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Convention Ambassador Jobs (NOW HIRING)

Coast Hotels

Convention Services Manager

Seattle, WA · On-site

$77K - $80K/yr

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly ... Convention Services Manager Coast Seattle Downtown Hotel by APA Your company, your values, your ...

coasthotels

Convention Services Manager

Seattle, WA

Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. We are looking for a Convention Services Manager who thrives on creating seamless ...

coasthotels

Convention Services Manager

Seattle, WA · On-site

Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. We are looking for a Convention Services Manager who thrives on creating seamless ...

Legends Global

Guest Services Ambassador

Columbus, OH · On-site

$13.75 - $17.25/hr

... Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest ... visit is a memorable one. Your role is a blend of navigator, information expert, and hospitality ...

ASM Global

Experience Ambassador

Hampton, VA

$13/hr

Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Experience Ambassador at the Hampton Roads Convention Center. Positions ...

ASM Global

Guest Services Ambassador

Columbus, OH · On-site

$13.75 - $17.25/hr

THE ROLE Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center.

ASM Global

Guest Services Ambassador

Columbus, OH

$14.25 - $17.75/hr

THE ROLE Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center.

ASM Global

Guest Services Ambassador

Columbus, OH · On-site

$14.25 - $17.75/hr

THE ROLE Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center.

ASM Global

Experience Ambassador

Hampton, VA · On-site

$13/hr

Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Experience Ambassador at the Hampton Roads Convention Center. Positions ...

ASM Global

Tour Ambassador

Frisco, TX

... conventions. Our intellectual property is our people. It's our expertise that makes up Legends ... The Tour Ambassador will be a dynamic, interactive role within the venue with a specific focus on ...

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Convention Ambassador information

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How much do convention ambassador jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for convention ambassador in the United States is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.04 per hour, depending on experience, location, and employer.

What is a convention ambassador?

Convention Ambassadors are individuals who represent and assist at conventions, conferences, or large events. Their responsibilities typically include welcoming guests, providing information, guiding attendees to various locations, and ensuring a smooth event experience. They serve as the first point of contact for visitors and play a crucial role in creating a positive impression of the event. Convention Ambassadors may also help with registration, distribute materials, and answer questions about schedules or facilities. This role requires strong communication and customer service skills.

How to become a convention ambassador with no experience?

To become a convention ambassador with no experience, focus on developing strong communication and customer service skills, and gain familiarity with event environments. Volunteering at local events or participating in related activities can help build relevant experience and demonstrate enthusiasm for the role.

How does a convention ambassador typically interact with event attendees and support overall event operations?

Convention Ambassadors play a key role in providing a welcoming experience for event attendees by greeting guests, answering questions, and offering directions throughout the venue. They often collaborate closely with event organizers, security, and other staff to ensure smooth event flow and address attendee needs promptly. Ambassadors may also assist with registration, distribute materials, and help coordinate logistics for sessions or activities. This role requires strong communication skills, adaptability, and a customer service mindset to handle diverse attendee inquiries and support the success of the event.

What are the key skills and qualifications needed to thrive as a convention ambassador, and why are they important?

To thrive as a Convention Ambassador, you need excellent customer service skills, event knowledge, and familiarity with venue layouts, typically supported by prior experience in hospitality or event coordination. Proficiency with event management software, registration systems, and communication tools is often required. Outstanding interpersonal skills, problem-solving abilities, and a friendly, approachable demeanor help create positive attendee experiences. These skills are vital for ensuring smooth event operations, addressing attendee needs promptly, and representing the organization professionally.

What qualifications do I need to be a Convention Ambassador?

To become a Convention Ambassador, candidates typically need strong communication and interpersonal skills, a friendly and professional demeanor, and the ability to handle multiple tasks in a fast-paced environment. Prior experience in customer service, event coordination, or hospitality can be beneficial, and some roles may require background checks or specific training provided by the event organizers.

What is the difference between Convention Ambassador vs Event Coordinator?

