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Controlled Substance Manager Jobs in Delaware (NOW HIRING)

Walgreens

Pharmacy Manager

Smyrna, DE · On-site

$56.75 - $66.75/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process ...

Walgreens

Pharmacy Manager

Delmar, DE · On-site

$62.75 - $74/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process ...

Walgreens

Pharmacy Manager

Wilmington, DE · On-site

$63 - $74.25/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process ...

iRecruitMD

Gastroenterologist - Delaware

Wilmington, DE

$388K/yr

DEA registration and controlled substance license (or ability to obtain) * Ability to obtain ... A dedicated business management department that handles billing, compliance, staffing, and ...

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Controlled Substance Manager information

What is a controlled substance manager?

Controlled Substance Managers are professionals responsible for overseeing the procurement, storage, distribution, and documentation of controlled substances within healthcare, research, or pharmaceutical organizations. Their primary duties include ensuring compliance with federal and state regulations, such as those enforced by the DEA, to prevent misuse or diversion of these substances. They also develop and implement policies, conduct audits, train staff, and maintain accurate records to ensure the safe and legal handling of controlled substances.

What are the key skills and qualifications needed to thrive as a controlled substance manager?

To thrive as a Controlled Substance Manager, you need a strong understanding of pharmacy operations, regulatory compliance, and inventory management, often supported by a pharmacy degree or relevant certification. Familiarity with controlled substance tracking systems, DEA regulations, and auditing tools is typically required. Attention to detail, integrity, and strong organizational and communication skills help ensure accurate documentation and effective coordination with staff and regulatory bodies. These skills are essential to maintain legal compliance, prevent diversion, and ensure the safe handling of controlled substances.

What are some common challenges faced by controlled substance managers in maintaining compliance with regulations?

Controlled Substance Managers often face challenges such as keeping up with evolving federal and state regulations, ensuring accurate inventory tracking, and preventing diversion or misuse. They must work closely with pharmacy staff, law enforcement, and regulatory agencies to ensure that all controlled substances are stored, dispensed, and documented properly. Regular audits, staff training, and thorough record-keeping are essential to maintaining compliance and avoiding costly penalties or legal issues.

What cities in Delaware are hiring for Controlled Substance Manager jobs?

Cities in Delaware with the most Controlled Substance Manager job openings:

Controlled Substance Manager jobs near you

Pharmacy Manager

Walgreens

Smyrna, DE • On-site

$56.75 - $66.75/hr

Full-time

Re-posted 15 days ago

Key responsibilities

  • Provides pharmacy consulting services to patients regarding medication use, drug interactions, and healthcare services.

  • Performs pharmacy operations including compounding, dispensing, verifying medications, and ensuring compliance with regulations and company policies.

  • Manages pharmacy workflow, staff performance, inventory, and maintains the pharmacy environment to ensure efficiency and compliance.

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,231 frontline employees who took The Breakroom Quiz

97th of 113 rated pharmacies

Job description

Job Summary:
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
Job Responsibilities:
Patient Experience
  • Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
  • Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.
  • Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Operations
  • Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
  • Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • Reviews, interprets, and accurately dispenses prescribed medications, as required.
  • Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.
  • Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
  • Collaborates with Store Manager to define and develop new strategic business opportunities.
  • Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity
  • Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.
  • Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.
  • Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services
  • Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines
  • Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.
  • Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)
People & Performance Management
  • Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
  • Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.
  • Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.
  • Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.
Training & Personal Development
  • Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.
  • Completes education credits and training, including learning modules, as required by the Company
  • Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.
Communications
  • Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Business Performance Management
  • Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.
Business Planning
  •    Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community

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