Contracted Case Manager Jobs in Toronto, ON (NOW HIRING)

Discover What's Possible at BetMGM

Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business.
As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include:

• Medical, Dental, Vision, Life, and Disability Insurance

• Registered Retirement Savings Plan (RRSP), Tax Free Savings Account (TFSA), and Deferred Profit Sharing Plan (DPSP)

• Professional development reimbursement and ongoing skills training opportunities

• Employee resource groups

• Swag, ticket giveaways, and more!

At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.

Location: Toronto, Ontario - Hybrid

BetMGM is currently recruiting for a Manager, AML Compliance to fill a temporary vacancy at our Toronto, Ontario office. This is a full-time, hybrid position, with some in-office days required.
Reporting to the Sr. Manager, AML Compliance; the Manager, AML Compliance is responsible for assisting in the development, implementation, and oversight of the Anti Money Laundering (AML) and Counter Terrorist Financing (CTF) compliance program for BetMGM. This role ensures adherence to all applicable Canadian regulatory requirements, including the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), FINTRAC guidance, and any relevant provincial gaming regulations. The Manager, AML Compliance provides leadership, conducts risk assessments, oversees investigations, and ensures BetMGM maintains a strong culture of compliance.

• Develop, maintain, and enhance the casino's AML/CTF compliance program in accordance with FINTRAC requirements.

• Establish and update AML policies, procedures, and internal controls.

• Ensure effective implementation of Know Your Customer (KYC), Enhanced Due Diligence (EDD), and ongoing monitoring processes.

• Monitor changes to Canadian federal and provincial regulations and ensure BetMGM remains compliant.

• Act as a primary resource for the business groups and escalation point for suspicious activity and AML matters

• Lead and maintain BetMGM's enterprisewide AML risk assessment.

• Oversee customer risk rating processes and monitor highrisk accounts.

• Manage regular provincial Regulatory deliverables

• Supervise review of unusual player behaviour, fraud indicators, and transaction patterns.

• Ensure processes for transaction monitoring, sanctions screening, and PEP (Politically Exposed Persons) screening are effective and up to date.

• Develop and deliver AML/CTF training for employees and management, and maintain training records to ensure annual refresher courses are completed

• Ensure training meets FINTRAC and provincial regulator standards.

• Prepare reports for senior leadership and management committees, as necessary.

• Track and implement audit remediation actions and program improvements.

• Manage and provide coaching to AML analysts and other Compliance staff as necessary

• Foster a strong culture of integrity, ethics, and compliance.

• Strong leadership qualities, sound judgement, decision making and problem-solving skills

• Confidentiality is an essential element of this job

• Able to work under pressure and manage multiple priorities

Qualifications

• Bachelor's degree strongly preferred in related field (e.g. criminology, law, business, finance)

• Proof of authorization/eligibility to work in Canada

• 5+ years of experience in AML/CTF, preferably within gaming, fintech, online gambling, or financial services.

• Strong knowledge of the PCMLTFA, FINTRAC guidelines, and Canadian AML regulatory framework.

• Experience with transaction monitoring tools, data analysis, and case management systems.

• Excellent analytical, investigative, and reporting skills.

• Ability to communicate proficiently and effectively in English, both in spoken and written form

• Must possess a knowledge of FINTRAC FWR and batch reporting

• Strong interpersonal skills with the ability to communicate effectively to members of different backgrounds and levels of experience

• Ability to work independently, with a high-level of personal initiative and motivation.

• Recognized AML certifications preferred (e.g. CAMS)

The compensation for this position is expected to be in the range of $107200 to $132200, including salary, vacation pay, and statutory entitlements. Actual pay will bedeterminedbased on experience and other job-related factorspermittedby law. Factors which may affect starting pay within this range may include skills, education,experienceand other qualifications of the successful candidate.

It is a condition of employment in this position that the employee is and remains lawfully eligible to work in Canada.
Gaming Compliance & Licensing Requirements
As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.
In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.

About BetMGM
BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.
BetMGM welcomes and encourages applications for people with disabilities. Accommodations are available on request for job applicants and candidates taking part in all aspects of the recruitment and selection process. Please contact leaves@betmgm.com if you need accessibility accommodation during the application process.

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

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