AspectConvention AmbassadorEvent Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in hospitality or marketingHigh school diploma; often requires experience in event planning or management
Work EnvironmentConvention centers, trade shows, promotional eventsVarious venues including conference halls, outdoor spaces, and corporate offices
Employer & Industry UsageTrade shows, conventions, promotional events in entertainment, marketing, and hospitalityCorporate, non-profit, and private event planning across multiple industries

Convention Ambassadors focus on promoting events, engaging attendees, and representing brands at conventions. Event Coordinators handle the planning, logistics, and execution of events. While both roles involve event-related work, Convention Ambassadors are more customer-facing and promotional, whereas Event Coordinators manage the overall event organization.

More about Convention Ambassador jobs
What cities are hiring for Convention Ambassador jobs? Cities with the most Convention Ambassador job openings:
What states have the most Convention Ambassador jobs? States with the most job openings for Convention Ambassador jobs include:
What job categories do people searching Convention Ambassador jobs look for? The top searched job categories for Convention Ambassador jobs are:
Convention Ambassador jobs near you
Infographic showing various Convention Ambassador job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, 35% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,573 per year, or $21.4 per hour.

Convention Services Manager

Coast Hotels

Seattle, WA • On-site

$77K - $80K/yr

Full-time

Re-posted 13 days ago

Job description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.
Convention Services Manager
Coast Seattle Downtown Hotel by APA
Your company, your values, your career!
Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.
We are looking for a Convention Services Manager who thrives on creating seamless, memorable event experiences and building strong client relationships. This is an opportunity to take ownership of meetings and events from start to finish, working alongside a collaborative team that values service excellence and attention to detail.
If you are passionate about hospitality, enjoy a fast-paced environment, and take pride in delivering exceptional guest experiences-we'd love to hear from you.
What You'll Do
As Convention Services Manager, you will be the primary on-site contact for clients, ensuring their event experience is smooth, organized, and aligned with expectations.
Event Planning & Execution
  • Coordinate and service all assigned group meetings and events from contract handoff through completion
  • Lead BEO / event order meetings and ensure all departments are fully aligned
  • Prepare detailed function resumes and communicate all event details in advance
  • Conduct pre- and post-conference meetings with clients
  • Be present on-site for events, including evenings and weekends, as required
  • Respond to client needs promptly and professionally, delivering a service-first experience

Catering Sales & Revenue Generation
  • Achieve approximately 4-5 catering contracts per month (based on business levels)
  • Develop catering proposals, contracts, and follow-up communications
  • Build relationships that support repeat business and long-term client partnerships

Billing, Systems & Reporting
  • Ensure event billing is accurate and coordinated with Accounting
  • Enter group and reservation details into HMS / CRES systems accurately
  • Maintain CRM data, including activity tracking, notes, and pace reporting
  • Support month-end reporting, forecasting, and event reconciliation

Team & Administrative Support
  • Perform administrative tasks and client communication
  • Coordinate pre-arrival details and amenities to enhance the guest experience
  • Support marketing initiatives and maintain organized sales office practices
  • Contribute to social media engagement in alignment with Coast Hotels brand standards

What You Bring
  • 2-3 years of experience in convention services, catering, or hotel group sales
  • Strong understanding of event planning, banquet operations, and group servicing
  • Experience with hotel systems (HMS / CRES) and CRM platforms
  • Exceptional organizational and time management skills
  • Strong communication and relationship-building abilities
  • Ability to manage multiple events in a fast-paced environment
  • Flexible availability, including evenings, weekends, and holidays

Why Join Coast Hotels?
At Coast Hotels, our Ambassadors are at the heart of everything we do. We are committed to creating an inclusive, supportive workplace where you can grow your career and make a meaningful impact.
  • Collaborative and people-first culture
  • Opportunities for growth and development
  • A dynamic environment where your contributions matter
  • The chance to create exceptional guest and event experiences

If you're ready to take the next step in your hospitality career and be part of a team that values service, accountability, and community-apply today and make an impact with Coast Hotels.
Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted
NO PLACE LIKE COAST !

Apply