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Contract Remote Inbound Customer Service Representative Jobs in Missouri

Remote Customer Service Agent

Jefferson City, MO ยท Remote

$14.75 - $19.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Lees Summit, MO ยท Remote

$15 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Chesterfield, MO ยท Remote

$15.25 - $20.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Saint Louis, MO ยท Remote

$15 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Saint Joseph, MO ยท Remote

$15 - $20/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Ballwin, MO ยท Remote

$15 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Independence, MO ยท Remote

$14.25 - $19/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Springfield, MO ยท Remote

$14 - $18.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Columbia, MO ยท Remote

$14.75 - $19.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Saint Peters, MO ยท Remote

$14.75 - $19.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Joplin, MO ยท Remote

$13.75 - $18.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Saint Charles, MO ยท Remote

$14.50 - $19.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Saint Louis, MO ยท Remote

$15 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Kansas City, MO ยท Remote

$15 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Florissant, MO ยท Remote

$14.25 - $19.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service - PCAL

Saint Louis, MO ยท Remote

$15 - $20.25/hr

BJC Medical Group is looking for a Remote Customer Service Representative for our Primary Care ... Representative (Access Center) is responsible for answering a high volume of inbound calls for ...

Showing results 21-40

Contract Remote Inbound Customer Service Representative information

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Missouri? The most popular types of Remote Inbound Customer Service Representative jobs in Missouri are:

Customer Support Representative - Internet Services

Five Star Solutions

Columbia, MO โ€ข Remote

$15/hr

Full-time

Posted 5 days ago


Job description

ย 

Are you passionate about helping others and solving technical problems? We're looking for motivated, customer-focused professionals to join our team as Customer Support Representatives. In this role, you'll assist customers with internet service questions, troubleshoot connectivity issues, and provide exceptional customer service while creating a positive experience on every interaction.

If you enjoy technology, problem-solving, and helping customers find solutions, we'd love to hear from you!

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Answer inbound customer calls regarding internet services
  • Troubleshoot internet connectivity service issues
  • Assist customers with starting, transferring, moving, or disconnecting services
  • Schedule technician appointments when necessary
  • Process billing inquiries and collect payments securely
  • Research customer accounts to identify the correct services and provide accurate resolutions
  • Document every customer interaction in the appropriate systems
  • Update customer account information as needed
  • Navigate multiple systems while speaking with customers
  • Deliver professional, friendly, and efficient customer service on every call
Qualifications
  • 1 year previous call center/technical or troubleshooting experience preferred
  • Excellent communication and active listening skills
  • Strong attention to detail and accuracy
  • Solid computer skills with the ability to navigate multiple applications and browser tabs simultaneously
  • Good troubleshooting and problem-solving abilities
  • Strong time management and organizational skills
  • The ability to remain calm and professional during challenging customer interactions
  • A willingness to learn new systems and technology
  • The ability to work independently in a remote environment while contributing to team success
$15 - $15 an hour
  • Starting pay - $15/hr plus shift differential(extra $1/hr nights & wkds)

    Working hours between - 7:00am-7:30pm (CST) ; Work Days - M-F and rotational weekends

    Paid Training - typically 2 weeks in length from 8:00am-5:00pm Mon-Fri (CST)

    Status - Full Time 40 hours, Benefit eligible 1st of month after 60 daysย 

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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