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Convergent Jobs (NOW HIRING)

Convergent Research

Program Operations Manager

About Convergent Research Convergent Research is a nonprofit science studio best known for pioneering the Focused Research Organization, or FRO. We architect pivotal infrastructure that removes ...

Convergent Dental, Inc.

Quality Engineer

Waltham, MA · On-site

$90K - $135K/yr

Convergent Dental, Inc. is a privately owned dental equipment and technology company. Our high-energy, high-tech culture is experiencing rapid growth and looking for new team members who can grow ...

Convergent Energy and Power

General Application

Convergent Energy and Power was founded over a decade ago, in 2011 with a mission to build an energy landscape that is less expensive, more reliable, and increasingly sustainable-one that benefits ...

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How much do convergent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for convergent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a convergent job?

A Convergent job typically refers to roles in customer service, sales, or support within a company like Convergys (now part of Concentrix) or similar service-oriented businesses. These positions often involve handling customer inquiries, resolving issues, and providing technical or account support via phone, chat, or email. Strong communication skills, problem-solving abilities, and customer service experience are essential for success in this role.

What is the difference between Convergent vs Network Engineer?

AspectConvergentNetwork Engineer
Required CertificationsConvergent certifications (e.g., Converged Network certifications)CCNA, CCNP, CompTIA Network+
Work EnvironmentTelecommunications, data centers, service providersCorporate offices, ISPs, enterprise networks
Industry UsageTelecom, broadband providersIT, telecommunications, enterprise sectors
Common Search IntentUnderstanding Convergent network rolesNetwork infrastructure setup and management

Convergent professionals focus on integrating voice, data, and video services within telecommunications networks, often working in data centers and service providers. Network Engineers design, implement, and maintain network infrastructure across various industries. While both roles involve networking skills, Convergent specialists emphasize service integration, whereas Network Engineers focus on network architecture and performance.

What is a convergent?

Convergents are professionals who work at the intersection of multiple industries or disciplines, often integrating knowledge and skills from various fields to solve complex problems. The term is also used in mathematics to describe specific fractions that approximate irrational numbers, but in a career context, Convergents are valued for their ability to bridge gaps between technologies, teams, or sectors. Their work often involves innovation, collaboration, and adaptability, making them crucial in rapidly evolving industries.

What are the key skills and qualifications needed to thrive as a convergent billing specialist, and why are they important?

To thrive as a Convergent Billing Specialist, you need strong analytical skills, attention to detail, and a background in finance or telecommunications, often supported by relevant degrees or certifications. Familiarity with convergent billing platforms (such as Amdocs or Oracle BRM), CRM systems, and proficiency in data analysis tools is typically required. Excellent problem-solving abilities, adaptability, and effective communication are crucial soft skills for managing complex billing issues and collaborating across departments. These skills ensure accurate billing processes, customer satisfaction, and efficient integration of multiple service streams within dynamic business environments.

How do professionals in a convergent role typically collaborate with cross-functional teams to drive project success?

In a Convergent role, professionals are often responsible for integrating insights and expertise from multiple disciplines, such as engineering, marketing, and product development. Collaboration is typically achieved through regular meetings, shared project management tools, and open communication channels that encourage knowledge sharing. These professionals act as liaisons who bridge gaps between departments, ensuring that project goals remain aligned and that any challenges are addressed collectively. Successful collaboration in this role relies on strong interpersonal skills and the ability to translate technical concepts for diverse audiences.
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Convergent jobs near you
Infographic showing various Convergent job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 1% Temporary, and 16% Contract. Highlights an 78% Physical, 9% Hybrid, and 13% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

SAP Convergent Charging Architect--Detroit, MI

HUMAC INC.

Detroit, MI • On-site

Other

Posted 9 days ago

Job description

SAP Convergent Charging Architect

Work Location: Detroit, MI


Job Description:
Skill required SAP Convergent Charging
10+ years Experience in BRIM Convergent Mediation and Convergent Charging implementations End to end know-how of BRIM process flow; Exposure in client facing roles; Good exposure in SAP ABAP and Web Service development. Preferable Utility Energy experience.
Experience and Strong knowledge of J2EE (EJB, Servlet/JSP, XML)
Knowledge of BRIM architecture
Experience in HTML, CSS, JavaScript
Strong knowledge of Oracle, SQL programming and tuning, stored procedures
Strong knowledge of Unix, Windows, JVM, Web servers, Application servers
Experienced in security programming and concepts
Extensive hands on experience on SAP Convergent Charging Core tool, Admin tool, Bart tool.
Worked on Chargeable Item Class, Pricing Macro, Charge Plan, Rating & Charging for One Time, Usage and Recurring Charges, Product Cross-Catalog Modelling.
Working experience on Mapping and rating tables.
Have good knowledge on the Provider Contract & Subscriber Account - Billable Item Mapping & Consumption Item Mapping Integration.
Experience in Utility or Telecommunication Industry using Convergent Mediation tool will be great asset with knowledge of following tool functionalities
Data Acquisition (Batch & Real time)
Data Validation
Enrichment & Analysis
Filtering, Error & Duplicate Checks
Merging/Splitting and Correlation
Routing
Format Conversion
Working knowledge and expertise to support (create new/modify existing functionality of) mediation zone workflows responsible for communicating and loading data (usage) into SAP CC or CI directly
Experience of working with usage aggregation policies to build an end to end usage record/file, similarly reverse engineering to break down consolidated usage data into granular level based on requirements downstream (eg. For accounting or revenue allocations etc.)
Adequate product knowledge to support E2E design discussions in an integrated BRIM implementation, running detailed design sessions, adapting to new business requirements, ensuring optimization of building blocks in CM to avoid performance tuning/gaps with high volume data needs

Thanks

Sirisha N

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