Minimum 5+ years of hands-on experience in low-voltage AV, home automation, or IT networking service/support. * Strong technical knowledge of Crestron, Elan, Ubiquiti, Control4, networking (switches ...
Quick apply
Minimum 5+ years of hands-on experience in low-voltage AV, home automation, or IT networking service/support. * Strong technical knowledge of Crestron, Elan, Ubiquiti, Control4, networking (switches ...
Lead Service Technician
Lisle, IL · On-site
$70K - $90K/yr
... home automation, or IT/networking support. * Strong troubleshooting skills across AV systems and networking equipment. * Familiarity with platforms such as Crestron, Control4, Ubiquiti, Sonos, or ...
New
Quick apply
Lead Service Technician
Lisle, IL · On-site
$70K - $90K/yr
... home automation, or IT/networking support. * Strong troubleshooting skills across AV systems and networking equipment. * Familiarity with platforms such as Crestron, Control4, Ubiquiti, Sonos, or ...
New
Service Manager
Lisle, IL · On-site
Minimum 5+ years of hands-on experience in low-voltage AV, home automation, or IT networking service/support. * Strong technical knowledge of Crestron, Elan, Ubiquiti, Control4, networking (switches ...
Quick apply
Service Manager
Lisle, IL · On-site
Minimum 5+ years of hands-on experience in low-voltage AV, home automation, or IT networking service/support. * Strong technical knowledge of Crestron, Elan, Ubiquiti, Control4, networking (switches ...
Lead Service Technician / Service Manager
Lisle, IL · On-site
$60K - $90K/yr
... home automation, or IT/networking support. * Strong troubleshooting skills across AV systems and networking equipment. * Familiarity with platforms such as Crestron, Control4, Ubiquiti, Sonos, or ...
Quick apply
Lead Service Technician / Service Manager
Lisle, IL · On-site
$60K - $90K/yr
... home automation, or IT/networking support. * Strong troubleshooting skills across AV systems and networking equipment. * Familiarity with platforms such as Crestron, Control4, Ubiquiti, Sonos, or ...
... automation. We pride ourselves on delivering high-performance, user-friendly systems tailored to ... Control4, Crestron, Elan, Savant, QSC, or Lutron systems Familiarity with construction plans and ...
Quick apply
... automation. We pride ourselves on delivering high-performance, user-friendly systems tailored to ... Control4, Crestron, Elan, Savant, QSC, or Lutron systems Familiarity with construction plans and ...
Control4 Automation Or information
What are the key skills and qualifications needed to thrive as a Control4 Automation Installer, and why are they important?
To thrive as a Control4 Automation Installer, you need strong knowledge of home automation systems, electrical wiring, and networking, often supported by a relevant technical degree or certification. Expertise in using Control4 Composer software, familiarity with smart home protocols, and a Control4 Certified Installer credential are typically required. Excellent problem-solving, customer service, and communication skills help installers work effectively with clients and troubleshoot issues. These skills ensure seamless system integration, customer satisfaction, and reliable smart home performance.
What are some typical challenges faced by Control4 Automation Specialists when integrating smart home systems in existing properties?
Control4 Automation Specialists often encounter challenges when retrofitting smart technology into existing homes, such as compatibility with legacy wiring, network limitations, and the need to preserve the aesthetic of the property. Addressing these issues may require creative problem-solving, close coordination with electricians, and clear communication with homeowners about possible modifications. The role involves frequent collaboration with other trades and ongoing learning to stay updated with new Control4 device features and integration techniques.
What is a Control4 Automation Or and what do they do?
A Control4 Automation Or, typically referred to as a Control4 Automation Programmer or Specialist, is a professional who designs, installs, and programs home and commercial automation systems using the Control4 platform. They integrate various devices like lighting, audio/video systems, climate control, and security into a unified smart system for easy control and automation. Their responsibilities include system design, hardware installation, software programming, troubleshooting, and customer training to ensure seamless automation and user satisfaction.
What is the difference between Control4 Automation Or and Crestron Automation Technician?
| Aspect | Control4 Automation Technician | Crestron Automation Technician |
|---|---|---|
| Credentials | Certifications like Control4 Certified Installer | Crestron Certified Programmer or Installer |
| Work Environment | Residential and small commercial automation projects | High-end residential and commercial automation systems |
| Industry Usage | Commonly used in smart home setups | Used in luxury homes and corporate environments |
Both Control4 Automation Technicians and Crestron Automation Technicians install and configure home automation systems. Control4 technicians typically work on residential projects with a focus on user-friendly interfaces, while Crestron technicians often handle high-end, complex systems in luxury settings. The choice depends on the project scope and client needs.
