Customer Service Representative I (Remote Phoenix, AZ)
Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... Service Representatives in our ... inbound Customer Engagement Center for remote positions. Associates have the opportunity to work ...
Customer Service Representative I (Remote Phoenix, AZ)
Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... Service Representatives in our ... inbound Customer Engagement Center for remote positions. Associates have the opportunity to work ...
Customer Service Representative/ Scheduler
Chandler, AZ · Remote
$15.66 - $17/hr
Receive a high volume of inbound calls * Identify the reason for the customers call, collect ... remote position.
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Customer Service Representative/ Scheduler
Chandler, AZ · Remote
$15.66 - $17/hr
Receive a high volume of inbound calls * Identify the reason for the customers call, collect ... remote position.
Customer Service Representative Scheduler
Chandler, AZ · Remote
$16.25 - $22.25/hr
Responsibilities Receive a high volume of inbound calls Identify the reason for the customer's call ... remote position.
Customer Service Representative Scheduler
Chandler, AZ · Remote
$16.25 - $22.25/hr
Responsibilities Receive a high volume of inbound calls Identify the reason for the customer's call ... remote position.
Remote Customer Service Representative
Queen Creek, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Queen Creek, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Gilbert, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Gilbert, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Glendale, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Glendale, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Flagstaff, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Flagstaff, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Surprise, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Surprise, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Avondale, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Avondale, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Mesa, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Mesa, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Goodyear, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Goodyear, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Peoria, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Peoria, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Phoenix, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Phoenix, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Chandler, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Chandler, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Scottsdale, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Scottsdale, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Prescott, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Prescott, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Tempe, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Tempe, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Tucson, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Tucson, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Yuma, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Yuma, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Casa Grande, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Customer Service Representative
Casa Grande, AZ · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Contract Remote Inbound Customer Service Representative information
What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?
| Aspect | Contract Remote Inbound Customer Service Representative | Contract Remote Outbound Customer Service Representative |
|---|---|---|
| Primary Role | Handles incoming customer inquiries, provides support, and resolves issues | Contacts customers proactively, promotes products/services, and follows up on leads |
| Work Environment | Remote, customer support centers or home offices | Remote, sales-focused call centers or home offices |
| Required Skills | Excellent communication, problem-solving, patience | Persuasive communication, sales skills, resilience |
| Common Certifications | Customer service certifications, communication skills training | Sales training, customer engagement certifications |
While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Arizona? The most popular types of Remote Inbound Customer Service Representative jobs in Arizona are:
What cities in Arizona are hiring for Contract Remote Inbound Customer Service Representative jobs? Cities in Arizona with the most Contract Remote Inbound Customer Service Representative job openings:
Customer Service Representative I (Remote Phoenix, AZ)
First Citizens BankPhoenix, AZ • On-site, Remote
$15.25 - $20.75/hr
Full-time
Posted 10 days ago
First Citizens Bank rating
7.6
Based on 102 frontline employees who took The Breakroom Quiz
80th of 141 rated banks
Job description
Overview
This is a remote role that may only be hired in the following location: AZ
We are looking for candidates who are within 50 miles of our location: 4950 S. 48th Street, Phoenix, AZ 85040
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Associates have the opportunity to work remotely but that may be adjusted at any time based on business-related or performance-based reasons.
Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Mon-Fri 6am-6pm PST, Sat 7am-3pm PST, various full-time schedules available
Responsibilities
• Serves as an initial point of contact on banking inquiries and concerns.
• Provides support for existing and prospective clients via inbound telephone calls and live chat.
• Resolves concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions.
• Identifies cross-sell opportunities and makes referrals as appropriate.
• Provides accurate, confidential client service through bankcard, business online banking, or general servicing knowledge.
Qualifications
Basic Qualifications: High school diploma or GED with 1 year call center or customer service experience.
Additional Requirements:
* Strong verbal and written communication skills.
* Working knowledge of PC-based software.
* Ability to work in multiple software applications at one time.
* Strong keyboard skills.
* Ability to multi-task in a fast-paced environment.
* Ability to display professionalism while interacting with others.
Other Preferred Qualifications:
* Call center experience.
* Bachelor's degree.
* Financial Services experience.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
This is a remote role that may only be hired in the following location: AZ
We are looking for candidates who are within 50 miles of our location: 4950 S. 48th Street, Phoenix, AZ 85040
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Associates have the opportunity to work remotely but that may be adjusted at any time based on business-related or performance-based reasons.
Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Mon-Fri 6am-6pm PST, Sat 7am-3pm PST, various full-time schedules available
Responsibilities
• Serves as an initial point of contact on banking inquiries and concerns.
• Provides support for existing and prospective clients via inbound telephone calls and live chat.
• Resolves concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions.
• Identifies cross-sell opportunities and makes referrals as appropriate.
• Provides accurate, confidential client service through bankcard, business online banking, or general servicing knowledge.
Qualifications
Basic Qualifications: High school diploma or GED with 1 year call center or customer service experience.
Additional Requirements:
* Strong verbal and written communication skills.
* Working knowledge of PC-based software.
* Ability to work in multiple software applications at one time.
* Strong keyboard skills.
* Ability to multi-task in a fast-paced environment.
* Ability to display professionalism while interacting with others.
Other Preferred Qualifications:
* Call center experience.
* Bachelor's degree.
* Financial Services experience.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
What First Citizens Bank employees say
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