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Control4 Installer Jobs in Illinois (NOW HIRING)

ETC Florida

Lead Service Technician

Lisle, IL · On-site

$70K - $90K/yr

... world-class post-installation support, rapid resolution of service issues, and high client ... Crestron, Control4, Elan * Ubiquiti UniFi networking (Wi-Fi, switches, firewalls) * Sonos and ...

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EOC Audio, Inc.

AV Sales Representative

Lisle, IL

... Control4, Savant, Elan, Lutron, Sonos, etc.) Collaborate with project management and installation teams to ensure smooth project execution Maintain strong client relationships and ensure satisfaction ...

W3Global Inc.

Service Manager

Lisle, IL · On-site

... Control4, Sonos, Barco ClickShare, AV over IP, networking, and related low-voltage systems ... Work closely with the Installation, Sales, and Project Management teams to prevent recurring issues.

AVDG

Service Support Specialist

Chicago, IL

Perform remote installation of control programs (Control4 / Savant / Crestron / Lutron) Firmware - upload and download * Test integrated systems and components via remote access * Schedule, dispatch ...

AVDG

Service Support Specialist

Chicago, IL · On-site

Perform remote installation of control programs (Control4 / Savant / Crestron / Lutron) Firmware - upload and download * Test integrated systems and components via remote access * Schedule, dispatch ...

Guitar Center

Service Support Specialist

Chicago, IL · Remote

Perform remote installation of control programs (Control4 / Savant / Crestron / Lutron) Firmware - upload and download * Test integrated systems and components via remote access * Schedule, dispatch ...

UControl

Be Seen First

Low Voltage Technician

Downers Grove, IL · On-site

$20 - $30/hr

Utilize power tools and equipment safely and effectively during installation and repair tasks ... Familiar with URC, Lutron, Control4, Control Systems is a plus * Familiar with camera systems and ...

ProSource

Master Technician

Chicago, IL · On-site

$70K - $90K/yr

Works with other installers and independently, in the completion of installs and service calls ... CEDIA ESTIII and Control4 Tech 2 certifications * Completion of Alarm.com Academy * Completion of ...

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Control4 Installer information

What are the key skills and qualifications needed to thrive as a Control4 Installer, and why are they important?

To thrive as a Control4 Installer, you need a solid understanding of home automation, electrical systems, and networking, typically supported by relevant technical training or certification. Familiarity with Control4 Composer software, low-voltage wiring, and integration of AV and smart home devices is essential. Excellent problem-solving skills, attention to detail, and strong customer service abilities help installers excel in client interactions and troubleshooting. These competencies ensure seamless system installations, high customer satisfaction, and reliable, safe smart home solutions.

What are some common challenges faced by Control4 Installers during home automation projects?

Control4 Installers often encounter challenges such as integrating new automation systems with existing home infrastructure, troubleshooting compatibility issues between devices, and managing client expectations regarding system capabilities. Each project can vary significantly based on the home's size, construction, and the client's specific requirements, which requires strong problem-solving skills and adaptability. Effective communication with both clients and team members, as well as staying current with the latest Control4 updates and best practices, helps ensure smooth installations and satisfied customers.

What are Control4 Installers?

Control4 Installers are professionals who specialize in setting up and configuring Control4 home automation systems. They are trained to integrate various smart devices—such as lighting, security, audio/video, and climate control—into a unified system that can be managed through Control4 interfaces. These installers ensure that all components work seamlessly together and provide guidance to homeowners on how to use their new smart home features. Their work often includes wiring, programming, and troubleshooting to deliver a customized automation experience.

What is the difference between Control4 Installer vs AV Installer?

AspectControl4 InstallerAV Installer
CertificationsControl4 certification, AV industry certificationsAV certifications, such as CTS or AVIXA
Work EnvironmentResidential and commercial smart home systemsAudio-visual equipment setup in various settings
Industry UsageSmart home automation, home theater integrationAudio/video equipment installation, system calibration

Control4 Installers specialize in installing and configuring Control4 smart home systems, focusing on automation and integration. AV Installers work on a broader range of audio-visual equipment, including home theaters and conference rooms. While both roles require technical skills and certifications, Control4 Installers focus more on home automation platforms, whereas AV Installers handle diverse AV hardware. Understanding these differences helps clients choose the right professional for their needs.

