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Convergent Customer Service Jobs (NOW HIRING)

Senior Consultant - SAP BRIM CM

Detroit, MI · On-site

$62.25 - $85.25/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

Los Angeles, CA · On-site

$68 - $92.75/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

San Jose, CA · On-site

$73.75 - $100.75/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

Nashville, TN · On-site

$60.75 - $83/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

Chicago, IL · On-site

$65 - $88.50/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

Sacramento, CA · On-site

$67.25 - $91.75/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

Austin, TX · On-site

$62.50 - $85.25/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

Cincinnati, OH · On-site

$60.50 - $82.50/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

San Francisco, CA · On-site

$74.25 - $101.25/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

Mclean, VA · On-site

$63.75 - $87/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

Pittsburgh, PA · On-site

$61.25 - $83.50/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

Saint Louis, MO · On-site

$61.25 - $83.50/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

Miami, FL · On-site

$60.25 - $82.25/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

Senior Consultant - SAP BRIM CM

New York, NY · On-site

$69 - $94/hr

Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation ... Master's degree * 2+ years of client service delivery experience in a consulting or professional ...

$49.75 - $66.25/hr

Provide deep expertise in SAP BRIM Convergent Charging (CC), including both technical and ... Develop and maintain interfaces (REST APIs, SOAP web services) * Conduct fit-gap analysis and ...

Showing results 41-60

Convergent Customer Service information

See salary details

$10

$18

$26

How much do convergent customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for convergent customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What cities are hiring for Convergent Customer Service jobs?

Cities with the most Convergent Customer Service job openings:

What states have the most Convergent Customer Service jobs?

States with the most job openings for Convergent Customer Service jobs include:

What are popular job titles related to Convergent Customer Service jobs?

For Convergent Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Convergent Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Senior Consultant - SAP BRIM CM

Detroit, MI • On-site

Deloitte
Finance and Insurance • 10K+ employees

$62.25 - $85.25/hr

Full-time

Re-posted 7 days ago


Key responsibilities

  • Support clients across the SAP solution lifecycle, including design, build, testing, deployment, and post-go-live activities.

  • Deliver SAP BRIM solutions with a focus on Convergent Mediation to support usage collection, transformation, enrichment, and distribution.

  • Facilitate workshops with stakeholders to define requirements, align on solution design, and support fit-to-standard decision-making.


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz


Job description

Join Deloitte's SAP practice and build a career at the forefront of business transformation, where innovation, industry insight, and leading technology come together to solve complex challenges. You'll work with dynamic teams and leading organizations to modernize core processes, enable digital transformation, and help clients unlock lasting value through SAP-enabled solutions.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Senior Consultant on the SAP team, you will support clients across the solution lifecycle, from business process assessment through design, build, testing, deployment, and post-go-live activities.

  • Deliver SAP BRIM solutions with a focus on Convergent Mediation to support usage collection, transformation, enrichment, and distribution
  • Assess business requirements and design usage-to-cash, billing, and charging processes
  • Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation, routing, aggregation, and error handling
  • Support integration, testing, deployment, and stabilization activities across Convergent Mediation and adjacent SAP solutions, including Convergent Charging, Convergent Invoicing, Contract Accounts Receivable and Payable, Subscription Order Management, Sales and Distribution, Revenue Accounting and Reporting, and SAP S/4HANA Finance
  • Facilitate workshops with business and technology stakeholders to define requirements, align on solution design, and support fit-to-standard decision-making
  • Drive production readiness activities, including monitoring, reconciliation, exception management, and performance optimization

A successful candidate 

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Deloitte's SAP practice helps clients design, implement, and sustain SAP-enabled transformations across core business functions. Our teams combine industry knowledge, functional experience, and technology capabilities to support first-time implementations, business-led enhancements, and large-scale SAP S/4HANA programs.

Professionals in the practice work with leading organizations across industries to modernize operations, improve process performance, and unlock value through cloud, automation, analytics, artificial intelligence, and machine learning.

