect works closely with Account Executives and Account Managers to understand ... You should know when your expertise needs to lead the conversation, when to challenge an assumption ...

My IT Crew

Senior Solutions Architect

Brooklyn, NY

When the conversation turns technical - solution design, architectural decisions, complex problems, technology roadmaps - that's your moment. Once the technical path is defined, the Account Manager ...

Geoforce

Solution Architect

Plano, TX · On-site

$60.50 - $79.75/hr

About the Role Geoforce is looking for a Solution Architect -- a technically minded ... You should know when your expertise needs to lead the conversation, when to challenge an assumption ...

Cresta

Solutions Architect

$64.50 - $85/hr

Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation ... The Solutions Architect role at Cresta is dynamic and integral, requiring deep understanding of ...

Geoforce

Solution Architect

Plano, TX · Remote

$64.50 - $85/hr

The Solution Architect works closely with Account Executives and Account Managers to understand ... You should know when your expertise needs to lead the conversation, when to challenge an assumption ...

Cnx

Principal Architect: Google Cloud CX Solutions

Conversational AI Agent Architecture: Design complex conversational flows using Google Agent Studio platforms and Dialog flow CX, employing Gemini and advanced "Playbook" patterns to create adaptive ...

Winwire Technologies

Copilot Architect

Foster City, CA · On-site

$74 - $96.50/hr

Architect and implement prompt strategies, orchestration logic, and conversation flows * Build reusable AI components that support scalability, governance, and reuse * Azure & API Integration

Aroha Technologies

Copilot Lead / Architect

Alameda, CA · On-site

$64 - $87.75/hr

Copilot Lead / Architect Location: Alameda, CA (Hybrid) Employment Type: Full-Time Role Summary We ... Build conversational AI capabilities including trigger phrases, intents, entities, adaptive cards ...

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Conversational Architect information

What is a conversational architect?

A Conversational Architect is a professional who designs, structures, and optimizes interactions between humans and conversational systems such as chatbots, voice assistants, or AI-driven customer service platforms. They are responsible for creating the flow of conversations, ensuring the dialogue is natural and user-friendly, and that it meets business goals. Conversational Architects collaborate with designers, developers, and stakeholders to define user intents, scripts, and responses, as well as to integrate AI and natural language processing technologies. Their work helps ensure that users have a seamless and effective experience when interacting with conversational interfaces.

What are the key skills and qualifications needed to thrive as a conversational architect?

To thrive as a Conversational Architect, you need expertise in linguistics, UX design, and conversational AI, often supported by a degree in computer science, linguistics, or a related field. Familiarity with natural language processing (NLP) platforms, chatbot frameworks, and prototyping tools is typically required. Strong analytical thinking, creativity, and effective communication are key soft skills for designing intuitive and engaging user experiences. These skills ensure that conversational interfaces are user-friendly, context-aware, and aligned with business objectives.

How does a conversational architect typically collaborate with UX designers and developers during the design of conversational interfaces?

Conversational Architects work closely with UX designers to ensure that conversational flows are intuitive, user-friendly, and aligned with overall product goals. They collaborate with developers to translate conversation designs into implementable dialogue systems, often providing detailed scripts, intents, and user journey maps. Regular cross-functional meetings and iterative testing are common, as the team refines the interface based on user feedback and technical constraints. Effective communication and a clear understanding of both design and technical requirements are key to successful project outcomes.

What are popular job titles related to Conversational Architect jobs?

For Conversational Architect jobs, the most frequently searched job titles are:

Infographic showing various Conversational Architect job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 1% Part Time, and 9% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution.

