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Contract Remote Inbound Customer Service Representative Jobs in Riverside, CA

Hybrid - Remote Monday & Friday; In-office Tuesday through Thursday in Corona, CA (8-hour shift ... For instant consideration for this Customer Service Representative position with Adecco in Corona ...

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Monday- Friday 9:00am-5:30 pm (Remote) Hourly Rate: $18.57 Johnson Service Group (JSG) is seeking ... contracts, eligibility, and claims in a confidential, professional, and ethical manner. * Analyze ...

Remote Customer Service

Murrieta, CA ยท Remote

$16.25 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

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Contract Remote Inbound Customer Service Representative information

See Riverside, CA salary details

$10

$17

$27

How much do contract remote inbound customer service representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for contract remote inbound customer service representative in Riverside, CA is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Riverside, CA? The most popular types of Remote Inbound Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Contract Remote Inbound Customer Service Representative jobs? Cities near Riverside, CA with the most Contract Remote Inbound Customer Service Representative job openings:

Customer Service Representative

Third Party CS

Hesperia, CA โ€ข Remote

$16 - $21.75/hr

Other

Medical, Dental, Vision, Retirement

Posted 10 days ago


Job description

Description
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs
Requirements
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
Benefits
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)