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Contractual German Speaking Customer Service Jobs

IQVIA

Clinical Trial Psych Rater - German Speaking Location: Remote/Virtual Hours: Estimated 10-16 hours ... services, dedicated to driving healthcare forward. We partner with the world's leading ...

Healy World

German Language Lead

Louisville, CO · On-site

$80 - $100/hr

We are looking for a German Language Lead to drive our member experience in German speaking markets ... Work closely with the Customer Relations team to ensure consistent and high quality customer ...

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How much do contractual german speaking customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for contractual german speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Contractual German Speaking Customer Service vs German Speaking Customer Support Agent?

AspectContractual German Speaking Customer ServiceGerman Speaking Customer Support Agent
CredentialsTypically requires language proficiency and customer service experienceSimilar credentials, often with additional technical knowledge
Work EnvironmentUsually contract-based, remote or office settingOften similar, may include call centers or remote roles
Employer & IndustryCommon in outsourcing, multinational companiesSimilar, in various industries like tech, retail, telecom
Search & Comparison IntentHigh overlap, both roles involve customer communication in German

Both Contractual German Speaking Customer Service and German Speaking Customer Support Agent roles involve assisting customers in German, often requiring similar skills and credentials. The main difference lies in employment type, with contractual roles typically being temporary or project-based, while support agents may be employed directly by companies. Both roles are prevalent in outsourcing and multinational industries, serving similar customer needs.

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Clinical Trial Psych Rater - German Speaking

IQVIA

San Antonio, TX • Remote

Part-time

Re-posted 13 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 226 rated it services

Job description

Clinical Trial Psych Rater - German Speaking

Location: Remote/Virtual
Hours: Estimated 10-16 hours per month
Role: Clinical Specialist

About IQVIA

IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services, dedicated to driving healthcare forward. We partner with the world's leading pharmaceutical, biotechnology, and medical device companies to improve patient outcomes and accelerate innovation. Our team combines deep scientific expertise with cutting-edge technology to deliver high-quality data and insights that shape the future of clinical trials.

Position Overview

The Clinical Specialist plays a key role in ensuring the integrity and reliability of clinical trial data. This position involves reviewing scales administered by raters to confirm standardized assessment practices. Responsibilities include evaluating assessment quality, engaging in live discussions with raters to provide guidance on methodology and scoring techniques, and supporting rater performance through functional assessments (e.g., mock interviews). Additional tasks may include assisting with communication materials and documentation.

Key Responsibilities

  • Participate in all required orientation, training, and calibration activities.

  • Review case data and prepare for rater discussions, ensuring all relevant documents and scale items are available.

  • Conduct live interactions with raters to provide feedback and guidance on assessment methodology and scoring.

  • Complete assigned tasks and rater interactions according to schedule.

  • Submit all required documentation accurately and on time.

Required Qualifications

  • Education: Master's degree (MA/MS) in Psychology, Counseling, Psychiatric Nursing, or Social Work (or equivalent). MD, DO, or PhD preferred.

  • Experience:

    • Minimum 3 years administering psychiatric assessments, rating scales, and/or structured clinical interviews (specifically MINI; MADRS; CAPS; PCL-5; CSSRS; CGI: OR MINI; PANSS; AIMS; BARS; LSAS; PGI-S)

    • Minimum 3 years of clinical experience with psychiatric populations.

    • Minimum 3 years administering scales in clinical research trials (excluding graduate/doctoral research).

    • Experience in CNS trials preferred.

  • Skills:

    • Strong interpersonal and communication skills for professional interaction at all levels.

    • Excellent organizational skills, attention to detail, time management, and problem-solving ability.

    • Proficiency with Windows and Microsoft Office applications.

Language Requirement

Current openings require fluency in English and native-level proficiency in German.

#LI-DNP #LI-Remote #LI-HCPN

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

What IQVIA employees say

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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