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Contract Voice Research Task Jobs (NOW HIRING)

Decagon

Staff Research Engineer, Voice + Speech

New York, NY · On-site

$200K - $400K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Voice Research Engineer, you'll lead the development of the models and ... task completion * Build and iterate on end-to-end models and pipelines that optimize for quality ...

Decagon

Senior Research Engineer, Voice + Speech

New York, NY · On-site

$200K - $400K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Voice Research Engineer, you'll lead the development of the models and ... task completion * Build and iterate on end-to-end models and pipelines that optimize for quality ...

Gallagher

Network Voice Engineer - Contract

Rolling Meadows, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... voice systems. Please note additional position details below: * This is a contract position, W-2 ... Ability to work independently and manage multiple tasks simultaneously. * Strong attention to ...

Mercor

ML Research Engineer - PhD

San Francisco, CA · Remote

$75 - $90/hr

Human Baseliner for Open-Ended ML Research Tasks Type: Contract Compensation: $75-$90/hour Location: Remote Commitment: 20+ hours/week Role Responsibilities * Attempt open-ended machine learning ...

Mercor

Voice Actor - Southern Accent Expert

New York, NY · Remote

$50/hr

About the job Mercor connects elite creative and technical talent with leading AI research labs ... Contract Compensation: $50/hour Location: Remote Duration: 1-2 weeks Commitment: 5-10 hours/week ...

Decagon

Senior Research Engineer, Voice + Speech

Manhattan, NY · On-site

$115K - $158K/yr

As a Senior Research Engineer specializing in Voice and Speech, you will lead the development of ... task completion • Build and iterate on end-to-end models and pipelines that optimize for quality ...

Apogee Engineering, LLC

Lead Voice Engineer

Andrews, MD · On-site

... EACN) support task order, which provides Command, Control, Communications (C3) services for ... This position is contingent upon contract award.*** Responsibilities * Provide Voice Engineer Tier ...

Synergis

Cisco Collaboration Voice Engineer

Atlanta, GA · On-site

$55 - $60/hr

Resolve Cisco UC Manager 14.x problems through research, installation and customization, network ... task efforts. * Document engineering standards and proposals or recommendations for voice or ...

New

Cresta

Lead Engineer - AI Agent Voice Experience

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will partner closely with applied researchers, product managers, designers, forward deployed ... Hands-on experience with ASR quality metrics such as WER and task-level evaluation methodologies.

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As of Aug 16, 2026, the average hourly pay for contract voice research task in the United States is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $39.66 per hour, depending on experience, location, and employer.

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Staff Research Engineer, Voice + Speech

Decagon

New York, NY • On-site

$200K - $400K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We're an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
About the Team
Read more about the research team's work here: https://decagon.ai/blog/introducing-decagon-labs
The Research team develops the model and decision-making stack that powers Decagon's conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments.
Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale.
About the Role
As a Voice Research Engineer, you'll lead the development of the models and algorithms that power Decagon's industry-leading, real-time voice agents, and drive them all the way into production. You'll own multi-quarter initiatives that advance speech understanding, naturalness, turn-taking, and resilience in real-world conditions. You'll design and implement frontier approaches for training, evaluation, and orchestration across the voice agent.
We're looking for strong engineers who want to build the core models and algorithms behind our AI agents. People here own their work end-to-end, ship real improvements, and are trusted to make high-impact technical decisions.
In this role, you will
  • Lead research and engineering efforts to improve core conversational capabilities in production, including instruction following, retrieval, memory, and long-horizon task completion
  • Build and iterate on end-to-end models and pipelines that optimize for quality, efficiency, and user experience
  • Partner with platform and product engineers to integrate new models into production systems
  • Break down ambiguous research ideas into clear, iterative milestones and roadmaps.
  • Mentor other researchers/engineers, set technical direction, and establish best practices for applied research and engineering

Your background looks something like this
  • 10+ years of experience in AI/ML engineering or research.
  • Prior experience post-training and deploying LLMs in production environments.
  • Fluency in Python and modern ML tooling (training, evaluation, data pipelines)
  • Track record of taking research ideas from prototype → reliable, measurable production impact
  • Ability to define a roadmap, break ambiguity into milestones, and lead cross-functional execution

Compensation
$200K - $400K + Offers Equity
Benefits
We proudly offer the following benefits for our full-time employees:
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

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