Qualifications

Required:

  • Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), billing, charging, revenue management, or consulting experience
  • 5+ years of SAP consulting experience supporting solution design and end-to-end delivery in a consulting firm, industry environment, or both
  • 2+ years of functional or techno-functional experience with SAP Convergent Mediation / DigitalRoute Mediation Zone
  • Participation in 2+ full lifecycle SAP BRIM implementations involving mediation, billing, charging, or usage-to-cash processes
  • Experience integrating Convergent Mediation with one or more of the following: Convergent Charging, Convergent Invoicing, FI-CA, SOM, Sales and Distribution, RAR, or SAP S/4HANA Finance
  • Experience with 1+ SAP S/4HANA implementation, transformation, or migration programs, in a SAP BRIM environment
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

  • Master's degree
  • 2+ years of client service delivery experience in a consulting or professional services firm supporting large enterprise transformation engagements
  • Experience with usage-to-cashor subscription-to-bill processes
  • Experience with source-system integration from network, CRM, subscription, provisioning, or third-party platforms
  • Experience with data mapping, event lifecycle controls, reconciliation, exception management, and operational support
  • Current SAP BRIM, SAP Convergent Mediation, or DigitalRoute Mediation Zone certification

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#SAPCORE

#EPCORE

#DeloitteNDO

Qualifications:

Join Deloitte's SAP practice and build a career at the forefront of business transformation, where innovation, industry insight, and leading technology come together to solve complex challenges. You'll work with dynamic teams and leading organizations to modernize core processes, enable digital transformation, and help clients unlock lasting value through SAP-enabled solutions.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Senior Consultant on the SAP team, you will support clients across the solution lifecycle, from business process assessment through design, build, testing, deployment, and post-go-live activities.

  • Deliver SAP BRIM solutions with a focus on Convergent Mediation to support usage collection, transformation, enrichment, and distribution
  • Assess business requirements and design usage-to-cash, billing, and charging processes
  • Configure SAP BRIM Convergent Mediation for source ingestion, event transformation, validation, routing, aggregation, and error handling
  • Support integration, testing, deployment, and stabilization activities across Convergent Mediation and adjacent SAP solutions, including Convergent Charging, Convergent Invoicing, Contract Accounts Receivable and Payable, Subscription Order Management, Sales and Distribution, Revenue Accounting and Reporting, and SAP S/4HANA Finance
  • Facilitate workshops with business and technology stakeholders to define requirements, align on solution design, and support fit-to-standard decision-making
  • Drive production readiness activities, including monitoring, reconciliation, exception management, and performance optimization

A successful candidate 

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Deloitte's SAP practice helps clients design, implement, and sustain SAP-enabled transformations across core business functions. Our teams combine industry knowledge, functional experience, and technology capabilities to support first-time implementations, business-led enhancements, and large-scale SAP S/4HANA programs.

Professionals in the practice work with leading organizations across industries to modernize operations, improve process performance, and unlock value through cloud, automation, analytics, artificial intelligence, and machine learning.

Qualifications

Required:

  • Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), billing, charging, revenue management, or consulting experience
  • 5+ years of SAP consulting experience supporting solution design and end-to-end delivery in a consulting firm, industry environment, or both
  • 2+ years of functional or techno-functional experience with SAP Convergent Mediation / DigitalRoute Mediation Zone
  • Participation in 2+ full lifecycle SAP BRIM implementations involving mediation, billing, charging, or usage-to-cash processes
  • Experience integrating Convergent Mediation with one or more of the following: Convergent Charging, Convergent Invoicing, FI-CA, SOM, Sales and Distribution, RAR, or SAP S/4HANA Finance
  • Experience with 1+ SAP S/4HANA implementation, transformation, or migration programs, in a SAP BRIM environment
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

  • Master's degree
  • 2+ years of client service delivery experience in a consulting or professional services firm supporting large enterprise transformation engagements
  • Experience with usage-to-cashor subscription-to-bill processes
  • Experience with source-system integration from network, CRM, subscription, provisioning, or third-party platforms
  • Experience with data mapping, event lifecycle controls, reconciliation, exception management, and operational support
  • Current SAP BRIM, SAP Convergent Mediation, or DigitalRoute Mediation Zone certification

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#SAPCORE

#EPCORE

#DeloitteNDO

Education:Associate's DegreeEmployment Type:

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