Contract Voice Research Task Jobs (NOW HIRING)

About Us

We are a leading telecommunications organization headquartered in Albany, New York, providing advanced high-bandwidth connectivity solutions including Ethernet, wavelength, dark fiber, dedicated Internet access, data center, cloud, and voice services. Our customers include national cellular providers, wireline carriers, and enterprise clients across diverse industries.

Position Summary
The Contract Specialist is responsible for preparing, reviewing, negotiating, and managing contracts to ensure accuracy, compliance, and alignment with organizational policies and legal requirements. This role supports business operations by safeguarding company interests, minimizing risk, and ensuring contractual obligations are clearly defined and fulfilled.

Key Responsibilities

• Draft, review, and revise contracts, amendments, renewals, and related documents.
• Ensure contract terms comply with company policies, legal standards, and regulatory requirements.
• Collaborate with legal, finance, procurement, sales, and other stakeholders to resolve contract issues.
• Negotiate terms and conditions with clients, vendors, and partners.
• Track contract milestones, deliverables, deadlines, and renewal dates.
• Maintain accurate contract records and documentation in contract management systems.
• Identify risks and propose mitigation strategies.
• Support audits by providing requested documentation and contract details.
• Analyze contract language and recommend process improvements for efficiency and consistency.

Documentation, Templates & Process Improvement

• Oversee the preparation and continuous improvement of contract templates, proposal documents, and standard response materials.
• Maintain, augment, and improve libraries of reusable components, templates, and processes to reduce turnaround time and improve quality across bids and contracts.
• Ensure proper documentation, version control, and retention of all contracts and proposal-related materials within designated systems.

Preferred Skills

• Experience working in a regulated or corporate environment.
• Ability to manage multiple contracts and deadlines simultaneously.
• Familiarity with legal concepts and risk assessment.
• Strong problem-solving and stakeholder management skills

Education and Experience

• Bachelor’s degree in business, legal studies, finance, or a related field (or equivalent experience).
• Proven experience in contract administration, proposal support, contract management, or a related role.
• Strong knowledge of contract terminology, compliance standards, and negotiation practices.
• Excellent attention to detail, analytical skills, and organizational abilities.
• Strong written and verbal communication skills.
• Experience in telecommunications, technology, or a regulated commercial environment is a plus
• Proficiency with contract management software and Microsoft Office Suite

About FirstLight

FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.