What are popular job titles related to Control4 Automation Or jobs in Illinois? For Control4 Automation Or jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Control4 Automation Or jobs in Illinois look for? The top searched job categories for Control4 Automation Or jobs in Illinois are:
What cities in Illinois are hiring for Control4 Automation Or jobs? Cities in Illinois with the most Control4 Automation Or job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 18 days ago
Job description
Benefits:
About the Role:
EOC Audio is seeking an experienced Service Manager to lead our Service Department. As a premier low-voltage systems integrator specializing in high-end residential and commercial audio, video, automation, networking, and golf simulators, we pride ourselves on delivering exceptional ongoing support.
The Service Manager is a critical leadership role responsible for ensuring world-class post-installation support, rapid resolution of service issues, and high client satisfaction. You will combine strong technical expertise with team leadership and operational efficiency to manage all service-related activities.
Key Responsibilities
Team Leadership & Technician Management
Service Operations & Ticket Management
Technical Troubleshooting & Client Support
Process & Workflow Improvement
Client Experience
Required Qualifications & Experience
Highly Desired Skills
What We Offer:
Work with cutting-edge technologies in the most exclusive homes
Competitive salary and benefits package
Opportunities for advancement in a growing, respected company
Supportive leadership and collaborative team environment
High-end tools, vehicles, and ongoing training
- Simple IRA (Matching)
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
About the Role:
EOC Audio is seeking an experienced Service Manager to lead our Service Department. As a premier low-voltage systems integrator specializing in high-end residential and commercial audio, video, automation, networking, and golf simulators, we pride ourselves on delivering exceptional ongoing support.
The Service Manager is a critical leadership role responsible for ensuring world-class post-installation support, rapid resolution of service issues, and high client satisfaction. You will combine strong technical expertise with team leadership and operational efficiency to manage all service-related activities.
Key Responsibilities
Team Leadership & Technician Management
- Directly manage, mentor, and develop a team of service technicians.
- Deploy and schedule technicians to jobs based on skill level, location, and urgency in coordination with the Service Scheduler.
- Conduct regular team meetings, performance reviews, and ongoing training.
Service Operations & Ticket Management
- Oversee the full lifecycle of service tickets from intake to resolution and invoicing.
- Add required parts and materials to jobs accurately and efficiently.
- Ensure timely resolution of service calls and follow-up with clients.
- Monitor open tickets, aging jobs, and escalate critical issues when needed.
Technical Troubleshooting & Client Support
- Provide remote troubleshooting for complex systems including Crestron, Elan, Ubiquiti UniFi, Control4, Sonos, Barco ClickShare, AV over IP, networking, and related low-voltage systems.
- Professionally guide clients through basic troubleshooting steps over the phone or via remote access tools.
- Act as the escalation point for difficult technical issues.
Process & Workflow Improvement
- Continuously improve service processes, response times, and first-time fix rates.
- Maintain accurate records in the service management system.
- Work closely with the Installation, Sales, and Project Management teams to prevent recurring issues.
Client Experience
- Ensure every client interaction reflects EOC Audios high standards of professionalism and expertise.
- Build strong long-term client relationships through reliable support.
Required Qualifications & Experience
- Minimum 5+ years of hands-on experience in low-voltage AV, home automation, or IT networking service/support.
- Strong technical knowledge of Crestron, Elan, Ubiquiti, Control4, networking (switches, access points, firewalls), audio/video distribution, and related systems.
- Proven ability to diagnose and resolve issues remotely.
- Experience managing and scheduling field technicians.
- Solid understanding of service ticketing systems, inventory/parts management, and invoicing processes.
- Excellent communication skills able to explain technical concepts clearly to both technical and non-technical clients.
- Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Valid drivers license and clean driving record.
Highly Desired Skills
- Prior experience as a Service Manager, Service Coordinator, or Lead Technician in an AV/integration company.
- Manufacturer certifications (Crestron, Control4, Ubiquiti, Dante, etc.).
- Experience with project management or service software (e.g., iPoint, ServiceTitan, Jobber, or similar).
- Knowledge of commercial AV systems and conferencing solutions (Barco, etc.).
What We Offer:
Work with cutting-edge technologies in the most exclusive homes
Competitive salary and benefits package
Opportunities for advancement in a growing, respected company
Supportive leadership and collaborative team environment
High-end tools, vehicles, and ongoing training