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Contract Remote Inbound Customer Service Representative Jobs in Denton, TX

TridentCare

Customer Service Representative

Carrollton, TX · Remote

$15.50 - $21/hr

This is a remote position. Candidates must reside within 50 miles of office location at 3424 ... The CSR will process all customer orders in accordance with the established company standards and ...

Floral Image

Customer Service Representative

Dallas, TX · Remote

$50K/yr

Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 ... Fully remote role with 100% territory travel * Company-provided branded vehicle, computer, and cell ...

Floral Image

Customer Service Representative

Dallas, TX · Remote

$50K/yr

Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 ... Fully remote role with 100% territory travel * Company-provided branded vehicle, computer, and cell ...

RemX

Be Seen First

$16/hr Remote Customer Care Representatives

Dallas, TX · Remote

$16/hr

Remote Medical Customer Service Rep. * Pay: $16/hr. Weekly Pay plus Benefits * Paid Training ... Handle high volume inbound calls. * Outbound calls depending on department needs. * Provide ...

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All JobsContract Inbound Customer Service Representative JobsContract Remote Inbound Customer Service Representative JobsContract Remote Inbound Customer Service Representative Jobs in Denton, TX

Contract Remote Inbound Customer Service Representative information

See Denton, TX salary details

$9

$15

$24

How much do contract remote inbound customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for contract remote inbound customer service representative in Denton, TX is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.12 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

What cities near Denton, TX are hiring for Contract Remote Inbound Customer Service Representative jobs?

Cities near Denton, TX with the most Contract Remote Inbound Customer Service Representative job openings:

Contract Remote Inbound Customer Service Representative jobs near you

Customer Service Representative

TridentCare

Carrollton, TX • Remote

$15.50 - $21/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

TridentCare rating

6.8

Company rating: 6.8 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

499th of 898 rated healthcare providers

Job description

This is a remote position.  Candidates must reside within 50 miles of office location at 3424 Midcourt Road, Suite 112, Carrollton, Texas 75006

Shift:  Monday - Friday 10:00am - 6:30pm EST

    Position Description:

    This position is responsible for receiving and processing customer orders by telephone and ensuring all customer requests are handled in a prompt, efficient, courteous and professional manner. The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR’s responsibility is to make a concerted effort to listen to the customer’s needs and provide them with a positive experience. In addition to this primary duty, the CSR will be cross trained in the other positions within the department and when needed, will be asked to perform these functions as well.

    Essential Duties and Responsibilities:

    Productivity: Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in the position.  This includes incoming and outgoing calls.                                   

    • Provide prompt, accurate and courteous responses to customers

    • Solve routine and complex problems (Contact supervisor immediately for problems unable to solve)

    • Answer incoming customer service orders as soon as possible

    • Display active listening and superior customer service skills for both external & internal customers.

    • Document activity to the DDF system

    • Consistently check appropriate DDF screen for report results to call back to customer

    • Display the ability to enter orders manually via our fax process

    • Display the ability to operate the phone system effectively

    • Adhere to work schedule

    Other duties as assigned

     Qualifications Required:

    •  Ability to work independently and as a team

    • Must demonstrate the ability to perform the different tasks they have been trained for in the call center. The retention of this knowledge is a critical part of cross training the call center personnel

    • Computer knowledge

    • Strong customer service skills

    • Solid communication skills (including verbal, written and listening skills)

    • Solid problem solving and decision making abilities

    • Good organizational skills

    • Execute and prioritize multiple tasks

    • Professional

    • Ability to type 35 – 40 words per minute

    • Flexible and adaptable to change

    • Medical terminology / experience preferred but not required

    • A minimum of a High school Diploma or equivalent required

    • Must have high speed internet for Remote work

    Benefits: 

    TridentCare offers a competitive wage and robust benefit package to full time employees.  Part time employees are eligible for many of the same below, pro-rated.  Benefits include:

    • Two weeks of vacation time
    • Health Insurance after 30 days!
    • Sick time
    • 8 paid holidays
    • Same day pay available
    • Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
    • Dental insurance
    • Vision insurance
    • Disability insurance
    • Company paid life insurance
    • 401(k)

    What TridentCare employees say

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