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Conversation Design Jobs in Rhode Island (NOW HIRING)

Amazon Connect Architect

Johnston, RI · On-site

$64 - $84.25/hr

... conversational design Experience with Generative AI services including Amazon Bedrock, foundation models, prompt engineering, and RAG architectures Experience in architecting voice, chat, IVR, self ...

Amazon Connect Architect

Johnston, RI · On-site

$64 - $84.25/hr

... conversational design Experience with Generative AI services including Amazon Bedrock, foundation models, prompt engineering, and RAG architectures Experience in architecting voice, chat, IVR, self ...

An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing * Ability ...

Waterfront/Coastal Engineer

Newport, RI · Hybrid

$100K - $140K/yr

Experience with CAD and GIS software a plus. * Excellent technical report writing and communication ... Connecting Conversation Program with a Focus on Professional Development and Opportunities for ...

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Conversation Design information

See Rhode Island salary details

$20

$56

$85

How much do conversation design jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for conversation design in Rhode Island is $56.53, according to ZipRecruiter salary data. Most workers in this role earn between $41.20 and $71.78 per hour, depending on experience, location, and employer.

What is a conversation design?

A Conversation Design job involves creating natural and effective interactions between humans and AI-powered chatbots or voice assistants. Conversation Designers structure dialogues, write bot responses, and ensure the experience feels intuitive and human-like. They consider user psychology, linguistic principles, and technical constraints to optimize conversations. The role often requires collaboration with UX designers, developers, and AI trainers to refine bot interactions.

What are common daily responsibilities for a conversation designer?

As a Conversation Designer, your daily responsibilities often include crafting dialogue flows, writing sample conversations, and collaborating closely with product managers, developers, and UX researchers to refine conversational interfaces. You'll regularly test and iterate on chatbot or voice assistant scripts, analyze user feedback and data, and ensure that conversations are natural, inclusive, and aligned with brand voice. You'll also participate in team meetings to discuss project requirements and deliverables, and may conduct user research or usability testing. This collaboration and cycle of iteration are key to delivering engaging and effective conversational experiences.

What are the key skills and qualifications needed to thrive in conversation design, and why are they important?

To thrive as a Conversation Designer, you need a strong understanding of linguistics, UX/UI principles, and user-centered design, often supported by a background in human-computer interaction, communication, or related fields. Familiarity with conversation design platforms (such as Dialogflow, Amazon Lex, or Microsoft Bot Framework), prototyping tools, and AI technologies is highly valuable. Excellent communication, empathy, creativity, and problem-solving skills help create natural, engaging conversational experiences. These competencies are crucial because they ensure the development of effective, user-friendly interfaces that align with business goals and user expectations.

How to become a conversation designer?

To become a conversation designer, develop skills in user experience, linguistics, and scripting, often through courses or self-study in areas like UX design, natural language processing, or human-computer interaction. Gaining experience with chatbot platforms, voice assistants, and tools like Figma or Adobe XD can be beneficial, along with building a portfolio of conversational flows. A background in communication, psychology, or related fields can also support entry into this role.

What does a conversation design do?

A conversation designer creates the dialogue and interaction flow for chatbots, voice assistants, and other conversational interfaces. They analyze user needs, craft clear and natural language responses, and often use tools like flowcharts or scripting platforms to ensure effective communication. This role requires strong communication skills and understanding of user experience principles.

What are popular job titles related to Conversation Design jobs in Rhode Island?

For Conversation Design jobs in Rhode Island, the most frequently searched job titles are:

Infographic showing various Conversation Design job openings in Rhode Island as of August 2026, with employment types broken down into 1% Internship, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $117,578 per year, or $56.5 per hour.

$120K - $138K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Must Have Technical/Functional Skills
Required Skills
• Conversation Design and UX Writing.
• Prompt Engineering and Generative AI concepts.
• Chatbot, Virtual Assistant, and Voice Bot Design.
• Customer Journey Mapping and Human-Centered Design.
• Conversational AI and LLM fundamentals.
• Strong communication, stakeholder management, and analytical skills.
Preferred Qualifications
• Experience with Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI/Azure OpenAI, or AWS Bedrock.
• Experience designing digital banking, customer service, or contact center conversational experiences.
• Knowledge of BFSI customer journeys, self-service channels, and customer engagement best practices.
Roles & Responsibilities
• Design end-to-end conversational experiences for chatbots, virtual assistants, IVR, and AI copilots.
• Create conversation flows, dialogue trees, user intents, and customer journeys.
• Develop prompts and interaction strategies for Generative AI and LLM-based applications.
• Ensure conversations are natural, context-aware, compliant, and aligned with business objectives.
• Collaborate with business, UX, product, contact center, and engineering teams to define conversational experiences.
• Analyze chatbot and voice bot performance, customer feedback, and usage analytics to continuously improve user experience.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $120,000 - $138,000 a year