Contract Service Manager Jobs in California (NOW HIRING)

Responsibilities
The RN Clinic Supervisor provides leadership and management of the InnovAge clinic. They are responsible for the supervision of assigned staff providing guidance and monitoring the performance of the clinic staff and the direct care given to the participants. The Clinic Nurse Supervisor is familiar with a variety of the RN, LPN, MA, Outside Scheduler, Clinic Clerk, PCW and CNA practices and department procedures and relies on experience and judgment to plan and accomplish goals. The Clinic Nurse Supervisor in this position works closely with therapy staff, social services, physicians, administrative staff, patients and their families.
Participant Nursing - 40%

• Monitors compliance with all applicable licensing, certification and accreditation requirements.
• Serves as a member on various committees both within and outside of the agency as requested by the Home Care and Clinic Service Manager.
• Manages the flow of clinic by overseeing appointment bookings, triaging and gate keeping in conjunction with primary care and staff. Ensures that participants are cared for in a timely and appropriate fashion.
• Observes, records, and reports participant's condition and reaction to drugs and treatments to physicians responsible for treatment.
• Coordinates participant care with outside contract service providers including nursing homes, assisted living, lab, oxygen and others.
• Manages and reviews the records and charts of participants for pertinent information and staff documentation, performs documentation as necessary.
• Encourages team building by coaching and mentoring staff as needed and training home care and clinic staff to function independently.
• Follows up and communicates with weekend and after hour staff as appropriate.
• Instructs participants and family regarding medications and treatment instructions.
• Administers medications, provides training in self-administration of all non-scheduled medications and monitors medication compliance.
• Provides health counseling to participants and their families on an individual or group basis.
• Assists in the examination, assessment, evaluation testing and treatment of participants.
• Perform rounds at the ADHC for the purpose of triaging and administering to the concerns of participants and Day Center staff. Documents, charts and communicates results from rounds thoroughly.
• Ensure that exam rooms and/or triage area is stocked for necessary supplies and materials and that a list of medical supplies is maintained by appropriate staff.
• Effectively communicates in interdisciplinary team meetings, family meetings, and clinic meetings.
  Participates within the interdisciplinary team in the formulation of Plans of Care for InnovAge PACE program participants, as well as in other interdisciplinary team settings that plan, coordinate and monitor the care of InnovAge PACE program participants

Supervision & Administration - 60%

• Effectively supervises and manages direct reports and provides, by example and leadership, motivation and direction to employees of the organization.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under direction of supervisor and in partnership with Human Resources), addressing complaints and resolving problems.
• Ensures annual employee performance reviews are conducted in a timely and effective manner. Evaluates performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives.
• Assists with performance management of clinic staff in collaboration with the Home Care and Clinic Services Manager.
• Provides guidance to staff and team members that is consistent with both state law and company policy.
• Orients and educates contract Clinic and Home care staff on InnovAge PACE systems and goals.
• Solicits ideas from staff for ongoing improvement in the efficient functioning of the Clinic and Home care department.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under direction of the Home Care and Clinic Service Manager and in partnership with Human Resources), addressing complaints and resolving problems.
• Additional work functions and duties may be assigned

REQUIRED

• Bachelor's Degree in Nursing
• Current State License Registered Nurse
• Current First Aid and BLS certifications are required prior to hire. Acceptable vendors for certifications are from either American Heart Association and/or American Red Cross.
• 5+ clinical nursing experience
• 1+ experience working with the frail or elderly
• 2+ years supervisory or management experience.

PREFERRED

• Community and geriatric nursing
• Bilingual

Benefits
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.
InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.
Applicants are considered until the position is filled.
Posted Pay Range
$110,600 - $143,800
Additional Information
Compensation Disclaimer
The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.
Attention Florida Applicants
This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
Agency Disclaimer
InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.
Fraud Disclaimer
InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.
Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com.
At no point in our hiring process will InnovAge:

• Request payment from candidates for equipment, background checks, onboarding, training, or any other employment-related purpose
• Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems

If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.
If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to HRAnswers@innovage.com or apply directly through our official career site to ensure the opportunity is legitimate.
Your trust matters to us, and we appreciate your interest in joining InnovAge.