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Contract Remote Inbound Customer Service Representative Jobs in Whitby, ON

Nestle

Customer Service Representative

North York, ON · Remote

CA$58K/yr

... contract) Location: located at 25 Sheppard Ave W, North York, ON M2N 6S8; Remote A little bit about ... The Customer Service Representative is responsible for handling all inbound calls from clients and ...

Aspire Lifestyles

Be Seen First

Remote Bilingual Travel Customer Service Representative

Markham, ON · Remote

CA$24 - CA$26/hr

Remote Bilingual Travel Customer Service Representative Location: Remote - Ontario, Canada Start ... In this role, you will respond to inbound requests through phone, email, and chat, providing ...

Financeit

Sales Specialist (Contract, Remote)

Toronto, ON · Remote

CA$50K - CA$60K/yr

Our platform helps businesses close more sales by offering customers affordable monthly payment ... This is a fully remote, commission-based role within Canada, offered as an ongoing contract ...

Financeit

Sales Specialist (Contract, Remote)

Toronto, ON · Remote

CA$50K - CA$60K/yr

Our platform helps businesses close more sales by offering customers affordable monthly payment ... This is a fully remote, commission-based role within Canada, offered as an ongoing contract ...

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Contract Remote Inbound Customer Service Representative information

How much does Amazon pay for remote customer service?

Amazon's remote inbound customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or incentives.

How to make 2000 a week working from home?

A Contract Remote Inbound Customer Service Representative can potentially earn $2,000 weekly by working full-time hours, often 40 hours per week, and handling high call volumes or specialized accounts. Increasing earnings may involve gaining relevant skills, certifications, or experience to qualify for higher-paying roles or bonuses, and utilizing productivity tools to maximize efficiency.

Which company is 100% remote?

Many companies hiring Contract Remote Inbound Customer Service Representatives operate fully remotely, including large corporations and customer service providers. These companies typically offer remote work environments, flexible schedules, and require skills in communication and problem-solving. It's important to verify each company's remote work policy during the application process.

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

How to make $1000 a week remote?

A Contract Remote Inbound Customer Service Representative can earn $1000 or more weekly by working full-time hours, typically 40 hours per week, and gaining experience in customer support, communication skills, and familiarity with CRM tools. Some companies offer higher pay rates or bonuses for performance, language skills, or specialized knowledge, which can help increase weekly earnings.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Whitby, ON? The most popular types of Remote Inbound Customer Service Representative jobs in Whitby, ON are:
What cities near Whitby, ON are hiring for Contract Remote Inbound Customer Service Representative jobs? Cities near Whitby, ON with the most Contract Remote Inbound Customer Service Representative job openings:
Contract Remote Inbound Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Nestle

North York, ON • Remote

CA$58K/yr

Other

Posted 3 days ago

Job description

Position Snapshot 

Business areas: Nestle Canada Inc. 

Job title: Customer Service Representative (12 month contract) 

Location:   located at 25 Sheppard Ave W, North York, ON M2N 6S8; Remote   

A little bit about us 

While Nestle is known for KitKat, Gerber, Nescafe and Maggi, our recipe for success comes down to one thing: our people. We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,000+ members of Nestle Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good. We're a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward. Our focus is not only on nourishing our customers, but also about enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employees 

Position Summary:  

The Customer Service Representative is responsible for handling all inbound calls from clients and ensuring consistent exceptional Customer Service is provided to each client, on each call.  This position is an existing vacancy. 

A day in the life of a Customer Service Representative: 

 You will: 

  • Handle all incoming calls in a timely, efficient and professional manner according to Call Quality Guidelines 

  • Processing all orders received by phone, fax, or email according to order entry procedures with attention to accuracy and timelines 

  • Ensure Call Quality consistency with every customer contact according to established call quality behaviors 

  • Handle all inquiries requiring investigation, troubleshooting, and problem solving efficiently and professionally to provide resolution within 24 hours 

  • Communicate all pertinent client and situation information to colleagues to ensure everyone has all the current updates and information pertaining to a particular client situation  

  • Participate in all product training sessions including but not limited to attending webinars and seminars as required 

  • Increase education and awareness of products and educational services by pro-actively promoting featured products, special promotions, and educational services 

  • Ensure cross-selling and upselling at every opportunity according to individual and team goals  

  • Conduct outbound calls as required to ensure effective communication with client regarding issues and inquiries, as well as backorder updates, promotions, and special projects 

  • Interact and communicate with all other departments to ensure all clients' needs are not just met, but are exceeded. 

  • Provide assistance to team-mates and colleagues as required 

  • The Inside Sales Team on all potential sales opportunities, including Product Information Sessions, and product-related inquiries 

What will make you successful

Customer Service Skills:   

  • Understands the importance of providing exceptional customer service on each and every client interaction  

  • Organization and Prioritization  

  • Identify tasks requiring attention, and prioritize to ensure completion and resolution  

Problem Solving Skills:  

  • Responding to client inquiries by using existing knowledge, skills, and resources to resolve client concerns 

Communication Skills:   

  • Communicate effectively and efficiently in written and verbal format 

  • Computer literacyis the ability to usecomputersand related technology efficiently, with a range of skills covering levels from elementary use to programming and advanced problem solving  

Requirements 

  • High School Graduate or equivalent 

What you need to know  

At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above, aligned with our commitment to equitable pay practices. 

Compensation: $58,000

We will be considering applicants as they apply, so please don't delay in submitting your application.  

Nestle Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation and beliefs.  

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestle will work with you in an effort to ensure that you are able to fully participate in the process. 

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