What are popular job titles related to Control4 Installer jobs in Illinois? For Control4 Installer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Control4 Installer jobs in Illinois look for? The top searched job categories for Control4 Installer jobs in Illinois are:
What cities in Illinois are hiring for Control4 Installer jobs? Cities in Illinois with the most Control4 Installer job openings:
Control4 Installer jobs near you

Lead Service Technician

ETC Florida

Lisle, IL • On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Position Overview

EOC Audio (ETC Florida's Sister Company)  is seeking a skilled and customer-focused Service Technician / Customer Support Specialist to lead our Service Department. As a premier low-voltage systems integrator specializing in high-end residential and commercial audio, video, automation, networking, and golf simulators, we pride ourselves on delivering exceptional ongoing support. 
The Service Technician /Customer Support Specialist is a critical leadership role responsible for ensuring world-class post-installation support, rapid resolution of service issues, and high client satisfaction. You will combine strong technical expertise with team leadership and operational efficiency to manage all service-related activities.
Key Responsibilities

Customer Service & Client Support

  • Serve as a primary point of contact for clients needing service or technical assistance.
  • Provide professional, friendly, and clear communication with clients via phone, email, and remote tools.
  • Walk clients through basic troubleshooting steps and ensure they feel supported throughout the process.
  • Deliver a high-quality customer experience on every interaction.
Service & Ticket Management

  • Respond to service requests and manage assigned tickets from intake through resolution.
  • Document all work performed, including troubleshooting steps, parts used, and final resolution.
  • Ensure timely follow-up with clients to confirm issues are resolved.
  • Accurately add required parts and materials to service jobs.
Technical Troubleshooting
Diagnose and resolve issues involving systems such as: 
  • Crestron, Control4, Elan 
  • Ubiquiti UniFi networking (Wi-Fi, switches, firewalls) 
  • Sonos and distributed audio systems 
  • AV over IP and video distribution 
  • Barco ClickShare and conferencing systems
  • Perform both remote troubleshooting and on-site service calls as needed.
  • Escalate complex issues appropriately while continuing to support resolution efforts.
Field Service & Maintenance

  • Travel to client locations to perform service calls, maintenance, and system adjustments.
  • Test systems to ensure proper operation after service completion.
  • Identify potential issues and proactively recommend solutions to clients.
Team Collaboration & Process Support

  • Work closely with other technicians, installers, and project teams to resolve issues efficiently.
  • Provide feedback on recurring issues to help improve system design and installation practices.
  • Maintain accurate records in the service management system.
Required Qualifications & Experience

  • 3–5+ years of hands-on experience in low-voltage AV, home automation, or IT/networking support.
  • Strong troubleshooting skills across AV systems and networking equipment.
  • Familiarity with platforms such as Crestron, Control4, Ubiquiti, Sonos, or similar systems.
  • Ability to diagnose and resolve technical issues both remotely and in person.
  • Experience working with service ticketing systems.
  • Excellent communication and customer service skills.
  • Organized and able to manage multiple service requests simultaneously.
  • Valid driver’s license with a clean driving record.
Highly Desired Skills

  • Prior experience in a Service Technician or customer support role within an AV or integration company.
  • Manufacturer certifications (Crestron, Control4, Ubiquiti, etc.).
  • Experience with service software such as ServiceTitan, Jobber, or similar tools.
  • Knowledge of commercial AV or conferencing systems.
What Success Looks Like in This Role

  • Service issues are resolved quickly and correctly the first time.
  • Clients consistently report a positive, professional experience.
  • Service tickets are well-documented and completed efficiently.
  • You become a trusted technical resource for both clients and team members.
 
Benefits & Compensation:

·      Fulltime Salary: 70-90k/ year
·       Expense Reimbursements
·       Health / Dental / Vision Insurance
·       Simple IRA: Company matches up to 3%
·       PTO
·       Paid Holidays