Solutions Architect

San Francisco, CA • On-site

interface.ai
Software Development • 11 - 50 employees
Learn more about interface.aiexternal

$74.25 - $97.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

About Interface.ai
interface.ai is redefining how financial institutions serve their members through agentic AI and conversational AI - and we're doing it in production, at scale, with real outcomes. $30M in Series A funding. Cash-flow positive. A mission that matters: democratizing financial wellness for every American, not just the ones who can afford a private banker.
Key Responsibilities
  • Own the end-to-end solution design for assigned strategic enterprise accounts - from initial scoping through integration go-live - treating every architectural decision as one you will have to live with, not hand off.
  • Design and deliver integration architectures that connect interface.ai's AI platform to a customer's core banking systems (Jack Henry, Fiserv, FIS, Corelation, or equivalent), telephony infrastructure, and contact center stack - accounting for real-world constraints like latency, legacy data models, and compliance requirements, not just demo conditions.
  • Serve as the primary technical point of contact and escalation owner for assigned customer engagements - earning the trust of the customer's CTO and IT leadership in the first conversation and maintaining it through go-live and beyond.
  • Deliver a documented architecture blueprint and integration specification for every engagement before implementation handoff; translate complex system designs into clear, customer-ready diagrams and written specs that can be reviewed at both the engineering and executive level.
  • Act as the escalation owner for production integration issues on assigned accounts; diagnose problems at the system level, drive resolution with urgency, and communicate status to customers and internal stakeholders without waiting to be asked.
  • Participate in pre-sales technical discovery for strategic opportunities where integration complexity warrants early SA involvement.
  • Build reusable integration reference architectures, design documents, and runbooks for the core banking and telephony platforms most common in the customer base - creating assets that scale the team's capacity, not just your own.
  • Contribute structured product and integration feedback to Engineering and Product after each major engagement - surfacing what breaks, what is missing, and what the field is learning in a way that influences the roadmap.

Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience demonstrated through a clear body of production integration work.
  • 6-12 years in B2B SaaS or enterprise technology, with at least 3-5 years in a dedicated Solutions Architect, principal engineer, or technical architect role carrying direct ownership of solution design through go-live.
  • Demonstrated career progression from hands-on engineering or integration work - not purely advisory or consulting - into architecture. Has personally built, debugged, and delivered production integrations, not just designed them on slides.
  • Direct integration experience with core banking platforms (Jack Henry, Fiserv, FIS, Corelation, or equivalent) - understands their API design, data models, authentication patterns, and the constraints that arise in real deployments.
  • Telephony and CCaaS integration fluency - has designed or debugged live implementations involving SIP trunking, PSTN routing, IVR handoff patterns, or voice AI engine connectivity (Genesys, Avaya, Five9, NICE, Twilio, or equivalent).
  • Deep understanding of conversational AI and NLU architecture - can speak credibly to intent routing, confidence thresholds, fallback logic, session management, and model improvement pipelines in both technical and executive conversations.
  • Strong cross-functional operating style - works effectively across Sales, Implementation, Customer Success, Product, and Engineering without creating information silos or becoming a bottleneck.
  • Background in financial services technology or another regulated vertical (healthcare, insurance, government) is a strong plus; familiarity with the compliance posture and change-management constraints of credit unions and community banks accelerates ramp and customer trust.
  • Skilled in using AI and productivity tools - including generative AI for documentation, architecture diagramming, and integration analysis - to move faster without sacrificing the rigor that complex deployments require.

Benefits
100% paid health, dental & vision care
401(k) & financial wellness perks
Daily meals on us
Commuter benefit
Monthly wellness stipend
Claude Enterprise + frontier AI tools for every employee - build with the best
Brand-new 21st-floor SF office at 44 Montgomery - floor-to-ceiling views, worth showing up to
Discretionary PTO + paid parental leave
Mental health, wellness & family benefits
A mission-driven team shaping the future of banking
Why interface.ai
Series A • $30M raised • Cash-flow positive - we're not burning cash hoping the product works. It works. Customers are live, revenue is real, and the mission is one you can explain to your family without a slide deck.
You'll work directly with Bruce Kim (CTO / Co-Founder), who sets the technical bar and goes deep on the hardest problems, and Srinivas Njay (CEO), who is hands-on daily across product and engineering. Founding-team-tier equity, top-of-market base, comprehensive benefits, and a modern San Francisco office worth showing up to. The team is small enough that your judgment shapes everything, and the market is large enough that what you build will matter for a long time.
interface.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

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