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Contract Remote Technical Account Manager Jobs in Georgetown, TX

ActivTrak

Associate Technical Account Manager

Austin, TX · Remote

We are seeking a driven and customer-obsessed Associate Technical Account Manager (TAM) to serve as ... Position is remote within the US * Minimal travel * Limited physical demands This is an incredible ...

ActivTrak

Associate Technical Account Manager

Austin, TX · On-site +1

We are seeking a driven and customer-obsessed Associate Technical Account Manager (TAM) to serve as ... Position is remote within the US * Minimal travel * Limited physical demands This is an incredible ...

Motive Companies

Account Manager (Remote)

Austin, TX · Remote

$110K - $130K/yr

Partner with technical experts, leadership, product teams, and customer success to win complex ... and contract execution. * Build Executive Relationships: Engage operations leaders, engineering ...

Motive Companies

Account Manager (Remote)

Austin, TX · Remote

$110K - $130K/yr

Partner with technical experts, leadership, product teams, and customer success to win complex ... and contract execution. * Build Executive Relationships: Engage operations leaders, engineering ...

Showpad

Enterprise Account Manager

Austin, TX · On-site +1

Remote US About the position: We are seeking an Account Manager, Enterprise to bring hyper growth ... Negotiate contracts / SLA's that achieve company objectives * Effectively use the resources of the ...

DSV Global Transportation

Account Manager

Austin, TX · On-site +1

$84K - $95K/yr

Motivated self-starter able to work in a client environment with a remote team * Demonstrated ... account management * Ability to handle multiple tasks simultaneously * Team orientation ...

Meta

Manager, Technical Accounting and Policy

Austin, TX · On-site +1

$173K/yr

Manager, Technical Accounting and Policy Responsibilities: * Evaluate accounting implications for ... contract structuring * Work with international teams to bridge US GAAP to IFRS * Partner with SEC ...

APR

Commercial Lines Account Manager

Austin, TX · On-site +1

$70K - $80K/yr

Austin, Texas | Hybrid (willing to consider fully remote for the right candidate) Job Overview: The ... enhance technical knowledge and capabilities. Qualifications: * A minimum of 5-7 years of ...

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All JobsContract Technical Account JobsContract Remote Technical Account Manager JobsContract Remote Technical Account Manager Jobs in Georgetown, TX

Contract Remote Technical Account Manager information

See Georgetown, TX salary details

$37.2K

$80.3K

$157K

How much do contract remote technical account manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for contract remote technical account manager in Georgetown, TX is $80,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $93,400.00 per year, depending on experience, location, and employer.

What is a contract remote technical account manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as a contract remote technical account manager?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by contract remote technical account managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What job categories do people searching Contract Remote Technical Account Manager jobs in Georgetown, TX look for?

The top searched job categories for Contract Remote Technical Account Manager jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Contract Remote Technical Account Manager jobs?

Cities near Georgetown, TX with the most Contract Remote Technical Account Manager job openings:

Contract Remote Technical Account Manager jobs near you
Infographic showing various Contract Remote Technical Account Manager job openings in Georgetown, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $80,300 per year, or $38.6 per hour.

Associate Technical Account Manager

Austin, TX • Remote

ActivTrak
Internet and IT • 51 - 200 employees
Learn more about ActivTrakexternal

Full-time

Posted 20 days ago

Job description

Our Technical Support team is at the heart of our customer-first approach, dedicated to delivering exceptional support and fostering user success. As trusted advisors, we pride ourselves on exceeding customer expectations through effective communication, innovative problem solving, and a proactive service ethos.

We are seeking a driven and customer-obsessed Associate Technical Account Manager (TAM) to serve as a technical resource to some of ActivTrak's larger or more strategic customers. Partnering with our Customer Success Managers (CSMs), the TAM will manage the technical needs of assigned accounts, maintaining focus on the customer's business goals to improve their overall technical health and maximize value from their ActivTrak investment.

The ideal TAM has a high level of technical aptitude and resourcefulness, and will quickly absorb extensive knowledge of the ActivTrak platform and related products in order to effectively support customers.

Key Responsibilities:

  • Manage the support ticket queue for assigned accounts:
    • Employ active, empathetic listening to deeply understand customer scenarios, and lead cross-functional collaboration to deliver creative troubleshooting and tailored solutions.
    • Relay customer feedback and patterns to aid in product improvement.
    • Create and monitor engineering tickets for high-severity or complex cases, advocating for customers by providing proper impact analysis, ensuring accountability, and driving progress toward resolution.
    • Provide clear and frequent communication throughout the support process, scheduling and leading calls when necessary to enhance efficiency.
  •  Prepare and present Health and Configuration Checks:
    • Collaborate with ActivTrak Sales and Success teams throughout the customer lifecycle to deliver impactful customer engagements.
    • Review account configuration and data, share best practices, and identify actionable recommendations that will provide added value in line with the customer's goals and objectives.
  • Provide miscellaneous technical support for unassigned accounts that require active mitigation as flagged by Customer Success.

Requirements

  • 2-3 years of experience in customer-facing technical support roles such as: Technical Account Management, Technology Consulting, Technology Solutions Development, Solutions Architecture, Cloud Computing, System Management, Technical Support Engineering.
  • Advanced experience troubleshooting web applications and both Windows and MacOS operating systems.
  • SQL and Python scripting experience.
  • Networking knowledge such as Routing, Firewalls, Proxies, and general knowledge of cloud security applications.
  • Familiarity with system and policy management applications such as GPO.
  • Familiarity with cloud services such as Azure AD, Intune, BigQuery.
  • Familiarity with BI applications such as PowerBI, Tableau, Google Looker Studio.
  • Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of an organization.
  • Ability to explain complex technical concepts in business-friendly terms.
  • Ability to confidently adapt to unexpected turns in a conversation while staying focused on key objectives.
  • Ability to map business requirements into technical features and explain customer needs to internal partners.
  • Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects.

Benefits

Work environment
  • Position is remote within the US
  • Minimal travel
  • Limited physical demands 

This is an incredible opportunity to embark on an exciting journey with a dynamic, VC-backed company.  If you have a proven track record of creative thinking, a drive for learning, and a deep commitment to collaboration, we want to talk to you!

ActivTrak is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ActivTrak does not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, protected veteran status, gender identity, or any other factor protected by applicable federal, state or local laws. 

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